Cisco Unified Callmanager And Tftp Services Are Not Running; Creating A New Configuration File - Cisco 7906G Administration Manual

Unified ip phone cisco unified callmanager 5.1 (sip)
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Resolving Startup Problems

Cisco Unified CallManager and TFTP Services Are Not Running

Step 1
Step 2
Step 3
Step 4

Creating a New Configuration File

Step 1
Step 2
Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager 5.1
9-6
If the Cisco Unified CallManager or TFTP services are not running, phones may
not be able to start up properly. However, in such a situation, it is likely that you
are experiencing a system-wide failure and that other phones and devices are
unable to start up properly.
If the Cisco Unified CallManager service is not running, all devices on the
network that rely on it to make phone calls will be affected. If the TFTP service
is not running, many devices will not be able to start up successfully.
To start a service, follow these steps:
Procedure
From Cisco Unified CallManager Administration, choose Application >
Cisco CallManager Serviceability.
Choose Tools > Control Center.
From the Servers column, choose the primary Cisco Unified CallManager server.
The page displays the service names for the server that you chose, the status of
the services, and a service control panel to stop or start a service.
If a service has stopped, click the Start button.
The Service Status symbol changes from a square to an arrow.
If you continue to have problems with a particular phone that other suggestions in
this chapter do not resolve, the configuration file may be corrupted. To create a
new configuration file, follow these steps:
Procedure
From Cisco Unified CallManager, choose Device > Phone > Find to locate the
phone experiencing problems.
Choose Delete to remove the phone from the Cisco Unified CallManager
database.
Chapter 9
Troubleshooting and Maintenance
OL-11515-01

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