Lexmark C734dn Service Manual page 166

5026
Step Questions / actions
Reset the address on the printer to match the
9
IP address on the driver.
Did this resolve the issue?
Have the network admin verify that the printer
10
and PC's IP address have identical subnet
addresses.
Are the subnet addresses the same?
Using the subnet address supplied by the
11
network admin, assign a unique IP address to
the printer.
Note: The printer IP address should match
the IP address on the printer driver.
Did this fix the problem?
Is the device physically connected (ethernet
12
cable) to the network?
Try using a different ethernet cable.
13
Did this remedy the situation?
Have the network administrator check the
14
network drop for activity.
Is the drop functioning properly?
Is the printer on the same wireless network as
15
the other devices?
Assign the correct wireless network to the
16
printer.
Did this fix the problem?
Are the other devices on the wireless network
17
communicating properly?
Verify that the ISP wireless card cable is
18
properly seated in their connectors.
Is the wireless card seated correctly?
Properly reseat the ISP cables.
19
Did this fix the problem?
Replace the ISP wireless card. See Installing
20
an Internal Solutions Port (ISP).
Did this fix the problem?
Service Manual
2-130
Yes
Problem fixed.
Go to step 12.
Problem resolved.
Go to step 13.
Problem resolved.
Replace the system board.
See
"System board
removal" on page 4-153.
Go to step 17.
Problem resolved.
Go to step 18.
Go to step 20.
Problem resolved.
Problem resolved.
No
Go to step 10.
Go to step 11.
Go to step 12.
Go to step15.
Go to step 14.
Contact the network
administrator.
Go to step 16.
Go to step 17.
Contact the network
administrator.
Go to step 19.
Go to step 20.
Replace the system board.
See
"System board
removal" on page 4-153.
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