Paper Jam Service Check - Lexmark C734dn Service Manual

242.26—Paper Jam service check
Step Questions / actions
Determine the input tray.
1
1. Bring the printer up in Diagnostics Menu
((turn off the printer, press and hold
and . and turn on the printer).
2. Select PRINT TESTS, and press
Select ( ).
3. Select the tray you indicated, and press
Select ( ).
4. Select Single, and press Select (
Did the page feed correctly?
Is the tray 3 a high-capacity input tray (2,000-
2
sheet feeder)?
242.27—Paper Jam service check
Step Questions / actions
1. Bring the printer up in Diagnostics Menu
1
((turn off the printer, press and hold
and . and turn on the printer).
2. Select PRINT TESTS, and press
Select ( ).
3. Select the tray below tray 2, and press
Select ( ).
4. Select Single, and press Select (
Did the page feed correctly?
1. Turn the printer off.
2
2. Open the front access door.
3. Turn the transport belt gear clockwise.
Did the transport belt move?
1. Bring the printer up in Diagnostics Menu
3
((turn off the printer, press and hold
and . and turn on the printer).
2. Select MOTOR TESTS, and press
Select ( ).
3. Select Align Motor Test, and press
Select ( ).
Can you hear the align motor run?
Yes
Problem resolved.
).
Replace the HCIT top
plate. See
"Top plate
assembly removal" on
page 4-204.
Yes
Problem resolved.
).
Go to step 3.
Replace the complete
tray 2 option.
5026
No
Go to step 2.
Replace the complete
tray 3 option.
No
Go to step 2.
Replace the transport belt.
See
"Transfer module
removal" on page 4-168.
Replace the paper pick
mechanism. See
"Paper
pick mechanism
assembly removal" on
page 4-127.
Diagnostic information
2-73
Previous
Next
Go Back