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Siemens A31003-D3000-M100-01-76A9 Administrator User Manual

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OpenScape Desk Phone IP, Phone Administration
P31003D3000M1000176A9
02-2013
Siemens Enterprise Communications GmbH & Co. KG.
2013
Documentation
OpenScape Desk Phone IP
Phone Administration
Administrator Documentation
A31003-D3000-M100-01-76A9
Siemens Enterprise Communications
www.siemens-enterprise.com

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   Summary of Contents for Siemens A31003-D3000-M100-01-76A9

  • Page 1

    OpenScape Desk Phone IP, Phone Administration P31003D3000M1000176A9 02-2013 Siemens Enterprise Communications GmbH & Co. KG. 2013 Documentation OpenScape Desk Phone IP Phone Administration Administrator Documentation A31003-D3000-M100-01-76A9 Siemens Enterprise Communications www.siemens-enterprise.com...

  • Page 2

     Copyright © Siemens Enterprise Communications GmbH & Co. KG 02-2013 Hofmannstr. 51, D-80200 München Siemens Enterprise Communications GmbH & Co. KG  is a Trademark Licensee of Siemens AG Reference No.: A31003-D3000-M100-01-76A9 The information provided in this document contains...

  • Page 3: Table Of Contents

    3.2.3 LLDP-MED Operation............. . 47 A31003-D3000-M100-01-76A9, 02-2013...

  • Page 4

    3.5.8 SIP Session Timer ..............92 A31003-D3000-M100-01-76A9, 02-2013...

  • Page 5

    3.8.25 Resume Callbacks ............. . 139 A31003-D3000-M100-01-76A9, 02-2013...

  • Page 6

    3.20 Factory Reset ..............192 A31003-D3000-M100-01-76A9, 02-2013...

  • Page 7

    5.3.1 Introduction ..............235 A31003-D3000-M100-01-76A9, 02-2013...

  • Page 8

    Index ................. 246 A31003-D3000-M100-01-76A9, 02-2013...

  • Page 9: Overview

    If Power over Ethernet (PoE) is not available: For safety reasons the phone should be operated using the supplied plug-in power unit. Use only original accessories from Siemens Enterprise Communications GmbH & Co. KG! Using other accessories may be dangerous, and will invalidate the warranty, extended manufacturer’s liability and the CE mark.

  • Page 10: Maintenance Notes

    OpenScape Desk Phone step by step, wherever expedient. For the users, a separate manual is provided. You can find further information on the official Siemens Enterprise Communications website (http://www.siemens-enterprise.com) and on the Siemens Enterprise Wiki (http://wiki.siemens-enterprise.com).

  • Page 11: Openscape Desk Phone Ip 35g

    Overview The OpenScape Desk Phone Family 1.5.1 OpenScape Desk Phone IP 35G A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 12

    Inbound calls are visually signaled via the Alert Bar. Waiting Voice Mail messages and Missed Calls are also signaled via the alert bar LED if the MWI LED and Missed call LED features are configured accordingly. Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 13: Administration Interfaces

    Direct access to the phone is required. INFO: As long as the IP connection is not properly configured, you have to use this method to set up the phone. Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 14: Startup

    • A DHCP (Dynamic Host Configuration Protocol) server (recommended). • DLS (OpenScape Deployment Service) for advanced configuration and software deployment (recommended). For additional information see the Wiki page http://wiki.siemens-enterprise.com/ wiki/IEEE_802.1x Related Topics 2.2 Assembling and Installing the Phone Related Topics 2.2.1 Shipment...

  • Page 15: Connectors At The Bottom Side

    Next, insert the plug on the short end of the handset cable into the jack on the handset. 2) Emergency Number Sticker A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 16: How To Connect The Phone

    INFO: Alternatively, the DLS (OpenScape Deployment Service) administration tool can be used. Its Plug & Play functionality allows to provide the phone with configuration data by assigning A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 17: How To Access The Web Interface (wbm)

    How to Manually Configure the Phone´s IP Address. 2) Open your web browser (MS Internet Explorer or Mozilla Firefox) and enter the appropriate IP address or URL. Example: https://192.168.1.15 or https://myphone.phones A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 18: How To Set The Terminal Number

    Plug&Play facility of the DLS is used. For further information about this setting, please refer to Terminal Identity. With the WBM, the terminal number is configured as follows: A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 19: Basic Network Configuration

    To prevent address conflicts, the phone will send ARP requests in 5 second intervals. Additionally, it will send discovery messages periodically to obtain a new DHCP lease. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 20: Date And Time / Sntp

    The IP Address or hostname of the SIP server can be provided by DHCP. The option’s name and code are as follows: • option #120 "SIP Servers DHCP Option" For manual configuration of the SIP server address see SIP Addresses. Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 21: Extended Network Configuration

    - see How to Use a Vendor Class, • the use of DHCP option 43 - see How to Use Option #43 "Vendor Specific". Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 22: How To Use A Vendor Class

    1 "Optipoint element 001" STRING 0 vendor=OptiIpPhone comment="Tag 001 for Optipoint" The value "Siemens" for optiPoint Element 1 can then be re- assigned using the DHCP console. This error was corrected in Windows 2003 Server SP2.

  • Page 23

    4) Enter "OptiIpPhone" as Display name and give a description of this class. Provide the class name proper by setting the cursor underneath ASCII and typing "OptiIpPhone". The binary value is displayed simultaneously. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 24

    Windows 2003 Server has been applied, the option type dialog will be skipped for the first option.) • Name: Free text, e. g. "OptiIpPhone element 01". • Data type: "String". A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 25

    Description: Free text, e. g. "tag 1 for OptiIpPhone class". Click OK to return to the previous window. 10) The newly created option is displayed now. Enter "Siemens" in the Value field. 11) If the VLAN is to be provided by DHCP: Repeat step 7 and 8, and then specify the option type as follows.

  • Page 26

    Name: Free text, e. g. "OptiIpPhone element 03". • Data type: "String". • Code: "3" • Description: Free text, e. g. "tag 3 for OptiIpPhone class". Click OK to return to the previous window. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 27

    DLS address is "sdlp://192.168.3.30:18443". Click OK. 15) To define a scope, select the DHCP server in question, and then Scope, and right-click Scope Options. Select Configure Options... in the context menu. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 28

    Information from the Standard vendor is trans- mitted to all clients, whereas information from the OptiIpPhone vendor is transmitted only to the clients (workpoints) in this vendor class. Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 29: Setup Using A Dhcp Server On Unix/linux

    (for in-stance, 07), and the value (for instance, 53:69:65:6D:65:6E:73). The options can be written in separate lines; the last option must be followed by a ’;’ instead of a ’:’. # Tag/Option #1: Vendor must be "Siemens" i e m e n s 01:07:53:69:65:6D:65:6E:73:...

  • Page 30

    2) Select the DHCP server and the scope. Choose Configure Options in the context menu using the right mouse button. 3) Enter tag 1, that is the vendor tag. The value has to be "Siemens". A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 31

    INFO: For ensuring proper functionality, the port number should not be followed by any character. In the example, the DLS address is "sdlp://192.168.3.30:18443". Note that the screenshot also shows the VLAN ID described in step 4. Click OK. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 32: How To Register At Openscape Voice

    (see 2.3.1 How to Access the Web Interface (WBM); if the web interface is not accessible, please refer to 3.5.6 SIP Registration) for configu- ration via the local menu. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 33

    5) In the User ID and Password fields, enter the user name/password combi- nation for the phone. This setting depends on the configuration of the OpenScape Voice server. Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 34: Startup Procedure

    Startup Startup Procedure 2.4 Startup Procedure The following flowchart shows the startup process for OpenScape phones: Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 35: Cloud Deployment (v3 R1)

    Phone is not running • Phone is set to factory default values • The phone has a LAN connection The address for the SEN Redirect server is hardcoded as "cloud-setup.com" A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 36

    The phone gets the pin from the The user has the option to cancel the process (see chapter 2, “Aborting user Cloud Deployment process by User”. Phone displays the Progress prompt A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 37

    The hash of the pin is provided as an Inventory item to the Deployment server Phone contacts the Deployment server using DLS-WPI Deployment server configures the phone and the phone saves the changes Deployment server terminates the DLS-WPI session A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 38: Aborting Cloud Deployment Process By User

    2.5.4 Deployment errors During deployment the display will always show deployment specific information. A persistent warning popup displays the information that will be shown in an idle screen error after deployment failed. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 39

    Unable to get the address for the Deployment server. DNS lookup failed. Unable to establish contact with Deployment server – no reply. Unable to establish contact with Deployment server – refused. Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 40: Administration

    # key once or repeatedly, depending on the desired character. The # key cycles through the input modes as follows: (Abc) > (abc) > (123) > (HEX) > (ABC) > back to start. Usable characters are 0-9 A-Z a-z .*#,?!’+-()@/:_ A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 41

    Use the navigation keys to navigate and execute adminis- trative actions in the Administration menu. 6) Save and exit the menu. When you are done, select Save & exit and press the OK key. Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 42: Lan Settings

    PC port mode / PC port status: Controls the PC port. Value range: "disabled", "enabled", "mirror". Default: "disabled" • PC port autoMDIX: Switches between MDI and MDI-X automatically. Value range: "On", "Off" Default: "Off" A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 43: Vlan

    INFO: The implementation of a voice network based on VLANs requires the network infrastructure (the switch fabric) to support VLANs. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 44: Automatic Vlan Discovery Using Lldp-med

    TLV (Type-Length-Value) element containing the VLAN ID. If no appropriate TLV is received, DHCP will be used for VLAN discovery. Administration via WBM Network > General IP configuration A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 45: Automatic Vlan Discovery Using Dhcp

    VLAN discovery by DHCP fails to discover its VLAN, it will proceed to configure itself from the DHCP within the non-tagged LAN. Under these circum- stances, network routing may probably not be correct. Administration via WBM Network > General IP configuration A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 46: Manual Configuration Of A Vlan Id

    In DHCP mode it will behave as though the DHCP server cannot be found, in fixed IP mode no server connec- tions will be possible. Administration via WBM Network > General IP configuration A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 47: Lldp-med Operation

    40, 60, 80, 100, 110, 120, 140, 180, 240, 320, 400. An example for LLDP-MED operation on OpenScape Desk Phones can be found in An LLDP-Med Example. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 48: Ip Network Parameters

    5 is used for voice (RTP- streams) by default. 3 is used for signaling by default. Three Bits Used for CoS (User Priority) PREAM. TAG 4 DATA Bytes A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 49: Layer 3 / Diffserv

    |--- Layer 2 signalling |--- Layer 2 default Related Topics 3.3.1.2 Layer 3 / Diffserv Diffserv assigns a class of service to an IP packet by adding an entry in the IP header. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 50

    Layer 3 signalling: Sets the CoS (Class of Service) value for signaling. Value range: "BE", "AF11", "AF12", "AF13", "AF21", "AF22", "AF23", "AF31", "AF32", "AF33", "AF41", "AF42", "AF43", "EF", "CS7", "CS3", "CS4", "CS5", 0, 1, 2 ... through 63. Default: "AF31" A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 51: Protocol Mode Ipv4/ipv6

    An IPv6 address consists of 8 hexadecimal number blocks, separated by ":". Example: 2001:0db8:85a3:08d3:1319:8a2e:0370:7347 or, if not all blocks are used: 2000:1::3 Administration via WBM Network > General IP configuration A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 52: Use Dhcp

    Default Route (Routers option 3) • IP Routing/Route 1 & 2 (Static Routes option 33, Classless static route option 121, Private/Classless Static Route (Microsoft) option 249) • SNTP IP Address (NTP Server option 42) A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 53

    Set DHCP Enabled to selected. Afterwards, click Submit. Administration via Local Phone - IPv4 --- Admin |--- Network |--- IPv4 configuration or/and Administration via WBM - IPv6 Network > General IP configuration A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 54: Ip Address - Manual Configuration

    Hexadecimal format. Example: 0x11.0x22.0x33.0x44 (prefix 0x must be used with every address block) • By default, IP configuration by DHCP and LLDP-MED is enabled. For manual IP configuration, please proceed as follows: Administration via WBM A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 55

    Administration IP Network Parameters Step by Step 1) Navigate to Network > General IP Configuration. Set DHCP Enabled, DHCPv6 Enabled and LLDP-MED Enabled to "not selected". Afterwards, click Submit. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 56

    3) After the phone’s network service has restarted, the other IP parameters can be configured. Administration via Local Phone --- Admin |--- Network General IP configuration |--- Use LLDP-MED |--- Use DHCP |--- Use DHCPv6 A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 57: Default Route/gateway

    Administration via WBM - IPv4 Configuration Network > IPv4 configuration Enter the Default route, i.e. the IP address of the router that links your IP network to other networks. Afterwards, click Submit. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 58: Specific Ip Routing

    To have constant access to network subscribers of other domains, you can enter a total of two more network destinations, in addition to the default route/gateway. This is useful if the LAN has more than one router. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 59

    |--- Route 1 mask |--- Route 2 IP |--- Route 2 gateway |--- Route 2 mask IPv6 Route Configuration Data required • Route 1/2 destination: IPv6 address of the selected route. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 60: Dns

    IP addresses. For some features and functions of the OpenScape Desk phone, it is necessary to configure the DNS domain the phone belongs to, as well as the name servers needed for DNS resolving. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 61: Dns Domain Name

    Data required • Primary DNS: IP address of the primary DNS server. • Secondary DNS: IP address of the secondary DNS server. Administration via WBM Network > General IP configuration A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 62: Terminal Hostname

    DNS name construction parameter under the WBM path Administration > System > System Identity > DNS name construction. The following options are available: • None. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 63: Configuration & Update Service (dls)

    The Security mode determines the security level for the communication between the phone and the DLS. Mutual authentication establishes a higher security level of the connection by mutually exchanging credentials between the DLS and the A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 64

    Security status: Shows whether the communication between the phone and the DLS is secure. Value range: "Default", "Secure", "Secure PIN" This parameter is read-only. • Security PIN: Used for enhanced security. Administration via WBM Network > Update Service (DLS) A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 65: Snmp

    (e.g. a standard Network Management System) to highlight important telephony related problems. Traps specific to OpenScape Desk Phones Currently, the following traps are defined: TraceEventFatal: sent if severe trace events occur; aimed at expert users. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 66

    QCU community: QCU community string. Default: "QOSCD". • QoS to generic destination: Enables or disables the sending of QoS traps to a generic destination. Value range: "Yes", "No" Default: "No" A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 67

    |--- Trap destination |--- Trap destination port |--- Trap community |--- Diag sending enabled |--- Diag destination |--- Diag destination port |--- Diag community |--- QoS traps to QCU |--- QCU address A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 68: Security

    (CA), which must be stored on the phone first. For delivering the root certificate, a DLS (OpenScape Deployment Service) server is required. The SRTP type sets the key exchange method for SRTP. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 69: Mikey Configuration

    The SRTP type sets the key exchange method (negotiation method) for secure calls via SRTP. The following encryption key exchange methods are available: • MIKEY • SDES (see SDES Configuration) A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 70: Sdes Configuration

    System > Security > System (see Security - General Configuration). When SDES is disabled, MIKEY will be used. The SDP negotiation parameter specifies whether the use of SRTP will be forced by the phone. The following choices are available: A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 71: Access Control

    As a prerequisite, the root user needs to create a user and to define a password via Serial Access, so that access can be granted when the Password required prompt is issued. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 72: Security Log

    ”50%”, ”55%”, ”60%”, ”65%”, ”70%”, ”80%”, ”90%”. Last archived shows the date when the security log was last archived to the DLS. Administration via WBM System > Security > Logging Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 73: Security-related Faults

    Value range: 0 to 99 Suspended for (mins) defines how long a password will be suspended after the number of failed retries has exceeded. Value range: 0 to 99 A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 74: Admin Policy

    Administration via WBM Security and Policies > Password > Admin Policy Related Topics 3.4.5.3 User Policy Expiry date shows the date and time when the user password will expire. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 75: Character Set

    Min char difference specifies the minimum number of characters by which a new password must differ from the previous password. Value range: 0 to 24 A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 76: Change Admin And User Password

    Security and Policies > Password > Change User password Administration via Local Phone --- Admin |--- Security & policies |--- Password |--- Change Admin password |--- Current password |--- New password |--- Confirm password |--- Change User password A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 77: Certificate Policy

    Secure file transfer sets the authentication level for the HTTPS server to be used (see Common FTP/HTTPS Settings). A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 78: System Settings

    Terminal number. Data required • Terminal number: Number to be registered at the SIP registrar. • Terminal name: Name to be registered at the SIP registrar. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 79: Display Identity

    Terminal number. Administration via WBM System > System Identity Administration via Local Phone --- Admin |--- System |--- Identity |--- Display identity |--- Enable ID A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 80: Emergency And Voice Mail

    (Canonical Dialing Configuration). If a mailbox located at a remote server shall be used, its Voice mail number must be entered. Administration via WBM System > Features > Configuration A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 81: Call Logging

    FACs all map to numbers associated with one contact then they are grouped together. Administration via WBM Local functions > Call logging Related Topics 3.5.3.1 Logging of Missed Calls Answered Elsewhere (via User menu) This feature allows the user to A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 82: Date And Time

    DST is toggled manually or automatically. For manual toggling, disable Auto time change and enable or disable Daylight saving; the change will be in effect immediately. For automatic toggling, enable Auto time change; A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 83: Sntp Is Available, But No Automatic Configuration By Dhcp Server

    (Portugal, United Kingdom)", "Europe (Finland)", "Europe (Rest)", "Mexico", "United States", "New Zealand", "New Zealand (Chatham)". Default setting for US is United States. After a factory reset, the system will be reset to this value. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 84: No Sntp Server Available

    Local date (day, month, year): Local date. • Allow daylight saving: Defines whether there is daylight is set. • Difference (minutes): Timezone offset in minutes. Administration via WBM (User pages >) Date and time A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 85: Sip Addresses And Ports

    SIP server address: IP address or host name of the SIP proxy server. • SIP registrar address: IP address or host name of the registration server. • SIP gateway address: IP address or host name of the SIP gateway. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 86: Sip Ports

    SIP gateway are defined (for further information see SIP Addresses), as well as the SIP port used by the phone (SIP local). Data required • SIP server: Port of the SIP proxy server. Default: 5060. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 87

    Administration via WBM Network > Port configuration Administration via Local Phone --- Admin |--- Network |--- Port Configuration |--- SIP server |--- SIP registrar |--- SIP gateway |--- SIP local Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 88: Sip Registration

    Registration timer (seconds): Expiry time of the registration in seconds. Default value: 3600. • Server type: Type of server the phone will register to. Value range: "Other", "OS Voice", "HiQ8000", "Genesys" Default value: "OS Voice" A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 89

    System > Registration Administration via Local Phone --- Admin |--- System |--- Registration |--- SIP Session |--- Registration timer |--- Server type |--- Realm |--- User ID |--- Password Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 90: Sip Communication

    Default OBP domain: Alternative value for the domain that is given in the outbound request. Administration via WBM System > SIP interface Administration via Local Phone --- Admin |--- System |--- SIP Interface |--- Outbound proxy |--- Default OBP domain Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 91: Sip Transport Protocol

    "Single IP", ANAT support is disabled. INFO: If SRTP is enabled, ANAT interworking is only possible if SDES is configured as the key exchange protocol for SRTP (see Security - General Configuration). A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 92: Sip Session Timer

    This feature is sufficiently backward compatible such that only one end of a call needs to implement the SIP extension for it to work. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 93

    Session timer enabled: Activates or deactivates the session timer mechanism. Value range: "Yes", "No" Default value: "No" • Session duration (seconds): Sets the expiration time for a SIP session. Default: 3600 Administration via WBM System > Registration A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 94: Resilience And Survivability

    A survivability proxy acts as a relay between the phone and the primary SIP server. Thus, the address of the survivability proxy is specified as gateway or SIP server at the phone (see SIP Registration). When the TLS connection A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 95: Connectivity Check

    If no other primary SIP server is found via DNS SRV, the phone will switch over to a backup server for making receiving calls. For configuring the backup server, please refer to Backup SIP Server. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 96: Response Timer

    The data is given in milliseconds. The default value is 32 000; for OpenScape Voice, the recommended setting is 3.7 seconds (3700 ms). Administration via WBM System > SIP interface A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 97: Non-invite Transaction Timer

    Voice, the recommended setting is 6 seconds (6000 ms). Administration via WBM System > SIP interface Administration via Local Phone --- Admin |--- System |--- SIP Interface |--- NonCall transactions (ms) Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 98: Maximum Registration Backoff Timer

    The Backup transport option displays the current transport protocol used to carry SIP messages to the Backup proxy server. The Backup OBP flag indicates whether or not the Backup proxy server is used as an outbound proxy. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 99

    Value range: "Yes", "No" Default: "No" • Network > Port Configuration > Backup proxy: Port of the backup proxy server. Default: 5060 Administration via WBM System > Registration A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 100: Feature Access

    • 3rd Call Leg (consultation from a second call; see User Manual) • Callback Busy (see Callback and Callback URIs) • Callback on No Reply (see Callback and Callback URIs) A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 101

    Web-Based Management (see Web-based Management (WBM)) • Feature Toggle (see Hunt Group: Send Busy Status Using Feature Toggle) • Phone Lock (see User Manual) Administration via WBM System > Features > Feature access A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 102

    |--- Refuse call |--- Repertory dial key --- Admin |--- System |--- Features |--- Feature access |--- Call associated |--- Phone book lookups |--- DSS feature |--- BLF feature |--- Line overview A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 103: Feature Configuration

    This parameter defines whether the Refuse Call feature is available on the phone. The possible values are "Yes" or "No". The default is "No". INFO: This parameter can also be configured under System > Features > Feature access (see Feature Access). A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 104

    Administration Feature Configuration Administration via WBM System > Features > Configuration Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- General |--- Allow refuse Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 105: Hot/warm Phone

    With the setting No action, hot phone or warm phone functionality is disabled. Administration via WBM System > Features > Configuration A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 106: Initial Digit Timer

    The Initial digit timer (seconds) parameter defines the duration of this time span. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 107

    Feature Configuration Administration via WBM System > Features > Configuration Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- General |--- Initial digit timer Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 108: Group Pickup

    The volumes can be set in the local User menu, under Audio > Volumes. The following table shows the group pickup alert behavior for each possible scenario: A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 109

    Pick up key. The Pickup call? prompt is then shown on the display, and the user can either lift the handset or press the Speaker key or the Headset key to accept the call. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 110

    System > Features > Configuration Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- Audio |--- Pickup tone |--- Pickup as ringer |--- Pickup visual |--- BLF alerting A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 111: Call Transfer

    A goes on-hook, B gets connected to C. If disabled, C will be released when A hangs up, and A has the possibility to reconnect to B. By default, the feature is disabled. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 112

    Feature Configuration Administration via WBM System > Features > Configuration Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- General |--- Transfer on hangup Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 113: Callback Uris

    System > Features > Addressing Administration via Local Phone --- Admin |--- System |--- Features |--- Addressing |--- Callback: FAC |--- Callback: Cancel all Related Topics 3.7.6.1 Call Completion Used with Asterisk only A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 114: Message Waiting Address

    With OpenScape Voice, this setting is not typically necessary for enabling MWI functionality. Administration via WBM System > Features > Addressing A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 115: Indicate Messages

    Old urgent items: Determines whether old urgent items are indicated. Value range: "Show", "Hide" • Alternative label: Label for old urgent items. Administration via WBM Local functions > Messages settings A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 116: System-based Conference

    For instance, enter "123", not "123@<SIP SERVER ADDRESS>". A full address in this place might cause a conflict when OpenScape Voice uses multiple nodes. Administration via WBM System > Features > Addressing Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 117: Server Based Features

    It is recommended to set Server features when setting up the phone, and avoid further changes, as possible. INFO: To enable server based features, uaCSTA must be allowed (see uaCSTA Interface). A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 118

    Administration Feature Configuration Administration via WBM System > Features > Configuration Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- General |--- Server features Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 119: Uacsta Interface

    If Allow uaCSTA is enabled, applications which support the uaCSTA standard will have access to the OpenScape Desk Phone. The default is "Yes". Administration via WBM System > Features > Configuration A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 120: Local Menu Timeout

    Thus, if the user/admin re-enters the menu, he/she is directed to exactly that submenu, or parameter, which he/she had been editing before. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 121

    Feature Configuration Administration via WBM System > Features > Configuration Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- General |--- Not used timeout Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 122: Call Recording

    "Repeated": An audible indication is given when recording commences or resumes, and repeated periodically during the recording. With the Recorder address/Recorder number parameter, the SIP address of the call recorder is specified. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 123

    System > Features > Configuration Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- Call recording |--- Recorder number |--- Recording mode |--- Audible notification Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 124: Free Programmable Keys

    3.8.1 How to Configure Free Programmable Keys (FPKs) Prerequisites • Free Programmable Keys (FPKs) can be configured via the WBM or on the local phone. The different methods are described below. Configuring FPKs via WBM A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 125

    FPK program timer via System > Features > Configuration > (General >) FPK program timer - see 3.8.2 How to Enable "Long Press" for Free Programmable Keys. Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 126: How To Enable "long Press" For Free Programmable Keys

    On your phone, you can now activate the programming mode of a specific programmable key by a long key press on the related key. Example: Administration via WBM System > Features > Configuration A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 127: Clear (no Feature Assigned)

    |--- Configuration |--- General |--- FPK prog. timer Related Topics 3.8.3 Clear (no feature assigned) The Clear (no feature assigned) function is used as the default placeholder for unallocated program keys. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 128: Selected Dialing

    Program keys can be configured via the WBM or on the local phone. For details regarding the different ways to configure program keys, please refer to How to Configure Free Programmable Keys (FPKs). Administration via WBM A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 129: Call Forwarding

    Administration via WBM System > Features > Program keys > Forwarding The Forwarding type parameter determines the forwarding behavior. • If All calls is selected, any incoming call will be forwarded. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 130: Ringer Off

    For details regarding the different ways to configure program keys, please refer to How to Configure Free Programmable Keys (FPKs). Related Topics 3.8.7 Ringer Off Turns off the ring tone. Incoming calls are indicated via LEDs and display only. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 131: Hold

    For details regarding the different ways to configure program keys, please refer to How to Configure Free Programmable Keys (FPKs). Administration via WBM System > Features > Program keys > Alternate Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 132: Blind Call Transfer

    On key press, an incoming call is deflected to the specified destination. INFO: This feature can be enabled or disabled under System > Features > Feature access (see Feature Access). The target destination is defined in the Destination parameter field. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 133: Shift Level

    Program keys can be configured via the WBM or on the local phone. For details regarding the different ways to configure program keys, please refer to How to Configure Free Programmable Keys (FPKs). A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 134: Accept Call Via Headset (openscape Desk Phones)

    How to Configure Free Programmable Keys (FPKs). Administration via WBM System > Features > Program keys > Do Not Disturb Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 135: Group Pickup

    Program keys can be configured via the WBM or on the local phone. For details regarding the different ways to configure program keys, please refer to How to Configure Free Programmable Keys (FPKs). A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 136: Hunt Group: Send Busy Status Using Feature Toggle

    The data is stored and managed by the DLS (Deployment Service). Use the Key label <key number> field to define or change the name (label) of the key. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 137: Directed Pickup

    Program keys can be configured via the WBM or on the local phone. For details regarding the different ways to configure program keys, please refer to How to Configure Free Programmable Keys (FPKs). A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 138: Cancel Callbacks

    Program keys can be configured via the WBM or on the local phone. For details regarding the different ways to configure program keys, please refer to How to Configure Free Programmable Keys (FPKs). A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 139: Resume Callbacks

    How to Configure Free Programmable Keys (FPKs). Administration via WBM System > Features > Program keys > Consultation Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 140: Call Waiting

    This feature is primarily designed for call centers. If activated, and a headset is used, the phone will automatically accept incoming calls without ringing and without the necessity to press a key. Moreover, additional signaling information from OpenScape Voice is not required. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 141: Server Feature

    Features > Feature access (see Feature Access). INFO: This function is intended primarily for operation with an Asterisk SIP server. For details, please refer to the Administration Manual for OpenScape Desk Phones on Asterisk. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 142: Send Url Request Via Http/https

    GET or POST. If GET is selected, the additional parameters (Param- eters) and the user id/password (Web server user ID/Web server password) are part of the URL. If POST is selected, these data form the body of the message. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 143

    • Symbolic name: Assigns a push request to the appropriate free program- mable key resp. fixed function key. Administration via WBM System > Features > Program keys > Send URL A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 144: Built-in Forwarding

    Free Programmable Keys (FPKs) can be configured via the WBM or on the local phone. For details, please refer to How to Configure Free Programmable Keys (FPKs). Administration via WBM System > Features > Program keys > Built-in forwarding Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 145: 2nd Alert

    The OpenScape Desk Phone IP 35G telephone comes with three programmable lit keys, preset to the following factory settings: • Forward • Call Pick Up • Do Not Disturb (DND) A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 146: Fixed Function Keys

    (System > SIP interface > Outbound proxy, see Outbound Proxy), and • set the server type to "OS Voice" (System > Registration > Server type, see SIP Registration). A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 147: Line Key Configuration

    INFO: For the configuration of line keys, the use of the DLS (Deployment Service) is recommended. For operating the DLS, please refer to the DLS user’s guide. Alternatively, the web A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 148

    Primary line: Determines whether the line is the primary line. Value range: "Yes", "No" Default: "No" • Ring on/off: Determines whether the line rings on an incoming call. Value range: "On", "Off" Default: "On" A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 149: How To Configure Line Keys For Keyset Operation

    DLS. Once a line key exists, it can also be configured via the local menu. Related Topics 3.11.2 How to Configure Line Keys for Keyset Operation Administration via WBM System > Features > Program keys A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 150

    1) Invoke the Program keys dialog and select Line in the drop down menu of the key you want to configure. Next, click the edit button. 2) In the Line dialog, set the specific parameters for the line key. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 151: Configure Keyset Operation

    If "alert ring" is selected, a 3 seconds burst of the configured ring tone is activated on an incoming call; "alert beep" selects a beep instead of a ring tone. "Standard ring tone" selects the default ringer. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 152

    If Show Focus is checked, the LED of a line key flutters when the line is in use. If it is not checked, the line key is lit steady when it is in use. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 153

    INFO: When bridging shall be used, it is highly recommended to configure the phone for a system based conference (see System- Based Conference). This enables adding more users to a system based conference that has been initiated by bridging. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 154

    Preselect timer: Sets the timeout in seconds for accepting an incoming call. Bridging enabled : When set to "Yes", the user is allowed to join a call on a shared line. For this purpose, a server based conference is established. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 155

    Administration Multiline Appearance/Keyset Administration via WBM System > Features > Keyset Operation System > Features > Configuration A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 156: Line Preview

    If the line is configured to alert only, the preview will only show the state of the call, not the identity of the calling party. If the line is configured to ring, the identity of the calling party will be revealed. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 157: Preview And Preselection

    Preview key is pressed first (LED on) and the Line key is pressed once or twice Press busy n.rel. n.rel. Bridge (confer- second. line ence) key 1x Preview LED -> off A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 158

    – if Bridging priority= Preview overrides bridging then pressing the line key displays the line status, however pressing the line key twice bridging will be invoked. Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 159: Immediate Ring

    INFO: Generally, it is advisable to restrict the user’s possibilities to modify line keys, including DSS keys. This can be achieved solely by the DLS. For further instructions, see the DLS Adminis- tration Guide A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 160

    DSS key. This feature is activated when Forwarding shown is enabled. Administration via WBM System > Features > DSS Settings Administration via Local Phone --- Admin |--- System |--- Features A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 161: Settings For A Dss Key

    Key label <key number>: Label to be displayed on the display. Default: "DSS" • Address: SIP Address of Record of the destination that is assigned to the DSS key. • Realm: SIP Realm of the DSS destination. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 162: Dialing

    If, for instance, the user enters the extension "1234", the local country code is "49", the local national code is "89", and the local enterprise number is "722", the resulting number in canonical format is "+49897221234". A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 163

    If, for instance, the exten- sions 3000-5999 are configured in OpenScape Voice, each number will start with 3, 4, or 5. Therefore, the digits to be entered are 3, 4, 5. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 164

    "+" prefix. – Leave as +: All international formatted numbers will be prefixed with "+". A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 165

    |--- National prefix digit |--- Local national code |--- Minimum local number length |--- Local enterprise node |--- PSTN access code |--- International code |--- Operator code |--- Emergency number |--- Initial digits A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 166: Canonical Dial Lookup

    E.164 call numbers for use in a PSTN. Data required • Local code 1 ... 5: Local enterprise code for the node/PBX the phone is connected to. Example: "722" for Siemens Munich. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 167: Dial Plan

    International code 1 ... 5: Sequence of "+", local country code, local area code, and local enterprise node corresponding to to one or more phone book entries. Example: "+4989722" for Siemens Munich. Administration via WBM Locality > Canonical dial lookup...

  • Page 168

    INFO: This condition is only necessary for on-hook dialing, but not for off-hook dialing. • Dial plan enabled is checked. Administration via WBM User menu > Configuration > Outgoing calls > Allow immediate dialing A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 169

    System > Features > Configuration > Dial plan enabled Administration via Local Phone --- User |--- Configuration |--- Outgoing calls |--- Immediate dialing --- Admin |--- System |--- Features |--- Configuration |--- General |--- Dial plan A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 170: Distinctive Ringing

    With the Audible parameter, the ringer can be muted. In this case, an incoming call will be indicated only visually. Special Ringers can be configured for the following call types: • Internal • External • Recall A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 171

    Once made available (by the administrator) to the user, the Special Ringers for the call types listed can be selected and configured via the User menu as shown in Special Ringers. Administration via WBM Ringer Setting > Distinctive A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 172: Special Ringers

    > Distinctive. Each call type can be mapped to a specific Ringer Sound, Pattern Melody and Pattern Sequence. Special Ringer Call Types • Internal • External • Recall • Emergency A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 173: Mobility

    If the mobile user changes some settings, the changed data is sent to the DLS server. This ensures that the user profile is updated if necessary. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 174

    • Error count remote Administration via WBM Administration via Local Phone --- Admin |--- Mobility |--- Unauthorized Logoff Trap |--- Logoff Trap Delay |--- Timer Medium Priority |--- Mobility Feature A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 175: Transferring Phone Software, Application And Media Files

    Additional log messages are issued for the following scenarios: • Update has been allowed due to override flag being set • Whole part number is not recognised • Block 4 of part number is not recognised A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 176

    "HTTPS". Administration via WBM File transfer > Defaults Administration via Local Phone --- Admin |--- File Transfer |--- Defaults |--- Download method |--- Server |--- Port |--- Account |--- Username A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 177: Phone Software

    Use default must be set to "Yes", and only the Filename must be specified. Data required (in every case) • Use default: Specifies whether the default FTP/HTTPS access settings shall be used. Value range: "Yes", "No". Default: "No". A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 178

    File transfer > Phone application Administration via Local Phone --- Admin |--- File Transfer |--- Phone app |--- Details |--- Use default |--- Download method |--- Server |--- Port |--- Account A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 179: Download/update Phone Software

    1. In the Admin menu, set the focus to Phone app. --- Admin |--- File Transfer |--- Phone app Press the > key. A context menu opens. In the context menu, select Download. The download will start immediately. Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 180: Music On Hold

    Account: Account at the server (if applicable). • Username: User name for accessing the server. • Password: Password corresponding to the user name. • FTP path: Path of the directory containing the files. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 181: Download Music On Hold

    If applicable, Music on Hold should be deployed using the DLS (OpenScape Deployment Service). Alternatively, the download can be triggered from the Web interface or from the Local phone menu. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 182: Ringer File

    The following file formats are supported: • WAV format. The recommended specifications are: – Audio format: PCM – Bitrate: 16 kB/sec – Sampling rate: 8 kHz • Quantization level: 16 bit A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 183: Ftp/https Access Data

    FTP path: Path of the directory containing the files. • HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if Download method is switched to "HTTPS". A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 184: Download Ringer File

    If applicable, ring tone files should be deployed using the DLS (OpenScape Deployment Service). Alternatively, the download can be triggered from the Web interface or from the Local phone menu. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 185: Dongle Key

    Data required (in every case) • Use default: Specifies whether the default FTP/HTTPS access settings shall be used. Value range: „Yes“, „No“ Default: „No“ • Filename: Specifies the file name of the phone software. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 186

    File transfer > Dongle key Administration via Local Phone --- Admin |--- File Transfer |--- Dongle key |--- Details |--- Use default |--- Download method |--- Server |--- Port |--- Account |--- Username A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 187: Download Dongle Key File

    |--- File Transfer |--- Dongle key Press the > key. A context menu opens. In the context menu, select Download. The download will start immediately. Related Topics 3.16 Speech Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 188: Rtp Base Port

    The Packet size, i. e. length in milliseconds, of the RTP packets for speech data, can be set to 10ms, 20ms, 30ms, 60ms or to automatic detection. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 189

    Value Range: "Choice 1", "Choice 2", "Choice 3", "Disabled", "Enabled" Default: "Disabled" Administration via WBM Speech > Codec preferences Administration via Local Phone --- Admin |--- Speech |--- Codec Preferences |--- Silence suppression |--- Packet size |--- G.711 A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 190: Audio Settings

    "123456"; it should be changed after the first login (see Change Admin and User password). The factory setting for the user password is "not set", i. e. empty. Usable characters are 0-9 A-Z a-z .*#,?!’+-()@/:_ A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 191: Troubleshooting: Lost Password

    2. In the input field, enter the special password for factory reset: "124816". 3. Confirm by pressing OK. Related Topics 3.19 Restart Phone If necessary, the phone can be restarted from the administration menu. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 192: Factory Reset

    With the Session password parameter, a password for the "admin" user is created. This password is required. It will be valid for the time span specified in the parameters described underneath. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 193: Display License Information

    Related Topics 3.23.1 Display General Phone Information General information about the status of the phone can be displayed if desired. Displayed Data • MAC address: Shows the phone’s MAC address. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 194: View Diagnostic Information

    INFO: The Diagnostic Information can also be viewed by the administrator on the local phone by selecting Diagnostic infor- mation > View. Display on the WBM A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 195: User Access To Diagnostic Information

    "Diagnostic information" link in the user menu. INFO: The Diagnostic Information can also be viewed by the user on the local phone by selecting User > Diagnostic information. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 196: Diagnostic Call

    SIP messages will be similar to the ones for the problematic destination. The SIP header "X-Siemens-Trace-ID" has been chosen, as this is a special SIP field created for this feature. Existence of the diagnostic call, start and finish of a diagnostic call can be determined via this field [1].

  • Page 197: Lan Monitoring

    Local user menu: --- User |--- Network information |--- IP address |--- WBM URL |--- DNS domain |--- LAN RX |--- LAN TX |--- PC RX |--- PC TX |--- LAN autonegotiated A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 198: Lldp-med

    "Bridge", "Telephone". • TTL: Time To Live. This parameter determines how long the TLVs are valid. When expired, the device will send a new set of TLVs. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 199

    If both sent and received values are concordant, OK is appended to the parameter. If not, an error message is displayed. --- Admin |--- Network |--- LLDP-MED operation |--- Extended Power |--- Network policy (voice) |--- LLDEP-MED cap’s A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 200: Ip Tests

    This check determines whether a recovery is necessary. When Disable reboot is checked, no reboot will take place when a memory problem has been found. However, recovery requires a reboot. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 201: Fault Trace Configuration

    Error tracing and logging can be configured separately for all components, i. e. the services and applications running on the OpenScape Desk Phone. The resulting files can be viewed in the WBM web pages over the Download links. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 202

    If an exception occurs in a process running on the phone, a message is written to this file. These messages are incorporated in the syslog file (see Download syslog file underneath). A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 203

    DEBUG: All types of messages are stored. Brief Descriptions of the Components/Services • Administration Deals with the changing and setting of parameters within the phone database, from both the User and Admin menus. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 204

    • Help Handles the help function. • Instrumentation service Used by the Husim phone tester to exchange data with the phone for remote control, testing and monitoring purposes. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 205

    Sidecar service Handles interactions between the phone and any attached sidecars. • SIP call control Contains the call model for the phone and is associated with telephony and call handling. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 206

    Provides authentication to devices attached to a LAN port, establishing a point-to-point connection or preventing access from that port if authentication fails. The service is used for certain closed wireless access points. • Security Log Service A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 207: Easy Trace Profiles

    If desired, the tracing for all services can be disabled (see Clear All Profiles (No Tracing for All Services)). The following sections describe the Easy Trace Profiles available for the phone. Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 208: Call Connection

    Please note that after changing the level for the tracing of SIP messages, the phone must be rebooted. Related Topics 3.23.10.2 Call Log Diagnostics > Easy Trace Profiles > Call log problems Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 209: Call Recording

    Administration Diagnostics 3.23.10.3 Call Recording Diagnostics > Easy Trace Profiles > Call recording Related Topics 3.23.10.4 DAS Connection Diagnostics > Easy Trace Profiles > DAS connection Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 210: Dls Data Errors

    Diagnostics > Easy Trace Profiles > DLS data errors Related Topics 3.23.10.6 802.1x Diagnostics > Easy Trace Profiles > 802.1x Related Topics 3.23.10.7 Key Input Diagnostics > Easy Trace Profiles > Key input problems Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 211: Lan Connectivity

    Administration Diagnostics 3.23.10.8 LAN Connectivity Diagnostics > Easy Trace Profiles > LAN connectivity problems Related Topics 3.23.10.9 Messaging Diagnostics > Easy Trace Profiles > Messaging application problems Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 212: Mobility

    Diagnostics > Easy Trace Profiles > Mobility problems Related Topics 3.23.10.11 Phone administration Diagnostics > Easy Trace Profiles > Phone administration problems Related Topics 3.23.10.12 Sidecar Diagnostics > Easy Trace Profiles > Sidecar problems Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 213: Sip Standard Multiline

    3.23.10.13 SIP Standard Multiline Diagnostics > Easy Trace Profiles > SIP Standard Multiline problems Related Topics 3.23.10.14 SIP Standard Single Line Diagnostics > Easy Trace Profiles > SIP Standard Singleline Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 214: Speech

    Diagnostics > Easy Trace Profiles > Speech problems Related Topics 3.23.10.16 Tone Diagnostics > Easy Trace Profiles > Tone problems Related Topics 3.23.10.17 Web Based Management Diagnostics > Easy Trace Profiles > Web based management Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 215: Clear All Profiles (no Tracing For All Services)

    Administration Diagnostics 3.23.10.18 Clear All Profiles (No Tracing for All Services) Diagnostics > Easy Trace Profiles > Clear all profiles Related Topics 3.23.11 QoS Reports Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 216: Conditions And Thresholds For Report Generation

    Non-compressing codecs / Compressing codecs: • Lost packets (per 1000 packets): When the number of lost packets exceeds this maximum value during the observation interval, a report is created. Default: 10 A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 217

    Administration via WBM Diagnostics > QoS Reports > Generation Administration via Local Phone --- Admin |--- Network |--- QoS |--- Reports |--- Generation |--- Mode |--- Report interval |--- Observe interval A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 218: View Report

    The trace type bits are defined as follows: – Bit 0: Jitter threshold was exceeded. – Bit 1: Delay threshold was exceeded. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 219

    The last number counts sequences of more than 10 lost packets. • Periods of consecutive lost packets: Number of observation intervals in which the threshold for consecutive lost packets was exceeded. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 220

    3: E.164 number of the local phone • Subscriber number: Subscriber number of the local phone. • Call ID: SIP call id. • MAC address: MAC address of the local phone. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 221: Core Dump

    Limited file size (MBs) are not available. If Delete core dump is activated, the current core dump file is deleted on Submit. By default, this is not activated. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 222: Remote Tracing - Syslog

    Remote Trace Status is set to "Enabled". Administration via Local Phone --- Admin |--- Maintenance |--- Remote trace |--- Remote trace status |--- User notification |--- Remote ip |--- Remote port A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 223: Hpt Interface (for Service Staff)

    The session data is written to a log file on the phone. It can be downloaded from the Diagnostics > Fault trace configuration menu (seeFault Trace Configuration). Administration via WBM (Disable) Maintenance > HPT interface Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 224: Mwi Led

    "AlertBar only" Default setting is "AlertBar only". After a factory reset, the system will be reset to this value. Administration via WBM System > Features > Configuration > MWI LED A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 225: Missed Call Led

    - via the Messages key LED only, via the Alert Bar LED only, via both LEDs, or No LED. The selection field offers the choice between: • "Key only" • "Key & AlertBar" • "AlertBar only" • "No LED" (default) A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 226

    Administration via WBM System > Features > Configuration > Missed call LED Administration via Local Phone --- Admin |--- System |--- Features |--- Configuration |--- General |--- Missed call LED Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 227: Impact Level Notification

    SIP header) the phone when the call is to be treated as from a lower IL. It may do this during the start of a call or anytime during a call. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 228

    The phone plays the configured Lower IL ringer when the call is from a Lower IL. The ringer has to be configured in the ringer setting table (see Distinctive Ringing). Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 229: Technical Reference

    Sender part of SNMP agent 1024 - 65535 SNMP / UDP Receiver part of SNMP agent; SNMP / UDP -receives Set/Get commands SNTP client; queries time informa- SNTP / UDP tion in unicast operation A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 230: Troubleshooting: Error Codes

    For a set of error cases, specific error codes are defined. These error codes are shown in brackets on the display, following a general error note. Example: „No Telephony possible (LP1)“. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 231

    SIP response codes is received from the server: 606, 408 or 503. For current changes or additions see OpenStage_SIP_FAQ#List_of_error_codes in the Siemens Enterprise Wiki under http://wiki.siemens-enterprise.com/wiki Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 232: Examples And Howtos

    Minimum number of digits in a local PSTN length number (e. g. 3335333 = 7 digits). Local enterprise node Prefix to access Nottingham numbers from within the Siemens network. PSTN access code Prefix to make an international call in the Operator codes 0,7800 Set of numbers to access the local opera- tors.

  • Page 233: Conversion Examples

    7802345 the phone book Internal numbers = Use external numbers 9432345 Example 2: Internal number, different node User entry 7222345 External numbers Local public form External access Not required code A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 234: An Lldp-med Example

    MAC_Phy config and note the status displayed: MAC_Phy config - Error 4) Select the MAC_Phy config submenu by pressing OK and navigate to the parameters displayed by using the navigation keys. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 235: Example Dial Plan

    0, the dial string will be sent immediately. This option is used when there are more than one rules which start with the same digits. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 236: How To Set Up And Deploy A Dial Plan

    Manual. 2) Navigate to IP Devices > IP Phone Configuration > Features > "Dialplan" tab. 3) Check dial plan, if not checked already. 4) Enter a suitable dial plan ID. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 237

    When further digits are entered during the 1 second time span, the next dial plan rule will take control. 9) Click on to create the third dial plan rule. 10) Enter the following data: A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 238

    11) The example dial plan is completed; it should look like this: 12) You can check the dial plan using the phone’s web interface; navigate to Diagnostics > Fault trace configuration > Download dial plan file. Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 239: Glossary

    The Deployment Service (DLS) is a HiPath management application for the administration of workpoints, i. e. IP Phones and IP Clients, in both HiPath- and non-HiPath networks. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 240

    Mediation components between two different network types, e. g., IP network and ISDN network. Graphical User Interface. HTTP Hypertext Transfer Protocol. A standard protocol for data transfer in IP networks. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 241

    Light Emitting Diode. Cold light illumination in different colors at low power consumption. LLDP Link Layer Discovery Protocol (IEEE Standard 802.1AB). Provides a solution for the discovery of elements on a data network and how they are connected to each other. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 242

    Ports are used in IP networks to permit several communication connections simultaneously. Different services often have different port numbers. PSTN Public Switched Telephone Network. The network of the world's public circuit- switched telephone networks. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 243

    Session Initiation Protocol. Signaling protocol for initialising and controlling sessions, used e. g. for VoIP calls. SNMP Simple Network Management Protocol. Used for monitoring, controlling, and administration of network and network devices. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 244

    Uniform Resource Locator. A special type of URI which provides means of acting upon or obtaining a representation of the resource by describing its primary access mechanism or network location. A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 245

    -graphics, hyperlinks and forms on a WAP browser. Wireless Session Protocol. The protocol is a part of the WAP specification. Its task is to establish a session between the terminal device and the WAP gateway. Related Topics A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 246: Index

    Call Transfer 111 Dongle Key (Download) 185 Call Waiting 140 Download 179 Callback 113 DSS key settings 161 Cancel Callbacks 138 DST Zone (Daylight Saving Time Zone) 83 Canonical Dial Lookup 166 A31003-D3000-M100-01-76A9, 02-2013 OpenScape Desk Phone IP, Phone Administration, Administrator Documentation...

  • Page 247

    Hunt Group 136 MIKEY (Multimedia Internet KEYing) 69 Missed Call LED 225 Mobile User 136 Identity 78 Mobility 173 IEEE_802 Wiki page of Siemens Enterprise Monitoring 197 Communications 14 Multiline / Keyset 146 Immediate Ring 159 Multiline Appearance/Keyset 146 Information 200...

  • Page 248

    OCSP 77 Registration Backoff Timer 98 OCSR failure 73 Remote Tracing - Syslog 222 Off 130 Repeat 128 Official website, Siemens Enterprise Communications Repeat Dialing 128 Repertory Dial 135 OpenScape Voice (Registration) 32 Reservation timer 153 OpenStage_SIP_FAQ#List_of_error_codes 231 Reset Factory 192...

  • Page 249

    Special Ringers 172 Web Based Management 214 Specific Routing 58 Wiki page IEEE_802.1x 14 Speech 214 Wiki page, Siemens Enterprise Communications 10 SRTP Type 70 SRTP type 68 SSH - Secure Shell Access 192 Zip Tone 140 Startup Procedure 34...

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