FP Mailing Solutions ultimail Operator's Manual page 146

146 ultimail Operator Manual
Problem
...
when metering
Metering not possible.
Metering is not possible
with the postage value set.
Home menu does not
show all functions.
The ultimail does not print,
letter transport does not
start.
Problems with label
metering.
Possible cause and remedy
No access card plugged in.
Plug in USER card or MASTER card.
Card is not properly plugged in.
Plug the card in correctly (chip must face down)!
Card reader does not recognize access card.
Remove access card and plug in again.
No postage in the postage meter.
Please load postage!
Too low credit of current account. Have assigned new
budget from system administrator.
The ultimail is not in "Metering" mode.
Status line shows current mode.
Press the C/CE key for 3 seconds. For setting the
mode, read Chapter 13.1 .
Sensor does not recognize letter.
Position the letter again, or start letter transport with
Start/Stop key.
The ultimail does not display the home menu.
Change to the home menu with the home key, and try
again.
Before loading the label dispenser: Loosen labels.
You have used unsuited labels.
Only use original labels from Francotyp-Postalia.
Put in a maximum of 40 labels (as pre-packaged).