Creating Auto Attendant Menus - AT&T SB67030 System Administrator Manual

AT&T SB67010 Gateway, SB67030 Deskset System Administrator's Guide

Creating Auto Attendant Menus

You can create up to 20 menus that consist of recordings the callers hear and lists of actions they can take. To create the menus,
plan what you want callers to be able to do. Write down the first announcement you want your callers to hear during daytime
calls. These announcements are part of menus that you create. Use the Auto Attendant Menu Editor to provide your callers with
choices by creating menus.
To create or edit a menu:
Figure 72. Auto Attendant Menu Editor
System Configuration
1. Click Auto Attendant in the left navigation menu to access the sub
menus.
2. Click Menus in the left navigation menu, to display the menu shown
in Figure 72.
3. You can add or edit a menu.
To add a new menu (you can define up to 20 menus):
Click on the drop-down box and select Create New Menu,
a.
as shown in Figure 72.
b. Give the menu a name that will help you remember its
purpose. For instance, if you create a menu listing your
business hours, you might call it "hours".
To edit an existing menu:
a. From the drop-down box, select the menu that you want to
edit.
b. Change the name, as desired.
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