Paper Jam Service Check - Lexmark C734dn Service Manual

243.26—Paper Jam service check
Step Questions / actions
1. Determine the input tray.
1
2. Bring the printer up in Diagnostics Menu
(turn off the printer, press and hold
. and turn on the printer).
3. Select PRINT TESTS, and press
Select ( ).
4. Select indicated, and press Select (
5. Select Single, and press Select (
Did the page feed correctly?
Is tray 2 a high-capacity input tray (2,000-
2
sheet feeder)?
243.27—Paper Jam service check
Step Questions / actions
1. Bring the printer up in Diagnostics Menu
1
(turn off the printer, press and hold
. and turn on the printer).
2. Select PRINT TESTS, and press
Select ( ).
3. Select a tray below tray 4, and press
Select ( ).
4. Select Single, and press Select (
Did the page feed correctly?
243.29—Paper Jam service check
Step Questions / actions
1. Bring the printer up in Diagnostics Menu
1
(turn off the printer, press and hold
. and turn on the printer).
2. Select PRINT TESTS, and press
Select ( ).
3. Select Tray 3, and press Select (
4. Select Single, and press Select (
Did the page feed correctly?
Is tray 3 a high-capacity input tray (2,000-
2
sheet feeder)?
Yes
Problem resolved
and
).
).
Replace the HCIT top
plate. See
"Top plate
assembly removal" on
page 4-204.
Yes
Problem resolved.
and
).
Yes
Problem resolved.
and
).
).
Replace the HCIT elevator-
up sensor. See
"HCIT
elevator motor with
sensor removal" on
page 4-198.
5026
No
Go to step 2.
Replace the complete
tray 4 option.
No
Replace the complete
tray 4 option.
No
Go to step 2.
Replace the complete
tray 3 option.
Diagnostic information
2-79
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