Voicemail Setup - Mitel 5000 User Manual

Use this guide to help you through the voice mail prompts.
1. Dial 2500 or Press VMS key (Wait for voice mail to answer)
2. Press the * key (this tells the system that you are a subscriber)
3. Voice Mail prompt will ask for your mailbox number- ENTER YOUR EXTENSION NUMBER
4. Voice Mail prompt will ask for your password – press the POUND sign (#) (default
password)
5. At this time you may create your own password UP TO 12 DIGITS
6. Enter your new password followed by the # (POUND) sign
7. Voice mail will repeat the password back
8. Confirm password by pressing # (POUND)
9. Voice Mail prompt will ask you to say your name for the company directory followed by the
pound sign
10. SAY ONLY YOUR NAME AND EXTENSION NUMBER (you will record your greeting later)
11. Listen to your name by pressing 1 (you may erase and re-record by pressing 3)
12. Press #( POUND) to confirm your name
13.
At this time voice mail will introduce you to a few basic features of the phone system.
You should not skip this. PLEASE DO NOT HANG UP!
14. After the introduction the prompt will tell you your VOICE MAIL IS FULLY SET UP.
PLEASE DO NOT HANG UP!
greeting.
15. Press 4 for personal options
16. Press 1 to Change a Greeting
17. Press 1 again for the Primary Greeting or 2 for an Alternate Greeting
18. You will be prompted to record a greeting after the tone
Sample greeting: Hello, you've reached the desk of _______. Sorry I missed your call.
I am either out of the office or away from my desk. Please leave a message after
the tone and I will call you back as soon as possible. If you need immediate
assistance ....... . Thank you.
19. Press # (POUND) to stop recording.
20. Press 1 to listen or 3 to erase and re-record
21. Press POUND to confirm recording (You will hear Greeting Saved) before hanging up.
Voice Mail Set-up
Next, You will now record your personal
4