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Xerox WorkCenter Pro 215 User Manual

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User Guide
WorkCentre Pro 215
701P33223

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Summary of Contents for Xerox WorkCenter Pro 215

  • Page 1 User Guide WorkCentre Pro 215 701P33223...

  • Page 2: Energy Star

    XEROX®, The Document Company®, the stylized X and WorkCentre Pro 215 are registered trademarks of Xerox Corporation and Xerox Canada Ltd. is a licensee of all the trademarks. Product names used in this guide may be trademarks or registered trademarks of their respective companies and hereby acknowledged.

  • Page 3: Customer Support

    Call: USA (English): 1-800-821-2797 Canada: 1-800-939-3769 (Spanish): 1-800-821-7726 In Canada, after choosing a language option, select option #2 for digital machines. Internet Support Visit our website at www.xerox.com to download the latest print driver software or to view on-line product documentation information.
  • Page 4 Drum Cartridge: 13R573 In the U.S.A. call 1-800-599-2198 In Canada call 1-800-668-0199 (English) 1-800-668-0133 (French) For customers who purchase supplies directly from Xerox Corporation, please order the following: Toner Cartridge: 6R988 Drum Cartridge: 13R573 In the U.S.A. call 1-800-822-2200 In Canada call...

  • Page 5: Fcc Compliance In The Usa

    - Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the authority granted by the FCC to operate this equipment.

  • Page 6: Table Of Contents

    Table of Contents Safety Notes…………………………………………………………………………………………….….1 Helpful Hints……………………………………………………………………………………………….4 Getting to Know Your Pro 215………………………………………………………………………….5 Installation………………………………………………………………………………………………….6 Control Panel……………………………………………………………………………………………..10 Power Reduction / Auto Clear…………………………………………………………………………12 Auto Copy Function……………………………………………………………………………………..12 Paper Specifications…………………………………………………………………………………….13 Loading Paper……………………………………………………………………………………….14 Flashing ……………………………………………………………………………………………….15 Making Copies on the Document Glass……………………………………………………………..16 Making Copies on the Automatic Document Feeder………………………………………………17 Manual Two-Sided Copying……………………………………………………………………………20 Image Quality……………………………………………………………………………………………..21 Reduction/Enlargement…………………………………………………………………………………22...
  • Page 7 Table of Contents Pro 215 Properties (Printer Driver)……………………………………………………………………43 Displaying the Driver Properties dialog from an application……………...…………………43 Displaying the Properties dialog from the Start Menu…………………….…………………44 Displaying the Properties dialog from the Xerox Printer Services Program (Status Monitor)……………………...……………………………………………………………………44 Properties Tabs…………………………………………………………………………………..45 On-Line Help……………..……………………………………………………………….………45 Printer Driver Help …………………………………..………………..…………………….45...

  • Page 8: Safety Notes

    Safety Notes Your Pro 215 and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the Pro 215 and refer to them as needed to ensure the continued safe operation of your Pro 215.
  • Page 9 Safety Notes This Pro 215 should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your local power company. Do not allow anything to rest on the power cord. Do not locate the Pro 215 where persons will step on the cord.
  • Page 10 Providing the correct environmental parameter, as specified in the Xerox installation procedures, ensures that concentration levels meet safe limits. If you need additional safety information concerning the Pro 215 or Xerox supplied materials, you may call the following toll-free number.

  • Page 11: Helpful Hints

    Store paper in a dry area, on a flat surface, and in a closed cabinet. Wrap partially-used reams of paper tightly. WorkCentre Pro 215 location For reliable WorkCentre Pro 215 operation and copy quality, Xerox recommends: Place your WorkCentre Pro 215 in a well-ventilated room. Recommended environment: –...

  • Page 12: Getting To Know Your Pro 215

    Getting to Know Your Pro 215 Original guides Original exit area Original feeder tray Document cover Automatic Document Feeder (ADF) Control panel Document glass Exit tray Paper tray 1 Alternate paper tray paper guides Paper tray 2 Front cover Alternate Paper Tray Release Side cover latch...

  • Page 13: Installation

    Installation As you unpack the Pro 215, familiarize yourself with its contents. After the Pro 215 is installed, and the Ready Indicator is lit, the Pro 215 is ready to make copies. Packing material Power cord User Guide Installation Instruction IEEE-1284 Parallel Cable * Drum cartridge...
  • Page 14 Installation (continued) Follow the steps below to properly set up your Xerox Pro 215. 1. Remove the bag from the Pro 215. 2. Remove the pieces of tape and the packing material. Remove the tape and the packing material supporting the clear plastic 2-sided tray.
  • Page 15 Installation (continued) 7. Secure the paper tray button and the shipping screw in the locations shown. Turn the paper tray button to secure its storage position. Note: Save the paper tray button and the shipping screw. They will be needed if the Pro 215 has to be moved. 8.
  • Page 16 Vigorously shake the cartridge to loosen the toner. Thoroughly shaking the cartridge will assure maximum copies per cartridge. Xerox has included a Starter Toner Cartridge. This cartridge will last approximately 2000 copies. Purchased replacement toner cartridges will yield approximately 7500 copies.

  • Page 17: Control Panel

    Control Panel 12 13 The control panel has keys and lights that are used to control and display the conditions of the Pro 215. 1. 1-Sided/2-Sided Mode: Use the 2-Sided copy feature to make one or two-sided copies from one or two-sided originals. Refer to the Making Copies on the Automatic Document Feeder section for detailed information.
  • Page 18 Control Panel 10. Pro 215 Diagram: Helps you locate areas that require your attention. The indicators will flash in the area requiring attention. For additional information refer to the Problem Solving section. 11. Paper Supply Selection: Press to change the selected paper supply. The selected paper supply location will be indicated by a green light on the Pro 215 diagram.

  • Page 19: Power Reduction / Auto Clear

    Power Reduction / Auto Clear Power Reduction Modes automatically reduce power consumed by the Pro 215 when the Pro 215 has not been used for a set period of time. There are two modes of power reduction; Power Save, and Power Shut-off. Power Save Mode –...

  • Page 20: Paper Specifications

    Paper Specifications Paper Storage Note: Paper affected by humidity, and curled paper can cause jams and copy quality problems. For reliable copier operation and good copy quality, Xerox recommends that paper be stored: on a flat surface. in a closed container.

  • Page 21: Loading Paper

    Loading Paper will flash in the copy quantity display and the green indicator in the copier diagram will flash when: a paper tray is empty. paper misfeeds: paper has not fed all the way into the copier. a paper tray is not closed properly. If the paper has misfed, open the paper tray indicated by the flashing green light on the copier diagram and remove the misfed paper.

  • Page 22: Flashing

    Loading Paper 4. Fan the paper and insert it into the tray. Ensure that the paper corners are under the corner snubbers. Do not fill above the max fill line. 5. Close the paper tray. 6. If copying, press Start to continue. If printing, the job will automatically resume.

  • Page 23: Making Copies On The Document Glass

    Making Copies on the Document Glass 1. Ensure that the Pro 215 is Off-line. The light between the two icons will be off. 2. Select the desired copy features from the control panel. 3. Select the number of copies. Press the 10 to increase the quantity by 10. Press the 1 key to increase the quantity by 1.

  • Page 24: Making Copies On The Automatic Document Feeder

    Making Copies on the Automatic Document Feeder The Automatic Document Feeder (ADF) allows you to automatically make single-sided or two-sided copies. The ADF holds up to 30 originals (20 lb/80 gsm). Ensure originals are in good condition, and that all staples and paper clips have been removed. Use the document glass to make copies from transparencies, facsimile paper, or originals having other unusual characteristics.
  • Page 25 Making Copies on the Automatic Document Feeder The available copy options are: Icon Original Copy Max Quantity Two-sided Single sided 100 sets Two-sided Two-sided 1 set Single sided Two-sided 1 set Single sided Single sided 100 sets è Single sided original to single sided copies (1 This mode will create single sided copies from your originals.
  • Page 26 Making Copies on the Automatic Document Feeder Single sided originals to two-sided copies (1 è This mode will create two-sided copies from your single sided originals. 1. Place the originals face up in the ADF. 2. Select the icon and any additional features. The maximum copy quantity is 1.

  • Page 27: Manual Two-Sided Copying

    Manual Two-Sided Copying Important Tip: The Pro 215 has been configured to copy onto 8.5×11/A4 paper. When copying onto any other paper size the image may not be placed properly. The default paper size for both paper trays is 8.5×11/A4. You may want to change the default setting for one or both of the trays if you find the factory settings do not meet your needs.

  • Page 28: Image Quality

    Image Quality The image quality features described on this page can be used to improve copies of documents printed on colored paper, photographs, or are of poor quality. Toner Saver Photo Text Auto Auto: Use Auto when copying from originals with a colored background or mixed text and graphics.

  • Page 29: Reduction/Enlargement

    Reduction/Enlargement Preset Reduction/Enlargement Press the Preset Reduction/Enlargement key to quickly select one of the 6 preset percentages. The customer settable percentage ( ) has been set at the factory for 50%. Refer to Customizing Your Pro 215 for information about changing the default percentage. Variable Percentage Press the Variable Percentage key to increase or decrease the reduction or enlargement by 1% increments.

  • Page 30: Alternate Paper Tray

    Alternate Paper Tray The alternate paper tray can be used to feed multiple sheets of standard paper, or it can be used to feed single sheets of special or heavy papers such as note cards, transparencies, and labels. The alternate paper tray holds up to 50 sheets of 20 lb/ 80 gsm paper ranging in size from 3.5 5.5" to 8.5 14"/ A6 to 216 356mm.

  • Page 31: Envelopes

    Envelopes Various types and sizes of envelopes can be printed/copied on the Pro 215 using the alternate paper tray. Selecting Envelopes The construction of envelopes is critical to printing performance and varies widely. Use high-quality envelopes that are thin and sharply creased. Test a few envelopes before you purchase large quantities.

  • Page 32: Customizing Your Pro 215

    Customizing Your Pro 215 Programmable Features The default settings for various machine features may be changed to suit your individual needs. All of these features remain set until this process is repeated. Each of the programmable features, along with its program number and options are contained in the chart below.
  • Page 33 Feature Program Option Number Number * Factory Setting Auto Contrast Adjustment: The copy 0 – Lightest contrast range may be adjusted when the copy 1 – Lighter image is consistently too light or too dark in 2 – Normal * the Auto Image Quality mode.
  • Page 34 Feature Program Option Number Number * Factory Setting Default 1-sided/2-sided Mode: This feature 0 – 1 to 1 * allows you to select the default copy mode. 1 – 1 to 2 2 – 2 to 2 3 – 2 to 1 Default copy paper size for 2-sided copying from the document glass: Top paper tray default: This feature allows you 0 –...

  • Page 35: Programmable Feature Settings 0 - 9 And 11 - 21

    Programmable Feature Settings 0 – 9 and 11 – 21 To change the programmable features, find the Program Number and the desired Option Number in the Programmable features chart on the previous pages. Follow the instructions below. Note: The Pro 215 must be off-line and in the Ready mode. 1.

  • Page 36: Programmable Feature Setting 10

    Programmable Feature Setting 10 Use the following procedure to change the preset Reduction/Enlargement default setting ( This feature allows you to set a specific preset reduction or enlargement between 50 – 200%. 1. Select the Toner Saver mode. 2. Press again and hold the Image Quality key for approximately 4 to 6 seconds.

  • Page 37: Pro 215 Care

    Pro 215 Care Cleaning the Document Glass and Cover Keeping the document glass clean helps ensure the best possible copies. Xerox suggests that you clean the document glass at the start of each day and during the day as needed.

  • Page 38: Automatic Document Feeder Misfeed

    Automatic Document Feeder Misfeed When a misfeed occurs in the feeder, the red ADF misfeed indicator flashes on the Copier Diagram, and an A1 or A2 status code will flash in the display window. The status code indicates the number of originals that must be returned to the feeder after clearing the misfeed.

  • Page 39: E2 Clearing The Paper Path

    – E2 Clearing the Paper Path When a paper misfeed occurs the red misfeed indicator flashes on the copier diagram, and an E2 status code will flash in the display window. Paper misfeeds may occur in the areas shown below. Follow the steps below to locate and clear the misfeed.
  • Page 40 – E2 Clearing the Paper Path (continued) Fuser Area Warning: The fuser area is hot. Take care when removing paper from the fuser area. Note: Ensure that the alternate paper tray is lowered. 1. Press the release lever to open the side cover. 2.
  • Page 41 – E2 Clearing the Paper Path (continued) Exit Area Note: Ensure that the alternate paper tray is lowered. 1. Press the release lever to open the side cover. 2. Press the front cover release buttons to open the front cover. 3.

  • Page 42: Toner Cartridge Replacement

    Toner Cartridge Replacement The toner indicator on the copier diagram will light when the toner supply is low. Approximately 10 more copies can be made, but you should have a replacement cartridge in stock. When the J1 status code is displayed, the machine will stop operating until the toner cartridge is replaced. Note: Ensure that the alternate paper tray is lowered.

  • Page 43: Toner Cartridge Yield

    Toner Cartridge Yield The main factor affecting toner cartridge yield is the printed area of a document. The graph is a sample representation of how the number of copies per cartridge decreases as the printed area increases. Other factors which can affect the toner cartridge yield are: The size of the document being copied.

  • Page 44: J2 Drum Cartridge Replacement

    J2 Drum Cartridge Replacement The useful life of the drum cartridge is approximately 18,000 copies. The drum cartridge indicator on the machine diagram lights when the drum is near the end of life. Approximately 1,000 more copies can be made, but you should have a replacement cartridge in stock. When the J2 Status Code is displayed, the machine will stop operating until the drum cartridge is replaced.

  • Page 45: Counter Access

    Counter access Total copies/prints remaining on the drum cartridge This counter displays the total number of copies/prints remaining on the drum in the machine. The count can be used to determine when to reorder a new drum cartridge. The count will be displayed in the display window as a sequence of 2- 3 digit values.

  • Page 46: Printer Driver Software Installation

    WorkCentre Pro PCL Series CD-ROM has a program to create a set of installation diskettes. Refer to the Creating Pro 215 Floppy Disk Installation Diskettes section in this User Guide for instructions on making your own floppy diskettes. 2. Download the necessary software from the Xerox driver support Internet web site.

  • Page 47: Usb Connection

    Installation Notes: The Printer Driver Installation software cannot be installed using the Add Printer Wizard. Please use one of the following methods depending on your operating system. IEEE 1284 Parallel Connection 1. Ensure that the computer and the Pro 215 are turned off. 2.

  • Page 48: Ethernet Network Interface (Optional)

    In order to connect the WorkCentre Pro 215 to your network, you must first purchase a network print server. A Xerox Ethernet Adapter may be purchased from Xerox or alternative print servers may be purchased from your local retail store.

  • Page 49: Upgrade Memory

    Memory Upgrade The WorkCentre Pro 215 comes standard with 8 megabytes (MB) of random access memory (RAM). Industry standard Memory Modules are available allowing your machine to be upgraded to a maximum of 72 MB of RAM. Description Recommendation Type EDO-DIMM Package 168-pin...

  • Page 50: Pro 215 Properties (Printer Driver)

    Note: The application may override any options that are selected using the Properties Dialog. Windows 95/98 and NT: 1. Click Print on the application’s File menu 2. If not selected, select the Xerox WorkCentre Pro PCL Series printer 3. Click the Properties button 4. Change the print options and click OK...

  • Page 51: Displaying The Properties Dialog From The Start Menu

    Windows 95/98 and NT 1. On the Start Menu, click Settings. On the Settings submenu, click Printers. 2. Right click on the XEROX WorkCentre Pro PCL Series printer icon and click Properties, or click Properties from the File menu. Displaying the Properties dialog from the Xerox Printer Services Program...

  • Page 52: Properties Tabs

    The help system is your on-line user guide, providing complete introductory and reference information. It also provides troubleshooting information, in case you should run into any problems. When you have a question simply click on the Help button on the Xerox WorkCentre Pro PCL Series Properties dialog.

  • Page 53: Pcl Printer Driver Features

    PCL Printer Driver Features Setting Usage/Description PCL 6 PCL 5e Number of copies Select 1-99 copies Page orientation Select Portrait or Landscape Duplex printing Print on both sides of sheet Paper size Select from supported paper sizes (See Technical Data) Custom size Identify custom sizes Paper source...

  • Page 54: Creating Pro 215 Floppy Disk Installation Diskettes

    Creating Pro 215 Floppy Disk Installation Diskettes If floppy diskettes are required to install the WorkCentre Printer Driver Software, the user can create a set of diskettes from CD-ROM. To create a set of WorkCentre Pro Series Printer Driver floppy Diskettes, find a PC that has a floppy diskette drive with a CD-ROM drive and follow the procedure below.

  • Page 55: Enabling High Speed Printer Communications

    Your Xerox WorkCentre Pro Series Digital Copier/Printer has been designed to provide excellent copy and print quality with high productivity. To ensure the highest print performance, the Xerox WorkCentre Pro Series Digital Copier/Printer was designed to take advantage of high speed parallel port communications between your personal computer and your Xerox WorkCentre Pro Series Digital Copier/Printer.

  • Page 56: Problem Solving

    Problem Solving Problem Solving Chart The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. Refer to the Status Code Chart in this section for status code information. If the problem persists, please refer to the Information section for the appropriate telephone numbers.
  • Page 57 Condition Suggested solutions Image rubs off the copy easily. Ensure the unit is plugged directly into the wall, not into a power strip. Ensure the fuser pins have been removed. Replace the paper in the tray with paper from a new package.

  • Page 58: Status Code Chart

    When the J2 status code is displayed, the machine will stop operating until the drum cartridge is replaced. The toner cartridge is invalid. Install a valid Xerox Corporation toner cartridge. The front or side cover is open. Close the cover.

  • Page 59: Printing Solution Chart

    Problem Solving Printing Solution Chart Problem Probable Cause Remedy The Pro 215 does not The IEEE-1284 Parallel cable or Check the cable connection. print USB cable is not connected properly. The IEEE-1284 parallel cable or Check the cable with a computer USB cable is defective.
  • Page 60 If using Windows 95, the spool Point to the Start Task bar and setting may be set incorrectly. then click Settings then Printers. Click the Xerox WorkCentre Pro 215 with the right mouse button. Click Properties and then spool settings on the details tab.
  • Page 61 Problem Probable Cause Remedy Printing over uneven surfaces. If printing onto envelopes, change your printing layout to avoid printing over areas that have overlapping seams on the reverse side. Missing characters The paper may be too damp. Try printing with a different batch of paper.

  • Page 62: Technical Data

    Technical Data Original Size: Maximum 10 14" / B4 Copy Ratio Percentages:1:1 ± 1% Preset: 50%*, 78%, 86%,100%,129%, 200% customer programmable Zoom: 50% – 200% Paper Size and Weight Tray 1 and Tray 2 5.5 8.5 to 8.5 14"/ A5 to 216 356mm 15 - 24 lb / 56 - 90 gsm Paper Tray Bypass 3.5 5.5"...

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