Using Record-A-Call; Using Group Listen - Mitel 5320e User Manual

Mitel 5320e/5330e/5340e User Guide

Using Record-A-Call

You can use Record-A-Call to record an ongoing call as a mailbox message.
retrieve the message from your voice mailbox. The Record-A-Call feature stays active after the
other party hangs up, so you can add to the recorded call with your own message.
Note: Record-A-Call is not supported on peer-to-peer (P2P) calls. Contact
your system administrator for more information.
To use Record-A-Call:
1. While on a call, press
menu button (5340e IP Phones only). REQUESTING RECORD-A-CALL appears.
2. Enter the voice mailbox number where you want the recording to be saved.
RECORD-A-CALL IN PROGRESS appears, and both you and the calling party hear a
confirmation tone (if enabled).
Note: If your system administrator assigns the Record-a-Call voice
mailbox destination, you do not need to enter the voice mailbox
number.
To stop Record-A-Call:
Do one of the following:
• Press (Special), and then dial 385.
• Press the CANCEL RECORDING menu button (5340e IP Phones only).
• Hang up.

Using Group Listen

You can use Group Listen to activate the speaker while you use the handset or headset to
continue speaking. This allows other people to hear the other party on the call while the other
party can only hear you (through the handset microphone). You cannot use Group Listen in
Handsfree Mode.
To use Group Listen:
While on a call, press
hear a confirmation tone. The other party does not hear the confirmation tone. Dial 312 again
to turn Group Listen off.
2. This feature may or may not be enabled for your system.
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(Special), and then dial 385, or press the RECORD-A-CALL
(Special), and then dial 312. GROUP LISTEN ON appears, and you
2
You can then