Chapter 9
Troubleshooting and Maintenance
Step 1
Step 2
Step 3
Step 4
Creating a New Configuration File
Step 1
Step 2
Step 3
Step 4
Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager
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To start a service, follow these steps:
Procedure
From Cisco Unified CallManager Administration, choose Application >
Cisco Unified CallManager Serviceability.
Choose Tools > Control Center.
From the Servers column, choose the primary Cisco Unified CallManager server.
The page displays the service names for the server that you chose, the status of
the services, and a service control panel to stop or start a service.
If a service has stopped, click the Start button.
The Service Status symbol changes from a square to an arrow.
If you continue to have problems with a particular phone that other suggestions in
this chapter do not resolve, the configuration file may be corrupted. To create a
new configuration file, follow these steps:
Procedure
From Cisco Unified CallManager, choose Device > Phone > Find to locate the
phone experiencing problems.
Choose Delete to remove the phone from the Cisco Unified CallManager
database.
Add the phone back to the Cisco Unified CallManager database. See the
Phones to the Cisco Unified CallManager Database" section on page 2-11
details.
Power cycle the phone.
Resolving Startup Problems
"Adding
for
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