Overview; Answering Calls; Answering Waiting Calls; Using Automatic Call Access - Mitel 5320e User Manual

Overview

The following instructions describe how to answer and place internal and external calls and
how to use related features.
Note: By default, internal (intercom) calls are assigned to the IC button, and external
calls are assigned to the Call Key buttons.

Answering Calls

Your IP phone may be preset to automatically answer incoming internal calls in Handsfree
Mode. To disable Handsfree Mode, see "Using Handsfree Mode" on
Handsfree Mode, you can use your handset or headset to answer incoming calls.
To answer a call:
• Lift the handset, or press
a call in Handsfree Mode. See "Using Handsfree Mode" on
If you are currently on a call, press the flashing IC or Call Key button to answer a waiting
call. See "Answering Waiting

Answering Waiting Calls

If you receive a call while you are on another call, you hear a "call waiting" tone, the IC or Call
button flashes, and the display shows the Caller ID information (if available).
To answer a waiting call:
• Press the flashing IC or Call Key button. This action hangs up on the connected call and
connects you to the waiting call. You can also place the first call on hold before you answer
the waiting call. See "Placing Calls On Hold" on

Using Automatic Call Access

Automatic Call Access connects you to incoming internal or external calls when you pick up
the handset or press
the flashing IC or Call Key button to answer incoming calls.
To use Automatic Call Access for incoming IC calls:
With the handset on-hook, dial 361 to turn on (or off). AUTO IC ACCESS ON (or OFF) appears.
To use Automatic Call Access for incoming external (trunk) calls:
With the handset on-hook, dial 360 to turn on (or off). AUTO TRNK ACCESS ON (or OFF)
appears.
(Speaker) to answer a call while using a headset, or to answer
Calls" below.
(Speaker). When Automatic Call Access is turned off, you must press
Answering and Placing Calls
page 55. After disabling
page 55.
page 56.
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