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User Manual
CALIFORNIA INSTRUMENTS CORPORATION warrants each instrument manufactured by them to be free from
defects in material and workmanship for a period of one year from the date of shipment to the original purchaser.
Excepted from this warranty are fuses and batteries that carry the warranty of their original manufacturer where
applicable. CALIFORNIA INSTRUMENTS will service, replace, or adjust any defective part or parts, free of
charge, when the instrument is returned freight prepaid, and when examination reveals that the fault has not
occurred because of misuse, abnormal conditions of operation, user modification, or attempted user repair.
Equipment repaired beyond the effective date of warranty or when abnormal usage has occurred will be charged
at applicable rates. CALIFORNIA INSTRUMENTS will submit an estimate for such charges before commencing
repair, if so requested.
Any misuse or abuse of, as well as any modifications or changes made to any California Instruments product will
automatically void the factory warranty. Removing non-normal use related covers or any sealed covers or lids
also automatically voids factory warranty unless express written or email authorization is obtained from the
customer service department in advance. The customer service department can be reached via email at
support@calinst.com.
If a fault develops, notify CALIFORNIA INSTRUMENTS at
full details of the difficulty, including the model number and serial number. On receipt of this information, service
information or a Return Material Authorization (RMA) number will be given. Add the RMA number furnished to the
shipping label. Pack the instrument carefully to prevent transportation damage, affix label to shipping container,
and ship freight prepaid to the factory. CALIFORNIA INSTRUMENTS shall not be responsible for repair of
damage due to improper handling or packing. Instruments returned without RMA No. or freight collect may be
refused at California Instruments discretion. Instruments repaired under Warranty will be returned either via
prepaid surface freight or low cost airfreight at California Instruments discretion. Instruments repaired outside the
Warranty period will be returned freight collect, Ex Works CALIFORNIA INSTRUMENTS 9689 Towne Centre
Drive, San Diego, CA 92121-1964. If requested, an estimate of repair charges will be made before work begins
on repairs not covered by the Warranty.
The instrument should be tested when it is received. If it fails to operate properly, or is damaged in any way, a
claim should be filed immediately with the carrier. The claim agent should obtain a full report of the damage, and
a copy of this report should be forwarded to us by fax or email (Fax: 858 677 0940, Email: support@calinst.com).
CALIFORNIA INSTRUMENTS will prepare an estimate of repair cost and repair the instrument when authorized
by the claim agent. Please include model number and serial number when referring to the instrument.
To order spare parts, user manuals, or determine the correct replacement part for your California Instruments
products, please contact the Customer Service department by phone at + 1 858 677 9040, press 2 or by email
support@calinst.com.
California Instruments
WARRANTY INFORMATION
VOIDED WARRANTY
SERVICE PROCEDURE
support@calinst.com
DAMAGE IN TRANSIT
SPARE PARTS
2253i / 2253iX
or its local representative, giving
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