Conference; Answer Call Waiting - Mitel 5604 User Manual

Mitel 5604 Wireless Handset User Guide

Conference

To conference in another party while on a call:
1. Press "More"
2. Select "New Call" to put the current call on hold.
3. Dial the number of the third party.
4. Press "Call".
5. Wait for an answer.
6. Press "More".
7. Select "Join".

Answer Call Waiting

If a second caller calls during a phone call, the handset will beep and display the text "Internal
call" for internal callers and "External call" for external callers. The handset will also show the
name or phone number of the second caller. To answer the second caller:
1. Press the soft key "Accept" or press R2.
The text "Switch" briefly appears on screen, and the handset transfers to the second call.
The first call is put on hold.
Note: It is possible to reject a second call by pressing the "Decline" soft key. The second
caller will hear a busy tone, and the call will be logged as a missed call in the handset.
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