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Ava 500 IT Administrator's Guide
During Ava 500 installation, a number of configuration steps take place:
•
Because the Cisco EX60 is added to the Ava 500 body at the customer site, the Ava 500 installer must
configure the EX60 MAC address on the base CPU in order for the two to communicate.
•
The installer also configures the customer-specific Ava 500 Cloud Service instance on the base CPU.
•
The Ava 500 body arrives with the Ava 500's Cisco WGB already paired to the base CPU. The WGB must be
configured with the information (passkeys, passwords, certificates) required to authenticate with the
customer's wireless authentication server, and then the Ava 500 must be assigned an IP address. If a proxy
server is used, the Ava 500 must also be configured as a proxy client. Although the installer performs this
configuration, it is typically done in close collaboration with a customer WLAN IT engineer.
•
Using the Cisco EX60's web interface, the installer configures the EX60 with the settings required for it to
communicate with the video call control server. If the customer's video call control server uses authentication,
the Ava 500 will need to be provisioned as a "user".
•
The installer then maps the site(s). Once mapping is completed and the site database(s) have been finalized,
each user on the Ava 500 Cloud Service server is assigned to at least one site database. Until that final step
is performed, remote users cannot choose a destination for a meeting.
Configuring and Managing the Cisco EX60
During installation, the Ava 500's Cisco EX60 is configured to match the customer's video conferencing system
configuration requirements.
If the Ava 500's EX60 has been configured for both SIP and H323 communications, and the EX60
is not yet registered to the VCS, the Ava 500 will be able to initiate a session using H323, but an
error "Call services is unavailable" will be displayed.
A few values are specific to the Ava 500's mode of operations, and should not be changed. The following
references refer to pages on the Configuration tab, System Configuration panel of the web interface.
For additional security and to prevent non-some EX60 messages from appearing on-screen, in the Conference
section:
•
AutoAnswer Mode = Off
Occasionally an EX60-generated message appears on screen as a white box overlaying the
iRobot display. In general these clear on the next session.
For additional security, unless the EX60 is to be managed through TMS, in the Network Services section:
•
SNMP Mode = Off
To suppress the "Not connected to touch controller" message:
•
In the Video section, OSD MenuStartupMode = Home and AutoSelectPresentationSource = Off
In TC 7.3.0, to prevent the image from flipping when the camera points down:
•
In the Camera section, Flip = Off
Version 1.2 – 012415
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iRobot Proprietary
System Configuration
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