Solution - Doremi IMS1000 Installation And User Manual

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Jan 7 02:11:58 ims1000-1 kernel: usb 2-1: New USB device found
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Or
Sep 30 10:15:31 ims1000-1 kernel: usb 2-1: USB disconnect, address n
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Sep 30 10:15:31 ims1000-1 kernel: usb 2-1: New USB device found
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For usb3 disconnect (USB hub):
When the USB hub disconnects, any device behind it will automatically disconnect (Asix and the
2 left-most external USB ports).
When looking at \doremi\log\kern.log (or \doremi\log\kern.log.x if the issue occurred a while
before the report was taken), you should see the following message when this issue occurs:
3-1: USB disconnect
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For usb4 disconnect (eth1):
When usb4 is disconnected, any communication that is in progress through eth1 will be
disrupted.
When looking at \doremi\log\kern.log (or \doremi\log\kern.log.x if the issue occurred a while
before the report was taken), you should see the following message when this issue occurs:
4-1: USB disconnect

17.9.3 Solution

This issue was fixed in BOM revision E5.
unit.
17.10 FIPS lock
17.10.1 Description
If the unit is in FIPS lock, the SM1 LED is red, it cannot communicate with SM, and the SM
and firmware version numbers are missing from the WebUI or terminal.
17.10.2 Identification
In the detailed report, look at \doremi\log\kern.log. The following message is typical of a FIPS
lock:
Jun 19 00:56:07 ims1000 kernel: Dolphin DEBUG: Authentication failure
If you have access to the PPC serial logs, you will see the following message:
[Dec 31 17:00:05 2007][ERROR]: FIPS lock
Two tamper events can trigger a master key erasure, resulting in a FIPS lock:
- osc_t (oscillator; may also mean battery issue in some cases)
- td1_t (enclosure)
IMS.OM.002949.DRM
The solution for a customer would be to RMA the
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usb
usb
Version 1.4