Siemens A31003-D3000-M100-01-76A9 Administrator User Manual page 202

Administration
Diagnostics
202
The File size (bytes) parameter sets the maximum file size. When it is reached,
the data is saved as old file, and a new file is generated. From then on, the trace
data is written to the new file. When the maximum file size is reached again, the
data is saved as old file once more, thereby overwriting the previous old file. The
default value is 65536.
INFO: The absolute maximum file size is 3 000 000 bytes.
However, on OpenScape Desk Phones, a maximum size no
greater than 1000 000 bytes is recommended due to the amount
of available memory.
The Trace timeout (minutes) determines when to stop tracing. When the timeout
is reached, the trace settings for all components are set to OFF, but ERROR and
STATUS messages are still written to the trace file ad infinitum. When the trace
file has reached its maximum size, the data is saved, and a new file is created (for
more information, see File size (bytes) above). If the value is 0, the trace data
will be written without time limit.
If Automatic clear before start is checked, the existing trace file will be deleted
on pressing the Submit button, and a new, empty trace file will be generated. By
default, it is unchecked.
You can read the log files by clicking on the appropriate hyperlinks (the hyperlinks
work only if the file in question has been created). The following logs can be
viewed:
• Download trace file
The trace data according to the settings specified for the services.
• Download boot file
The system messages of the booting process. These messages are incorpo-
rated in the syslog file (see Download syslog file underneath).
• Download saved trace file
Normally, the trace file is saved only in the phone RAM. When the phone
restarts in a controlled manner, the trace file will be saved in permanent
memory.
• Download saved boot file
Normally, the boot file is saved only in the phone RAM. When the phone
restarts in a controlled manner, the boot file will be saved in permanent
memory. These messages are incorporated in the syslog file (see Download
syslog file underneath).
• Download upgrade trace file
The trace log created during a software upgrade.
• Download upgrade error file
The error messages created during a software upgrade. These messages are
incorporated in the syslog file (see Download syslog file underneath).
• Download exception file
If an exception occurs in a process running on the phone, a message is
written to this file. These messages are incorporated in the syslog file (see
Download syslog file underneath).
OpenScape Desk Phone IP, Phone Administration, Administrator Documentation
A31003-D3000-M100-01-76A9, 02-2013