Showplaylist Errors - Doremi IMS1000 Installation And User Manual

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Reboot unit

17.8 ShowPlaylist Errors

If there is a problem with playback, it can be attributed to one of five issues. This section lists
and describes the five solutions for playback issues.
17.8.1 Playlist Will Not Load After Reboot or Power Cycle
17.8.1.1 Description
The following error message will show in Cinelister: "Show Playlist Error; Could not load the
Show Playlist; Reason Unknown error 0."
17.8.1.2 Identification
When looking at \doremi\doremi\log\odetics.log (or \doremi\doremi\log\odetics.log.x depending
on the date of occurrence), there should be the following timeout messages when the issue
occurs:
[Mon Sep 30 19:13:14 2013][INFO ]: Loading CPL 'e5ded2d0-d646-41a4-b8c4-32fe88fd527f' in
slot '1'...
[Mon Sep 30 19:13:14 2013][INFO ]: Accept KDM '06dbadf0-ed11-4fad-b9d1-196e974801a0'
for CPL 'e5ded2d0-d646-41a4-b8c4-32fe88fd527f'.
[Mon Sep 30 19:13:14 2013][INFO ]: CPL 'e5ded2d0-d646-41a4-b8c4-32fe88fd527f'
successfully loaded
dolphin_video_context_set_state_sync()::pthread_cond_timedwait(): timeout expired!
dolphin_video_context_set_state_sync()::pthread_cond_timedwait(): timeout expired!
dolphin_video_context_set_state_sync()::pthread_cond_timedwait(): timeout expired!
dolphin_video_context_set_state_sync()::pthread_cond_timedwait(): timeout expired!
dolphin_video_context_set_state_sync()::pthread_cond_timedwait(): timeout expired!
dolphin_video_context_set_state_sync(): Too many errors. Exiting...
[Mon Sep 30 19:13:26 2013][ERROR]: Can't set context to 'DolphinContextPaused'!
If the report was taken while the error was present, look at 'cat /proc/interrupts' in drmreport.txt.
If the report was taken after a reboot, look at 'cat /proc/interrupts' in \doremi\log\kreport.log.x
(kreport.log being the previous boot, kreport.log.0 being the boot before, and so on). Interrupt
count should stay at 0 for dolphin module when this issue occurs.
Exec. command: 'cat /proc/interrupts'
CPU0 CPU1
0: 62 0 IO-APIC-edge
9: 0 0 IO-APIC-fasteoi acpi
24: 1 0 IO-APIC-fasteoi pvrsrvkm
25: 6 0 IO-APIC-fasteoi parse_encode_isr
26: 11 0 IO-APIC-fasteoi decode_mux_isr
...
47: 0 0 IO-APIC-fasteoi ahci
64: 8944 0 PCI-MSI-edge
65: 0 0 PCI-MSI-edge
NMI: 0 0 Non-maskable interrupts
LOC: 168013 167851 Local timer interrupts
IMS.OM.002949.DRM
timer
ahci
dolphin
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