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Ava 500 IT Administrator's Guide
Icon
Status Messages
Hardware fault:
<device>
(where device is:
BaseBoard,
CameraTilt,
DriveMotors, IMU,
Laser, PanControl,
3D Sensor 1, 3D
Sensor 2, 3D
Sensor 3, Sonar,
zLift, other)
Not localized on
map
Version 1.2 – 012415
Ava 500 Displays
Assistance Required: Disabled due
to hardware fault, LEDs are flashing
red.
Assistance required: Not localized on
map (without a connection issue
message)
Page 36
iRobot Proprietary
The Administrator Console
Notes
One or more of the robot's internal
components is reporting a failure that
prevents the robot from operating. If
multiple components report a failure, the
application displays the first one in
alphabetical order. All warnings and faults
can be seen on the Robot Details page.
Recommendation:
Wait for a few
minutes to see if the fault clears.
If the fault is in PanControl, have the
Caretaker check to see if the sensor band
has been immobilized in some way.
If the fault is in Sonar, determine if any
sonar device, such as a motion sensor, is
operating in the area. If yes, contact
Technical Support. The robot's map can
be annotated to address this.
The robot is connected to the Ava 500
Cloud Service but its location is unknown.
This may be due to a change in the
physical configuration of the space, to
someone having moved the robot off its
mapped area, or to an underlying physical
issue.
Recommendation:
Have the Caretaker
find the robot, engage the stop button,
push it back to its charging station,
release the stop button, and then engage
the robot with the charging station. Wait a
minute or two. Often the robot will re-
localize.
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