How To Process A Completion - PC-EFTPOS i5100 Operating Manual

5.11

How to Process a Completion.

A completion is used to complete an earlier pre-authorisation and charge the
cardholder. A completion may also be known as a checkout.
You can process a completion in one of two ways:
1. Using the ROC number from the pre-authorisation transaction.
2. Using the authorisation number of the pre-authorisation transaction
Note:
• The terminal retains pre-authorisations for seven calendar days only.
5.11.1 Using the ROC Number.
TERMINAL DISPLAY
hh:mm
ENTER ROC NO
SCANNING BATCH
PLEASE wAIT
VERIFY CHECK-OUT
CORRECT?
VERIFY SIGNATURE
CORRECT?
CREDIT C/O
APPROVED
Before completing the sale, check that the transaction was approved. Hand the
customer their copy of the transaction record and their card. If the transaction
is declined the terminal will display an error message giving the reason. An
explanation of the error code is available in section 10.2, Response Codes.
44
PC-EFTPOS i5100 MERCHANT OPERATING GUIDE
READY
LOGO
dd/mm/yy
ON POS
PROCEDURE
Initiate a completion transaction via the POS.
Key in the ROC number of the transaction that
needs completing on the POS and press ACCEPT.
The terminal will search for the transaction.
The transaction details will be displayed on the
POS.
Press YES on the POS to confirm the
completion.
Have the customer sign the receipt. If the
signature matches the signature on the card,
press YES on the POS. Otherwise press NO.
This message will be displayed if the completion
is approved.
TRANSACTION PROCEDURES