Unable To Send A Scanned Document Over The Network (Ftp/Smb) - Fuji Xerox ApeosPort-IV C5575 Administration Manual

Unable to Send a Scanned Document over the Network (FTP/SMB)

If you cannot send a scanned document over the network, identify the symptom in the
following table to perform the remedy.
Symptom
A Transmission
Report - Job
Undelivered is
output.
Unable to send
data over the
network.
Cause
Unable to transmit because
of the error.
The server is not correctly
specified.
The save destination is not
correctly specified.
When SMB is selected, the
shared name is not correctly
specified.
When SMB (UNC Format) is
selected, the save destination
is not correctly specified.
The login name is not entered
correctly.
The password is not correctly
entered.
The time set on the machine
does not agree with that of
Windows, when SMB
transmission is performed to
Windows Server 2003 or
Windows Server 2008.
On Windows Server 2003,
Windows Server 2008, or
Windows XP, users who do
not set a password cannot
use SMB transmission.
Is the root of the DFS name
space (\\Domain
name\Shared name)
specified with more than
three characters.
Trouble during Scanning
Remedy
Check the Transmission Results in the
Transmission Report - Job Undelivered. If an
error code is displayed, refer to "Error Code"
(P.488).
Correctly specify the server.
Correctly specify the save destination.
Correctly specify the shared name.
Correctly specify the save destination.
Correctly enter the login name.
Correctly enter the password.
Synchronize the time settings of the machine
and Windows.
Follow the steps below to change the settings
of network access:
1. Start Windows, and select [Control Panel]
> [Administrative Tools] > [Local Security
Policy].
2. Select [Security Settings] > [Local Policies]
> [Security Options].
3. Change [Account: Limit local account use
of blank passwords to console logon only]
to [Disabled].
Specify a DFS name space with a root
comprised of less than four characters.
15
469