Comtech EF Data TRP1000-OD Installation And Operation Manual page 12

Returning a Product for Upgrade or Repair
Step Task
Go to the Comtech EF Data Home page (http://www.comtechefdata.com). From the SUPPORT
1 column at the bottom of the page, select the Service hyperlink, and read the Return Material
Authorization section in its entirety.
2
Request a Return Material Authorization Number:
•
OR
•
OR
•
•
•
Alternately:
•
•
3
Pack the product in its original shipping carton and protective packaging.
4 Ship the product back to Comtech EF Data. Shipping charges should be prepaid.
Preface
On the Comtech EF Data Home page: From the SUPPORT column at the bottom of the
page, select the RMA Request hyperlink;
On the Comtech EF Data Support page: Click [Send RMA Request];
On the Comtech EF Data Service page: Select the Return Material Authorizaion
hyperlink;
Fill out the RMA form completely;
Click [Send Email].
Send an e-mail providing this same detailed information to Comtech EF Data Customer
Service (service@comtechefdata.com).
Contact Comtech EF Data Customer & Technical Support by phone or fax.
TRP1000-4450 Troposcatter C-Band Outdoor Amplifier
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Revision 0
MN-TRP1000-OD