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Ava 500 IT Administrator's Guide
Yes: If the Ava 500 appears to have power, after an hour, verify that the Ava 500 drives to a destination
and returns.
Yes: The Ava 500 had run out of power. Problem solved.
No: The Ava 500's batteries are failing to charge. Contact Technical Support.
No: If the Ava 500 does not show any indication of being powered on, contact Technical Support.
Volume and Mute Behavior
The volume on the Ava 500 is managed through the control panel on the torso. The remote user cannot change
the local volume. Although the local volume can be adjusted through the EX60 web interface, the adjustment is
not persistent. It is overridden by changes made through the control panel. Furthermore, the volume does not
readjust when the session ends. It remains at the last setting until it is changed.
Mute remains on until the next video conference call begins.
Version 1.2 – 012415
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iRobot Proprietary
Local Symptoms
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