Table Of Contents - PC-EFTPOS i5100 Operating Manual

CONTENTS.
1.0 Introduction ............................ 3
1.1 Merchant Responsibility for
Equipment and Materials
Provided .................................. 3
1.2 Cancellation of Facility .............. 4
1.3 Damaged, Lost or Stolen
Equipment ............................... 4
1.4 Merchant Receipts ................... 4
1.5 EFTPOS Stationery ................... 4
2.0 Getting Started ....................... 5
2.1 PC-EFTPOS i5100 Terminal ....... 5
2.2 Keypad Layout ......................... 6
2.3 Connecting the PC-EFTPOS
i5100 Terminal ......................... 7
2.4 Communications ...................... 9
2.5 Terminal Configuration ............ 11
2.6 Printer and Paper
Load Function ........................ 12
3.0 Passwords ............................. 13
3.1 Refund Password ................... 13
3.2 Settlement Password ............. 13
3.3 Void Password........................ 13
4.0 Procedures ............................ 14
4.1 Inserting a Chip Card .............. 14
4.2 Swiping a Magnetic
Stripe Card ............................ 15
4.3 Damaged Cards ..................... 15
4.4 PIN Entry ................................ 16
4.5 Operating Training Mode ......... 16
PC-EFTPOS i5100 MERCHANT OPERATING GUIDE
4.6 Switching Between
Standalone Lite Mode
and Integrated Mode .............. 19
4.7 Store and Forward
Processing ............................. 21
5.0 Transaction Procedures ......... 22
5.1 How to Process a Purchase .... 22
5.2 How to Process a Purchase
with Cash Transaction ............ 25
5.3 How to Process a Cash Only
Transaction ............................ 27
5.4 How to Process a Refund ........ 29
5.5 How to Void a Transaction ...... 31
5.6 How to Process a
Sale with Tip ........................... 33
5.7 How to Process a
Tip Adjustment ....................... 36
5.8 How to Process a
Mail/Telephone
Order/e-Commerce
Transaction ............................ 39
5.9 How to Process a
Pre-Authorisation.................... 41
5.10 How to Process a
Pre-Authorisation Enquiry ........ 43
5.11 How to Process
a Completion ......................... 44
6.0 Reporting Functions .............. 48
6.1 Terminal Settlement ............... 48
6.2 How to Print a Pre-Settlement
Report ................................... 50
6.3 How to Reprint Last
Settlement ............................. 52
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