Error Codes - Ricoh FAX5600L Operator's Manual

SOLVING PROBLEMS

ERROR CODES

Fax machines use a telephone line. The same types of problems you experience
while making phone calls (such as noisy lines, crosstalk, disconnection during
conversation, weak signals) also occur with faxing. Telephone callers can deal
with the problems themselves (for example, by speaking a bit louder), but fax
machines cannot. Therefore some errors and line fails are to be expected.
When an error occurs, an error report is printed. This report includes an error
code. The following table lists common error codes and a few of the possible
causes. If any of these or any other error codes are persistent and the machine
does not work properly, contact a service technician.
Note: When an error occurs, it does not mean that you are doing anything
wrong or that your machine needs service. Only if the problem persists
should you call your service representative.
Code
0-01 Printer empty or jammed at the other end
Faulty machine at the other end
0-04
Poor line condition
0-05 Poor line condition
Incompatible or faulty terminal at the other end
0-06
Poor line condition
The facsimile machine that you were sending to disconnected during the call,
0-07 either due to noisy phone lines, a paper jam or because it ran out of paper.
Resend the page.
The machine at the other end received the page that you sent but it had errors on
the page. You may want to resend the page in question.
0-08
The other party's memory could also be full. Contact the other party and ask them
to make room in their memory for your message.
0-14 Same as for code 0-06
The other party does not have the confidential or transfer function.
0-15
The other party's memory may be full.
0-16 Same as for code 0-04
0-20 Poor line condition
0-21 Same as for code 0-04
You have just received a fax message, but there were problems because of poor
0-22
line condition. Ask the other party to resend.
0-23 Same as for code 0-22
The memory may be full, and there may be a problem with your printer, such as a
jam or running out of paper or toner. Wait for some space to appear in the memory,
0-24 then solve the problem with your printer.
If the memory was not full, substitute reception may have been disabled; switch
substitute reception on using digit 0 of user parameter switch 05.
0-70 There is a problem with the network or with the machine at the other end.
Document jam
1-00
Improperly inserted document
Document length exceeded the maximum limit
1-01
Same as for code 1-00
Possible Cause
ERROR CODES
225