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PC-EFTPOS i5100 Quick Reference Manual

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Download this manual See also: Operating Manual, Installation Manual
The following Help Desk's and Authorisation Centre's are available to you
24 hours a day, 7 days a week.
Bank of Melbourne Electronic Banking Service Centre
Service and Sales Support Help Desk (including stationery orders)
Authorisations – For fall back purposes only
Cardlink Authorisation Centre (credit cards only)
EFTPOS Help Desk (debit cards only)
American Express Authorisations
Diners Club Authorisations
JCB Authorisations
The following Help Desk is available to you Monday to Friday 8.30am to 10.00pm (AesT) and
saturday to sunday 10.00am to 3.00pm (AesT).
PC-EFTPOS Help Desk
For General PC-EFTPOS Enquiries

Getting started

Refer to the PC-EFTPOS i5100 Merchant Operating Guide or the PC-EFTPOS i3070 Merchant Operating
Guide for more detailed instruction and introductory information, including:
• Keypad Layout • Transaction Procedures • Card Inserting/Swiping Hints
General information
Terms used in this guide
Cancelling a terminal operation
Press – Press the key described.
select – Press the soft key next to the option displayed on
the screen.
to cancel the current operation, press the red cANcel key.
to step back through an operation, press the yellow cleAr key.
PC-EFTPOS i5100/i3070
Quick Reference Guide
1300 603 266
1300 301 831
1300 603 266
1300 363 614
1800 331 112
1300 363 614
1300 305 066

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Summary of Contents for PC-EFTPOS i5100

  • Page 1: Getting Started

    For General PC-EFTPOS Enquiries 1300 305 066 Getting started Refer to the PC-EFTPOS i5100 Merchant Operating Guide or the PC-EFTPOS i3070 Merchant Operating Guide for more detailed instruction and introductory information, including: • Keypad Layout • Transaction Procedures • Card Inserting/Swiping Hints...
  • Page 2 Processing Transactions If the i5100 terminal is in standalone-lite mode, then the purchase amount is entered on the terminal and not on the POS interface. Settlement and all other functions are done on the i5100 terminal as the terminal is not connected to the POS. (Standalone-lite mode is not available on an i3070 terminal.)
  • Page 3 Processing Transactions – Continued Processing a 1. Initiate a completion transaction on the POS. completion 2. Key in the ROC number from the Pre-Authorisation receipt and press AccePt. OR: Press AccePt. • Approved pre-auth merchants only • If you keyed in the ROC number and pressed AccePt, go to step 3. •...
  • Page 4 This functionality is only available to approved merchants. eCommerce transactions are those initiated over the internet. Point of Sale is the PC or cash register that the i3070/i5100 terminal is connected to. ROC Number This is the ‘Record of Charge’...

This manual is also suitable for:

I3070

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