To get support
7.1
To get support
If this manual does not provide the remedies to solve your problem, contact your service
provider. If you need help with ACU or ADU related issues call your service provider.
The section has the following subsections:
• Options for support
• Reset to factory default
• Reset to factory default - GMU
• Line up procedure
7.1.1
Options for support
In this section you can Support at the Help desk enter the support contact for this
installation, download the MIB file and reports.
To enter contact information, download the MIB file and view legal notices
1. Select HELPDESK from the left navigation pane.
2. Click the link to enter support contact information and click Apply.
3. To download the MIB file click the link.
4. Click the link Legal notices to see the licence text for the source code of the parts of
the FV-110GX software that falls under free and open source software.
7-2
Figure 7-1: Web interface: HELPDESK