158
ultimail Operator Manual
Error code
E116
E117
E124
E126
E132
E133
E138
E139
E140
Possible cause and remedy
Separation error. Letters are being fed to sealer in too fast a
sequence.
Increase distance between letters during feeding.
Jam.
Remove jammed letters (see page 151) .
ultimail has determined new reference values after cartridge
exchange (normal fluctuations). Confirm error message.
Ink cartridges are incorrectly locked / green catches are not engaged.
Start the cartridge exchange procedure (see page 126) .
Check whether both cartridges are correctly locked (the two green
catches are in a horizontal position over the cartridges).
Close cartridge flap. Terminate exchange procedure with CANCEL.
There is a letter in the ultimail letter guide.
Remove the letter.
Roller transport on the sealer / on the automatic feeder is not correctly
closed.
Open roller transport and close again (see page 137 / 139) . The roller
transport has to lock into place!
The envelopes do not meet the specifications (too long or too short).
Only process mail pieces that meet the specifications
(see Chapter "Technical Data") .
Ink cartridges are missing, defective, or do not have any contact.
Ink cartridges were removed and swapped during insertion.
Switch the ultimail off and on again.
Perform an ink cartridge exchange. Read "Start the exchange procedure..."
on page 126 . Remove and re-insert the cartridges.
If the error persists: insert new cartridges.
Need help?
Do you have a question about the ultimail and is the answer not in the manual?
Questions and answers