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Warranty Policy
WARRANTY POLICY
NovAtel Inc. warrants that its Global Positioning System (GPS) products are free from defects in materials and
workmanship, subject to the conditions set forth below, for the following periods of time:
MiLLennium-GLONASS GPSCard receiver
GPS/GLONASS Antenna Series
Battery, Cables and Accessories
Software Support
Date of sale shall mean the date of the invoice to the original customer for the product. NovAtel's responsibility
respecting this warranty is limited solely to product replacement or product repair at an authorized NovAtel
location only. Determination of replacement or repair will be made by NovAtel personnel or by technical
personnel expressly authorized by NovAtel for this purpose.
THE FOREGOING WARRANTIES DO NOT EXTEND TO (I) NONCONFORMITIES, DEFECTS OR ERRORS
IN THE PRODUCTS DUE TO ACCIDENT, ABUSE, MISUSE OR NEGLIGENT USE OF THE PRODUCTS OR
USE IN OTHER THAN A NORMAL AND CUSTOMARY MANNER, ENVIRONMENTAL CONDITIONS NOT
CONFORMING
TO
NovAtel's
INSTALLATION, OPERATING AND MAINTENANCE PROCEDURES, (II) DEFECTS, ERRORS OR
NONCONFORMITIES IN THE PRODUCTS DUE TO MODIFICATIONS, ALTERATIONS, ADDITIONS OR
CHANGES NOT MADE IN ACCORDANCE WITH NovAtel's SPECIFICATIONS OR AUTHORIZED BY
NovAtel, (III) NORMAL WEAR AND TEAR, (IV) DAMAGE CAUSED BY FORCE OF NATURE OR ACT OF
ANY THIRD PERSON, (V) SHIPPING DAMAGE; OR (VI) SERVICE OR REPAIR OF PRODUCT BY THE
DEALER WITHOUT PRIOR WRITTEN CONSENT FROM NovAtel.
IN ADDITION, THE FOREGOING WARRANTIES SHALL NOT APPLY TO PRODUCTS DESIGNATED BY
NovAtel AS BETA SITE TEST SAMPLES, EXPERIMENTAL, DEVELOPMENTAL, PREPRODUCTION,
SAMPLE, INCOMPLETE OR OUT OF SPECIFICATION PRODUCTS OR TO RETURNED PRODUCTS IF
THE ORIGINAL IDENTIFICATION MARKS HAVE BEEN REMOVED OR ALTERED.
THE WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, WRITTEN OR ORAL, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR ANY PARTICULAR PURPOSE ARE EXCLUDED.
NovAtel SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR EXPENSE ARISING DIRECTLY OR
INDIRECTLY OUT OF THE PURCHASE, INSTALLATION, OPERATION, USE OR LICENSING OR
PRODUCTS OR SERVICES. IN NO EVENT SHALL NovAtel BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE DUE TO ANY CAUSE.
There are no user serviceable parts in the MiLLennium-GLONASS GPSCard receiver and no maintenance is
required. When the status code indicates that a unit is faulty, replace with another unit and return the faulty unit to
NovAtel Inc.
NOTE:
You must obtain a Return Material Authorization (RMA) number by calling the NovAtel Customer
Service Department at 1-800-NOVATEL (USA and Canada only) or 403-295-4900 before shipping
any product to NovAtel or a Dealer.
Once you have obtained an RMA number, you will be advised of proper shipping procedures to return any
defective product. When returning any product to NovAtel, please return all original diskettes along with the
defective product in the original packaging to avoid ESD and shipping damage.
6
WARRANTY POLICY
SPECIFICATIONS,
OR
GPS/GLONASS Receiver User Manual Rev 1
One (1) Year
One (1) Year
Ninety (90) Days
One (1) Year
FAILURE
TO
FOLLOW
PRESCRIBED
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