Introduction; New Manual; Intended Audience - Mitel Inter-Tel 5000 Installation And Maintenance Manual

Chapter 2: Document Overview

Introduction

Introduction
This manual provides the information needed to plan, install, perform initial programming,
implement, and maintain any of three configurations of the Inter-Tel
communications platform—the CS-5200, the CS-5400, and the CS-5600.
To implement the equipment and features described in this manual requires:
•
•

New Manual

This Inter-Tel 5000 Installation and Maintenance Manual (part number 835.5000) provides
information for new installations, upgrades, maintenance and troubleshooting relating to
installation for release v2.4. For prior releases, refer to the documentation for that release.
All other information is now in the new Inter-Tel 5000 Features and Programming Guide (part
number 580.8006), and it covers all features, programming, diagnostics and troubleshooting,
and any other information other than installation-related. You can also find all documentation on
the Inter-Tel edGE

Intended Audience

NOTICE
To receive technical assistance from the Inter-Tel Technical Support group, you must
have the following certifications:
•
•
If you do not have these certifications, Inter-Tel Technical Support will provide assistance, but
one Technical Support Incident (TSI) will be charged.
This manual has been developed for Inter-Tel-trained technicians who:
•
•
•
Page 2-2
An adequate capacity compact flash-type Inter-Tel memory card containing the applicable
software release, applications, and voice mail prompts. See
A Universal Serial Bus (USB) security key to verify Inter-Tel licensing. See
Online Manuals and Guides
Inter-Tel 5000 Basic Technical Certification.
Telecommunications Industry Association (TIA) Convergence Technologies Professional
(CTP) certification.
Possess the knowledge and skill required to set up, maintain, and troubleshoot a
programmable circuit-switched telephone system.
Use standardized telecommunication practices, procedures, and troubleshooting methods
when performing their work.
Possess the ability to effectively apply the principles of:
o Internet Protocol (IP) telephony/computer telephony (CT).
o Voice over IP (VoIP), including Quality of Service (QoS).
o Data networking.
o Technology convergence.
®
5000 advanced
page
(www.inter-tel.com/techpublications) Web site.
®
Inter-Tel 5000 Installation Manual – Issue 2.4, May 2008
4-22.
page 3-12.