Procedures; Inserting A Chip Card - PC-EFTPOS i5100 Operating Manual

4.0 PROCEDURES.

4.1 Inserting a Chip Card.

When your terminal is enabled for chip card acceptance, chip cards are inserted into
the terminal and left there for the duration of the transaction.
The chip card reader is located at the bottom of the terminal below the keypad.
1. Check the terminal is displaying the message PRESENT CARD.
2. Hold the card face-up with the chip towards the terminal.
3. Insert the card as far as it will go into the reader and continue processing the
transaction.
4. Leave the card in the terminal until prompted to remove it.
5. If a chip card is swiped in error, the terminal will display the message CHIP CARD
INSERT CARD.
6. If a chip card is faulty or cannot be read, the terminal will display the message
CHIP ERROR REMOVE CARD. Retry inserting the card. If the chip card still cannot
be read, the terminal may display the message CHIP ERROR USE MAG STRIPE. If
this occurs, swipe the card.
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PC-EFTPOS i5100 MERCHANT OPERATING GUIDE PROCEDURES