Mitel 5020 IP Manuals

Manuals and User Guides for Mitel 5020 IP. We have 1 Mitel 5020 IP manual available for free PDF download: User Manual

Mitel 5020 IP User Manual

Mitel 5020 IP User Manual (46 pages)

Mitel Networks Telephone User Guide 5020 IP, 5220 IP, SUPERSET 4025, SUPERSET 4125

Brand: Mitel | Category: Telephone | Size: 0.36 MB

Table of Contents

Table of Contents
4
Getting Started

5
- Introduction
  7
- Using a Headset
  8
- Logging in / out
  11
Queue Status

13
- Queue Status at a Glance
  15
- Displaying a Group's Queue Status
  15
- Displaying Reports
  16
- Scrolling through Reports
  17
- About the SHIFT Key
  19
Agent Status

21
- About Agent Status Keys
  23
- Agent Status at a Glance
  23
- Displaying an Agent's Status
  24
- Displaying Agent Status Reports
  25
- About the Shift Key
  26
Agent Monitoring

29
- About Agent Monitoring
  31
- Agent Help
  33
Reports and Indicators

35
- Queue Status Reports
  37
- Agent Status Reports
  38
- Status Indicators
  39
Additional Features

41
- Some Additional Features
  43

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