FP Mailing Solutions ultimail Operator's Manual page 147

Problem
Meter imprint is incom-
plete, value stamp is
missing.
The ultimail transports
letters without metering
them.
Gaps in the imprint.
Print image distorted.
Letter jam.
...
when weighing and for rate calculation
Postage is missing in the
display.
The scale does not
determine any weight for
the mail piece.
Possible cause and remedy
The ultimail is not in "Metering" mode.
Status line shows current mode.
Press the C/CE key for 3 seconds. For setting the
mode, read Chapter 13.1 .
The ultimail is in "Only transporting" mode.
Status line shows current mode.
Setting the "Metering" mode:
Press the C/CE key for about 3 seconds. For setting
the mode, read Chapter 13.1 .
Clean the print system (see Chapter 14.4) .
Adjust ink cartridges (see Chapter 14.3) .
Read "Removing letter jams" on page 151 .
No postal rates selected or the postal rates are
incomplete or incorrect.
Fully select postal rates (see Chapter 6.2) .
Scale is overloaded or the weight of the mail piece is
too low.
Use the scale only for mail pieces within the weight
range limits (see page 185) .
The scale does not recognize any Zero point.
Tare the scale (see page 104) .
Troubleshooting 147