Solving Paper Feed Problems; Internal Print Server; Usb/Parallel Interface Card - Lexmark C736 series User Manual

Troubleshooting
C
HECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.
M
AKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information about installing software for network printing, see the Networking Guide on the Software and
Documentation CD

Internal print server

If the internal print server does not operate correctly, these are possible solutions. Try one or more of the following:
C
HECK THE PRINT SERVER CONNECTIONS
•
Make sure the internal print server is attached securely to the printer system board.
•
Make sure you are using the correct (optional) cable and that it is securely connected.
M
AKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information about installing software for network printing, click Additional on the Software and
Documentation CD, and then select the Networking Guide link under Publications on this CD.

USB/parallel interface card

Check the USB/parallel interface card connections:
• Make sure the USB/parallel interface card is securely connected to the printer system board.
•
Make sure you are using the correct cable and that it is securely connected.

Solving paper feed problems

Paper frequently jams
These are possible solutions. Try one or more of the following:
C
HECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
M
AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
176