Configuring Handshake And Kiss-Off; Examples - GE NX-10 Installation Manual

Configuring Handshake and Kiss-off

LOCATION 1 – Configuring handshake and Kiss-off (2 segments, numerical data)
When the NX-535 module reports an event and the call is answered, the system plays the leader
message until the call taker acknowledges the call by means of pressing a specific phone key. This
option is called the handshake digit.
The Kiss-off digit is the specific key that the call taker presses on the phone to end the
communication. It signals a successful report. The voice module will acknowledge receipt of the
correct DTMF kiss-off digit by playing the kiss-off message (=message 17)
Segment 1 – Handshake DTMF digit
Segment 1 contains the Handshake DTMF digit to acknowledge the message. Values can be as listed
below:
Phone digit Description
0-9 Sets a digit between 0 and 9
10 Sets the * button
11 Sets the # button
12 No Handshake is required
15 Any digit will be accepted as Handshake
Segment 2 – Kiss-off DTMF digit
Segment 2 represents the Kiss-off DTMF digit to end the communication. Values can be as listed
below:
Phone digit Description
0-9 Sets a digit between 0 and 9
10 Sets the * button
11 Sets the # button
12 No kiss-off is required
15 Any digit will be accepted as Kiss-off
If both Handshake and Kiss-Off are disabled then the sequence of leader, event messages and address
message are played 5 times before the report is concluded.

Examples

To record the leader message
Go to program mode of Voice module (module 77).
1.
Select Location 0:
2.
•
Segment 1 = 1 (= record mode)
•
Segment 2 = 0 (= leader message)
NX-10 Expander Installation Guide
131