Device Log - AT&T SB67030 System Administrator Manual

AT&T SB67010 Gateway, SB67030 Deskset System Administrator's Guide

Device Log

If you have trouble with your system and you contact the installer or customer service, they may need the Device Log for
troubleshooting. You are not able to read the file.
To generate the device log:
1. Log in as administrator. The System Information screen shown in
2. Click Device Log in the left navigation menu to display the menu shown in Figure 100.
3. Select the desired device from the drop-down menu and click
4. It takes a minute for the file to generate and a pop-up box that asks you where to save the file on your computer.
5. After the download is complete you should provide the file to the installer or customer service.
NOTE: For customer service, repair, replacement, or warranty service, and all questions about this product, contact
the person who installed your system. If your installer is unavailable, visit our website at
www.telephones.att.com
System Configuration
Figure 60 on page 61
Figure 100. Device Log
1 (888) 916-2007.
or call
97
displays.
.
1 (888) 883-2474
In Canada, call .