Siemens A31003-D3000-M100-01-76A9 Administrator User Manual page 203

A31003-D3000-M100-01-76A9, 02-2013
OpenScape Desk Phone IP, Phone Administration, Administrator Documentation
• Download old exception file
The exception file is stored permanent memory. When the file has reached its
size limit, it will be saved as old exception file, and the current exception file
is emptied for future messages. The old exception file can be viewed here.
• Download old trace file
The trace file is stored in permanent memory. When the file has reached its
size limit, it will be saved as old trace file, and the current exception file is
emptied for future messages. The old trace file can be viewed here.
• Download error file
All error messages the phone has created, according to the settings for the
individual services.
Additional log messages are issued for the following scenarios:
– Update has been allowed due to override flag being set
– Whole part number is not recognised
– Block 4 of part number is not recognised
– Downloaded software does not have a hardware level included
• Download syslog file
Messages from the phone's operating system, including error and exception
messages.
• Download old syslog file
Old messages from the phone's operating system.
• Download saved syslog file
Saved messages from the phone's operating system.
• Download Database file
Configuration parameters of the phone in SQLite format.
• Download HPT remote service log file
Log data from the HPT service.
• Download dial plan file
If a dial plan has been uploaded to the phone, it is displayed here, along with
its status (enabled/disabled) and error status. For details, please refer to Dial
Plan and Example Dial Plan.
By pressing Submit, the trace settings are submitted to the phone. With Reset,
the recent changes can be canceled.
The following trace levels can be selected:
• OFF: Default value. Only error messages are stored.
• ERROR: Error messages are stored.
• TRACE: Trace messages are stored. These contain detailed information
about the processes taking place in the phone.
• DEBUG: All types of messages are stored.
Brief Descriptions of the Components/Services
• Administration
Deals with the changing and setting of parameters within the phone database,
from both the User and Admin menus.
Administration
Diagnostics
203