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i5100
PC-EFTPOS i5100 Manuals
Manuals and User Guides for PC-EFTPOS i5100. We have
4
PC-EFTPOS i5100 manuals available for free PDF download: Operating Manual, Manual, Installation Manual, Quick Reference Manual
PC-EFTPOS i5100 Operating Manual (92 pages)
Brand:
PC-EFTPOS
| Category:
Touch terminals
| Size: 1 MB
Table of Contents
Table of Contents
3
1 Introduction
5
Merchant Responsibility for Equipment and Materials Provided
5
Cancellation of Facility
6
Damaged, Lost or Stolen Equipment
6
Merchant Receipts
6
EFTPOS Stationery
6
2 Getting Started
7
PC-EFTPOS I5100 Terminal
7
Keypad Layout
8
Connecting the PC-EFTPOS I5100 Terminal
9
Communications
11
Terminal Configuration
13
Printer and Paper Load Function
14
3 Passwords
15
Refund Password
15
Settlement Password
15
Void Password
15
4 Procedures
16
Inserting a Chip Card
16
Swiping a Magnetic Stripe Card
17
Damaged Cards
17
PIN Entry
18
Operating Training Mode
18
Switching between Standalone Lite Mode and Integrated Mode
21
Store and Forward Processing
23
5 Transaction Procedures
24
How to Process a Purchase
24
How to Process a Purchase with Cash Transaction
27
How to Process a Cash Only Transaction
29
How to Process a Refund
31
How to Void a Transaction
33
How to Process a Sale with Tip
35
How to Process a Tip Adjustment
38
How to Process a Mail/Telephone Order/E-Commerce Transaction
41
How to Process a Pre-Authorisation
43
How to Process a Pre-Authorisation Enquiry
45
How to Process a Completion
46
6 Reporting Functions
50
Terminal Settlement
50
How to Print a Pre-Settlement Report
52
How to Reprint Last Settlement
54
7 Fall Back Sales Procedures
56
Electronic Fall Back
56
Manual Fall Back
58
8 Standalone Lite Mode
59
Configuring Standalone Lite Mode
59
Switching between Standalone Lite Mode and Integrated Mode
61
Standalone Lite Function Menu
61
Terminal Logon Using Standalone Lite Mode
62
Purchase Using Standalone Lite Mode
63
Cash Only Using Standalone Lite Mode
64
Refund Using Standalone Lite Mode
66
Terminal Settlement Using Standalone Lite Mode
67
Print a Pre-Settlement Report Using Standalone Lite Mode
68
Print a Last Settlement Report Using Standalone Lite Mode
68
Reprint the Last Transaction Using Standalone Lite Mode
69
Print a Shift Report Using Standalone Lite Mode
69
9 Contactless Payments
70
Getting Started
72
Transation Procedures
78
10 Minimising Fraud
83
CCV Security Codes
83
11 Trouble Shooting
85
Hardware Faults
85
Response Codes
86
12 Glossary of Common Terms
91
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PC-EFTPOS i5100 Manual (47 pages)
Brand:
PC-EFTPOS
| Category:
Payment Terminal
| Size: 1 MB
Table of Contents
Table of Contents
3
PC-EFTPOS Contact Details
4
CBA Contact Details
4
1 Terminal Functionality Supported by CBA
5
2 Introduction
6
3 PC-EFTPOS Hardware Installation
7
4 Initial I5100 / I3070 Pinpad Setup
13
5 PC-EFTPOS Software Installation
14
6 Cba Tms
16
7 PC-EFTPOS Software Overview
18
8 Basic Functions
19
I3070 Pinpad - Configurable RS232 Connection
19
POS Config Setting
21
Converting a Pinpad from PC-EFTPOS Mode to Standalone Mode (I5100 Only)
22
Converting an Existing Pinpad from Standalone Mode to PC-EFTPOS Mode
22
Using the Internal Modem on the Pinpad (I5100 Only)
23
Using the Internal Printer on the Pinpad (I5100 Only)
23
Card Read Test on Pinpad
24
Turn Pinpad Lock On/Off
24
Memory Reset the Pinpad
25
Initiate Transactions through POS or through Pinpad
25
Store and Forward (SAF) Processing
26
SAF Transactions over Your Floor Limit
26
SAF Totals
26
9 Full Function Key Menu
28
Main Menu Structure
28
EFTPOS Menu Structure
29
Terminal Menu Structure
30
Hidden Menu Structure
31
10 System Timeouts and Error Codes
32
System Timeouts
32
Bank Generated Response Codes
33
TMS Response Codes
35
Argent Error Codes
37
CLNP Error Codes
38
11 Settlement Receipts and Options
39
12 Receipt Layouts
40
13 Common Installation Errors
43
14 Who to Contact for Help
47
PC-EFTPOS i5100 Installation Manual (38 pages)
Brand:
PC-EFTPOS
| Category:
Payment Terminal
| Size: 2 MB
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PC-EFTPOS i5100 Quick Reference Manual (4 pages)
Brand:
PC-EFTPOS
| Category:
Touch terminals
| Size: 0 MB
Table of Contents
Getting Started
1
Processing Transactions
2
Processing a Purchase
2
Processing a Cash Only Transaction
2
Processing a MOTO/ECOM Transaction
2
Processing a Refund
2
Processing a Pre-Authorisation
2
Processing a Completion
3
Completing a Tip Adjustment
3
Transaction Reporting
3
Reprinting the Last Transaction
3
Printing a Pre-Settlement Report
3
Manual Terminal Settlement
3
Reprinting the Last Settlement
3
Glossary of Common Terms
4
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