245.11-Paper Jam Service Check - Lexmark C734dn Service Manual

5026
Step Questions / actions
Carefully lift the printer off the options, and lay
3
the printer on its back.
Check the option connector for damage.
Is the connector damaged?
Replace the complete tray 5 option.
4
Does the error clear?
245.03, 245.11—Paper Jam service check
Step Questions / actions
1. ring the printer up in Diagnostics Menu
1
(turn the multifunction printer off, press
and hold 3 and 6, turn the MFP on, and
then release the buttons when the
progress bar displays).
2. Select PRINT TESTS.
3. Select a tray below tray 3.
4. Select Single.
Did the page print correctly?
Is tray 5 a high-capacity input option (2,000-
2
sheet feeder)?
Service Manual
2-86
Yes
Replace the option cable.
See
"Option cable
removal" on page 4-125.
Problem resolved.
Yes
Problem resolved.
Replace the HCIT top
plate. See
"Top plate
assembly removal" on
page 4-204.
No
Go to step 4.
Replace the system board.
See
"System board
removal" on page 4-153.
No
Go to step 2.
Replace the complete
tray 5 option.
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