System Configuration - iRobot Ava 500 Administrator's Manual

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Ava 500 IT Administrator's Guide

System Configuration

System Configuration
A number of configuration steps are required both during pre-installation planning and on the day of installation.
These are illustrated in Figure 8. In this figure, items in green are the source items. Items in red are references to
the source items, which may or may not be entered directly onto the referencing device.
Figure 8. Configuration Diagram
Before the Ava 500 is installed at a customer site, iRobot configures the Ava 500 Cloud Service for that customer.
A specific server instance is assigned to the customer, which will be referenced on the Ava 500, on the iPad, and
in the link to the Administrator Console software. The customer's Ava 500 is then provisioned on their server, and
accounts are created for users and for IT administrators.
If Ava 500 remote users do not already have a video endpoint, the customer must provide at least one. The
addresses are entered with the user account on the Ava 500 Cloud Service. The customer should also provide all
remote users with iPads. These need to be configured with the Ava 500 Cloud Service server instance. Only
users with accounts on the server can log into the Ava 500 App.
Version 1.2 – 012415
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