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If no-one is using the
Ava 500, the screen
displays status
information or a banner
image. Otherwise it
shows the remote user.
People in the meeting
with the Ava 500 can use
the volume/mute
buttons to change the
speaker volume or mute
the microphone
The Ava 500 sees
through sensors in this
black band and in this
Do not
gap.
touch the
sensors or push or turn
the sensor band.
LEDs in this gap change
color and are either
steady or blinking
depending on the Ava
500's state.
If the LEDS are
Solid white
Flashing yellow
Solid red
Flashing red
Fast brightening/fading white
Slow brightening/fading white
Flashing green
For support, contact:
12/28/14
Caretaker Information
The remote user sees
through the camera when
in a session with the Ava
500. The camera cover
should always be open.
It means the Ava 500 is
Traveling or waiting for an obstacle to clear.
Going through a door or waiting for a door to open.
Motionless with its stop button engaged. It will not move in this condition.
Experiencing a system problem. It will not move in this condition.
Connected to its charging station.
Idle.
Rebooting.
Push the stop button to
prevent the Ava 500 from
moving. Twist clockwise
to release. The LEDs are
solid red when the stop
Do
button is pushed in.
not
push or release the
stop button while the Ava
500 is on its charging
station.
Always use the handle
to push or pull the Ava
Do not
500.
try to lift the
Ava 500 by the handle or
any other part.
Open the service
compartment if you are
instructed to reboot the
Ava 500.
The Ava 500 engages
with its charging station
through the charging
plate.
Do not
put your
foot on it when you are
moving the Ava 500.
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