Cisco 7906G Administration Manual page 158

Chapter 7
Status Menu
Table 7-4 Status Messages on the Cisco Unified IP Phones 7906G and 7911G (continued)
Message
Load Server is invalid Indicates an invalid TFTP
No default router
No DNS server IP
No CTL installed
Programming Error
Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager
7-14
Viewing Security Information, Model Information, Status, and Statistics on the Cisco Unified IP Phone
Description
server IP address or name in
the Load Server option.
DHCP or static configuration
did not specify a default
router.
A name was specified but
DHCP or static IP
configuration did not specify a
DNS server address.
A CTL file is not installed in
the phone.
The phone failed during
programming.
Possible Explanation and Action
The Load Server setting is not valid. The Load
Server specifies a TFTP server IP address or
name from which the phone firmware can be
retrieved for upgrades on the phones.
Check the Load Server entry (from
Cisco Unified CallManager Administration
choose Device > Phone).
If the phone has a static IP address, verify
•
that the default router has been
configured. See the
Configuration Menu" section on page 4-7
section for details.
If you are using DHCP, the DHCP server
•
has not provided a default router. Check
the DHCP server configuration.
• If the phone has a static IP address, verify
that the DNS server has been configured.
See the "Network Configuration Menu"
section on page 4-7
• If you are using DHCP, the DHCP server
has not provided a DNS server. Check the
DHCP server configuration.
Occurs if security is not configured or, if
security is configured, because the CTL file
does not exist on the TFTP server.
For more information, refer to
Cisco Unified CallManager Security Guide.
Attempt to resolve this error by power cycling
the phone. If the problem persists, contact
Cisco technical support for additional
assistance.
"Network
section for details.
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