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WELCOMES YOU TO YOUR NEW
MITEL
PHONE SYSTEM
(Commonwealth Employees)

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Summary of Contents for Mitel 5000

  • Page 1 WELCOMES YOU TO YOUR NEW MITEL PHONE SYSTEM (Commonwealth Employees)
  • Page 2: Handling Calls

    HANDLING CALLS Picking up the receiver or pressing the SPEAKER button 1. RECEIVING automatically answers the call ringing in. CALLS 2. MAKING Lift the handset and press the Call button to gain outside dial tone or press the OUTGOING button. EXTERNAL CALLS Dial the extension number 3.
  • Page 3: Do Not Disturb

     PHONE FEATURES 1. DO-NOT-DISTURB Press DND button Enter the message number desired or use volume bar to scroll 01 DO-NOT-DISTURB 11 OUT OF TOWN „TIL 02 LEAVE A MESSAGE 12 OUT OF OFFICE 03 IN MEETING UNTIL 13 OUT UNTIL 04 IN MEETING 14 WITH A CLIENT 05 ON VACATION/HOLIDAY „TIL...
  • Page 4: Select Ring Tone

    5. PAGING Pick up the handset and Press the Page button Enter the Zone you want to page (0-9) Page 1 All Page (everyone‟s phone) Page 2 EARN phones 6. MUTE To mute the microphone so that you can hear the other party, but they cannot hear you (this does not put the caller on hold): Press MUTE button To return to the call:...
  • Page 5: Voicemail Setup

    Voice Mail Set-up Use this guide to help you through the voice mail prompts. Dial 2500 or Press VMS key (Wait for voice mail to answer) Press the * key (this tells the system that you are a subscriber) Voice Mail prompt will ask for your mailbox number- ENTER YOUR EXTENSION NUMBER Voice Mail prompt will ask for your password –...
  • Page 6: Using The Voice Mail System

    Using the Voice Mail System 1) To retrieve voice mail messages at the office: MSG Key A) If the is blinking -Lift the handset or press SPKR -Press the flashing MSG key -Follow voice mail prompts B) If the MSG button is not blinking OR to retrieve messages from any phone: - Dial 2500 or Press VMS button - Press *...

Table of Contents