Data Is Cropped From Edges; Display Quality Appears To Drift From Good To Bad, Bad To Good; The Display Has Suddenly Froze; Colors In The Display Are Inaccurate - Christie CP2000-ZX Setup Manual

Section 5: Troubleshooting

5.6.7 Data is Cropped from Edges

To display the missing material, reduce image size to fill the display area available in the projector, then stretch
vertically to fill the screen from top to bottom. Add the anamorphic lens to regain the image width.

5.6.8 Display Quality Appears to Drift from Good to Bad, Bad to Good

1. The source input signal may be of low quality.
2. The H or V frequency of the input may have changed at the source end.

5.6.9 The Display has Suddenly Froze

If the screen blacks out inexplicably, it is possible that excessive voltage noise on the AC or ground input has
interrupted the projector's ability to lock on to a signal. Power down the projector and then power back up
again.

5.6.10 Colors in the Display are Inaccurate

The color, tint, color space and/or color temperature settings may require adjustment at your input source, or on
the web user interface Channel > Page 2 setup menu. Ensure the correct PCF, TCGD and/or Color Space file
for the source is used.

5.6.11 The Display is Not Rectangular

1. Check leveling of the projector. Ensure the lens surface and screen are parallel to one another.
2. Is the vertical offset correct? Adjust as necessary using the vertical offset knob.
3. Is the anamorphic lens straight? Rotate to orient aperture correctly.

5.6.12 The Display is "Noisy"

1. Display adjustment at your input source may be required. Adjust pixel tracking, phase and filter. Noise is
particularly common on YPbPr signals from a DVD player.
2. The video input may not be terminated. Ensure the video input is terminated (75 S). If it is the last
connection in a loop-through chain, the video input should be terminated at the last source input only.
3. The input signal and/or signal cables carrying the input signal may be of poor quality.
4. If the distance between the input source device and the projector is greater than 25 feet, signal amplifica-
tion/conditioning may be required.
5. If the source is a VCR or off-air broadcast, detail may be set too high.

5.6.13 There are Random Streaks on the Bottom of the Image

1. If a 24Hz or 25Hz HD-SDI signal, or a 50 Hz SDI digital PAL signal is used, ensure non-cinema
processing is selected. This can be implemented via the Channel: Page 1 menu of the web user interface
by disabling the Cinema checkbox. NOTE: This is password-protected.
5-6 CP2000-ZX Setup Guide
020-100098-04 Rev. 1 (06-2009)