244.11-Paper Jam Service Check - Lexmark C734dn Service Manual

244.03, 244.11—Paper Jam service check
Step Questions / actions
1. Bring the printer up in Diagnostics Menu
1
(turn off the printer, press and hold
. and turn on the printer).
2. Select PRINT TESTS, and press
Select ( ).
3. Select a tray below tray 4, and press
Select ( ).
4. Select Single., and press Select (
Did the page print correctly?
Is tray 4 a high-capacity input option (2,000-
2
sheet feeder)?
244.05—Paper Jam service check
Step Questions / actions
Has paper been fed from an input option
1
before?
1. Bring the printer up in Diagnostics Menu
2
(turn off the printer, press and hold
. and turn on the printer).
2. Select PRINT TESTS, and press
Select ( ).
3. Select a tray below tray 3, and press
Select ( ).
4. Select Single, and press Select (
Did the page print correctly?
Yes
Problem resolved.
and
).
Replace the HCIT top
plate. See
"Top plate
assembly removal" on
page 4-204.
Yes
Go to step 5.
Problem resolved.
and
).
5026
No
Go to step 2.
Replace the complete
tray 4 option.
No
Go to step 2.
Go to step 3.
Diagnostic information
2-81
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