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Siemens OpenStage 15 Administration Manual

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Documentation
Asterisk
OpenStage 15, OpenStage 20, OpenStage 40,
OpenStage 60, OpenStage 80
Administration Manual
A31003-S2000-M102-2-76A9
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open

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Table of Contents
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  Summary of Contents for Siemens OpenStage 15

  • Page 1 Documentation Asterisk OpenStage 15, OpenStage 20, OpenStage 40, OpenStage 60, OpenStage 80 Administration Manual A31003-S2000-M102-2-76A9 Communication for the open minded Siemens Enterprise Communications www.siemens.com/open...
  • Page 2 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2007 Hofmannstr. 51, D-80200 München Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Reference No.: A31003-S2000-M102-2-76A9 The information provided in this document contains merely general descriptions or characteristics of...
  • Page 3: Table Of Contents

    1.5.4 OpenStage 15 ........
  • Page 4 bkTOC.fm Content Nur für den internen Gebrauch 3.2.2.3 Manual configuration of a VLAN ID ....... . 3-11 3.2.3 LLDP-MED Operation.
  • Page 5 3.6.24 Release (OpenStage 15 Only) ........
  • Page 6 bkTOC.fm Content Nur für den internen Gebrauch 3.9.4 Music on Hold........... . 3-94 3.9.4.1 FTP/HTTPS Access Data .
  • Page 7 bkTOC.fm Content Nur für den internen Gebrauch 3.19.4 IP Tests ............3-142 3.19.5 Process and Memory Information .
  • Page 8 bkTOC.fm Content Nur für den internen Gebrauch 4.3.1 Prerequisites: ........... . . 4-9 4.3.2 Create an LDAP Template .
  • Page 9: Overview

    Do not operate the equipment in environments where there is a danger of explosions. For safety reasons the phone should only be operating using the supplied plug in power unit. Use only original Siemens accessories! Using other accessories may be dangerous, and will invalidate the warranty, extended manufacturer’s liability and the CE mark.
  • Page 10: Maintenance Notes

    OpenStage phone step by step, wherever expedient. For the users, a sep- arate manual is provided. You can find further information on the official Siemens Enterprise Communications website (http://www.enterprise-communications.siemens.com) and on the Siemens Enterprise Wiki (http://wiki.siemens-enterprise.com).
  • Page 11: The Openstage Family

    uebersicht.fm Overview The OpenStage Family The OpenStage Family 1.5.1 OpenStage 60/80 The Handset lets you pick up and dial calls in the usual manner. The Graphics Display provides intuitive support for telephone operation. The user-friendly Application Keys provide easy access to your telephone’s applications.
  • Page 12: Openstage 40

    uebersicht.fm Overview The OpenStage Family 1.5.2 OpenStage 40 The Handset lets you pick up and dial calls in the usual manner. The Graphics Display provides intuitive support for telephone operation. The user-friendly Application Keys provide easy access to your telephone’s applications.
  • Page 13: Openstage 20

    uebersicht.fm Overview The OpenStage Family 1.5.3 OpenStage 20 The Handset lets you pick up and dial calls in the usual manner. The Display provides intuitive support for telephone operation. The user-friendly Application Keys provide easy access to your telephone’s applications. Press the Function Keys to access frequently used telephony functions.
  • Page 14: Openstage 15

    Overview Administration Interfaces 1.5.4 OpenStage 15 With the Handset, the user can pick up and dial calls in the usual manner. The Display provides intuitive support for telephone operation. With the Audio Keys, the user can optimize the audio settings.
  • Page 15: Dls (Deployment Service)

    uebersicht.fm Overview Administration Interfaces To use this method, the phone must first obtain IP connectivity. > The remote configuration is not applicable while the phone is not in idle mode. 1.6.2 DLS (Deployment Service) The Deployment Service (DLS) is a HiPath Management application for administering phones and soft clients in both HiPath and non-HiPath networks.
  • Page 16 uebersicht.fm Overview Administration Interfaces A31003-S2000-M102-2-76A9, 28/05/2009 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 17: Startup

    inbetriebnahme.fm Startup Prerequisites Startup Prerequisites The OpenStage phone acts as an endpoint client on an IP telephony network, and has the fol- lowing network requirements: • An Ethernet connection to a network with SIP clients and servers. Only use switches in the LAN, to which the OpenStage phone is connected. An operation at hubs can cause serious malfunctions in the hub and in the whole network.
  • Page 18: Assembling And Installing The Phone

    inbetriebnahme.fm Startup Assembling and Installing the Phone Assembling and Installing the Phone 2.2.1 Shipment • Phone • Handset • Handset cable • Subpackage: • Document "Information and Important Operating Procedures" • Emergency number sticker • Emergency Number Sticker 2.2.2 Connectors at the bottom side OpenStage 60 Keyboard Power supply...
  • Page 19 Startup Assembling and Installing the Phone OpenStage 40 (OpenStage 15 and 20 similar, except [1] OpenStage 40 andd OpenStage 15 only Power supply Switch Headset Key Module Handset A31003-S2000-M102-2-76A9, 28/05/2009 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 20: Assembly

    inbetriebnahme.fm Startup Assembling and Installing the Phone 2.2.3 Assembly Handset Insert the plug on the long end of the handset cable into the jack on the base of the tele- phone and press the cable into the groove provided for it. Next, insert the plug on the short end of the handset cable into the jack on the handset.
  • Page 21: Connecting The Phone

    LAN resp. switch. If PoE (Power over Ethernet) is to be used, the PSE (Power Sourcing Equipment) must meet the IEEE 802.3af specification. For details about the required power supply, see the following table: Model Power Consumption/Supply OpenStage 15 Power Class 1 OpenStage 20 E Power Class 1 OpenStage 20...
  • Page 22 inbetriebnahme.fm Startup Assembling and Installing the Phone If applicable, connect the following optional jacks: • LAN connection to PC • Headset (accessory) • Connection to add-on device (accessory) • Connection to external keyboard (accessory) • USB master for connection to a USB device (e. g. accessory USB Acoustic Adapter) To prevent damage on the OpenStage phone, connect an USB stick using the adapter cable C39195-Z7704-A5.
  • Page 23: Quick Start

    inbetriebnahme.fm Startup Quick Start Quick Start This section describes a typical case: the setup of an OpenStage endpoint in an environment using a DHCP server and the web interface. For different scenarios, cross-references to the corresponding section of the administration chapter are given. Alternatively, the DLS (Deployment Service) administration tool can be used.
  • Page 24 inbetriebnahme.fm Startup Quick Start If the browser displays a certificate notification, accept it. The start page of the web interface appears. In the upper right corner, the phone number, the phone’s IP address, as well as the DNS name assigned to the phone are displayed. The left corner contains the user menu tree. Click on the tab "Administrator Pages".
  • Page 25: Set The Terminal Number

    inbetriebnahme.fm Startup Quick Start 2.3.2 Set the Terminal Number If the user and administrator menus are needed in the course of setup, the terminal number, which by default is identical with the extension number, must be configured first. When the phone is in delivery status, the terminal number input form is presented to the user/administra- tor right after booting, unless the Plug&Play facility of the DLS is used.
  • Page 26: Sip Server Address

    inbetriebnahme.fm Startup Quick Start 2.3.5 SIP Server Address The IP Address or hostname of the SIP server can be provided by DHCP. The option’s name and code are as follows: • option #120 "SIP Servers DHCP Option" For manual configuration of the SIP server address see Section 3.4.5.1, “SIP Addresses”. A31003-S2000-M102-2-76A9, 28/05/2009 2-10 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 27: Extended Network Configuration

    inbetriebnahme.fm Startup Quick Start 2.3.6 Extended Network Configuration To have constant access to other subnets, you can enter a total of two more network destina- tions. For each further domain/subnet you wish to use, first the IP address for the destination, and then that of the router must be given.
  • Page 28: Example Dhcp Server Configuration

    inbetriebnahme.fm Startup Quick Start 2.3.8 Example DHCP server configuration The following description demonstrates by example how a DHCP server can be configured in order to build up a working infrastructure for OpenStage phones. The configuration example is tested with ISC DHCP server version 3 running on Debian Linux (packagename: dhcp3-server).
  • Page 29 # Each vendor-class-identifier will constitute a class class "vendor-classes" { match option vendor-class-identifier; # Specifications for OpenStage phones subclass "vendor-classes" "OptiIpPhone" { vendor-option-space OpenStage; option OpenStage.vendor "Siemens"; option OpenStage.vlanid 4; option OpenStage.dls "sdlp://192.168.2.103:18443"; option sip-server 192.168.2.117; A31003-S2000-M102-2-76A9, 28/05/2009 2-13 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 30: Registering At Asterisk

    inbetriebnahme.fm Startup Quick Start 2.3.9 Registering At Asterisk For registration at the Asterisk SIP server, a SIP user ID and passwort must be provided by the phone. The following procedure describes the configuration using the web interface (see Sec- tion 2.3.1, “Access the Web Interface (WBM)”; if the web interface is not applicable, please refer to Section 3.4.6, “Authenticated Registration”) for configuration via the local menu.
  • Page 31: Startup Procedure

    inbetriebnahme.fm Startup Quick Start 2.3.10 Startup Procedure The following flowchart shows the startup process for OpenStage phones: A31003-S2000-M102-2-76A9, 28/05/2009 2-15 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 32 inbetriebnahme.fm Startup Quick Start A31003-S2000-M102-2-76A9, 28/05/2009 2-16 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 33: Administration

    Press the key repeatedly until the "Settings" tab is active. (The key toggles between the Settings menu, the Applications menu, and the applications currently running.) OpenStage 15/20/40: Press the keys , and consecutively to select the administration menu.
  • Page 34 administration.fm Administration Access via Local Phone Navigate within the Administration Menu OpenStage 60/80 Use the TouchGuide to navigate and execute administrative actions in the administration menu. Press the key briefly: - scroll up Press the key: - confirm entries Press the key: Press the key:...
  • Page 35 - confirm entries - perform an action Press the key briefly: - scroll down Hold down: - scroll to end of list OpenStage 15 Press the key briefly: - scroll up Press the key: - confirm entries - perform an action...
  • Page 36 Switch to punctuation and special characters. Toggle between lowercase characters, uppercase characters, and digits. OpenStage 15/20/40 With the OpenStage 20/40, use the keypad for entering parameters. With the 3 way/5 way navigator, you can enter, delete, copy and paste characters and numbers as well as navi- gate within an entry and toggle the input mode.
  • Page 37: Lan Settings

    administration.fm Administration LAN Settings LAN Settings 3.2.1 LAN Port Settings The OpenStage phone provides an integrated switch which connects the LAN, the phone itself and a PC port. By default, the switch will auto negotiate transfer rate (10/100 Mb/s, 1000 Mb/s with OpenStage 20/40/60/80 G) and duplex method (full or half duplex) with whatever equip- ment is connected.
  • Page 38 administration.fm Administration LAN Settings • PC port autoMDIX: Switches between MDI and MDI-X automatically. Value range: "On", "Off". Default: "Off". Administration via WBM Network > Port configuration Administration via Local Phone --- Administration --- Network --- Port Configuration |--- LAN port type |--- PC port status |--- PC port type --- PC port autoMDIX...
  • Page 39: Vlan

    administration.fm Administration LAN Settings 3.2.2 VLAN VLAN (Virtual Local Area Network) is a technology that allows network administrators to parti- tion one physical network into a set of virtual networks (or broadcast domains). Physically partitioning the LAN into separate VLANs allows a network administrator to build a more robust network infrastructure.
  • Page 40: Automatic Vlan Discovery Using Dhcp

    administration.fm Administration LAN Settings 3.2.2.1 Automatic VLAN discovery using DHCP To automatically discover a VLAN ID using DHCP, the phone must be configured as DHCP en- abled, and VLAN discovery mode must be set to "DHCP". This is the default configuration. The DHCP server must be configured to supply the Vendor Unique Option in the correct Sie- mens VLAN over DHCP format.
  • Page 41: Automatic Vlan Discovery Using Lldp-Med

    administration.fm Administration LAN Settings Administration via Local Phone To enable VLAN discovery by DHCP, select DHCP used in the Discovery mode menu. --- Administration --- Network --- IP Configuration --- Discovery mode 3.2.2.2 Automatic VLAN discovery using LLDP-MED As an alternative, the VLAN ID can be configured by the network switch using LLDP-MED (Link Layer Discovery Protocol-Media Endpoint Discovery).
  • Page 42 administration.fm Administration LAN Settings Network > IP configuration > change mode To enable VLAN discovery by LLDP-MED, select LLDP-MED with DHCP in the Discovery mode menu. Afterwards, click Submit. Administration via Local Phone To enable VLAN discovery by DHCP, select LLDP-MED with DHCP in the Discovery mode menu.
  • Page 43: Manual Configuration Of A Vlan Id

    administration.fm Administration LAN Settings 3.2.2.3 Manual configuration of a VLAN ID To configure layer 2 VLAN manually, first make shure that VLAN discovery is set to "Manual" (see Section 3.2.2.1, “Automatic VLAN discovery using DHCP”). Then, the phone must be pro- vided with a VLAN ID between 1 and 4095.
  • Page 44: Lldp-Med Operation

    administration.fm Administration LAN Settings 3.2.3 LLDP-MED Operation OpenStage phones support LLDP-MED (Link Layer Discovery Protocol-Media Endpoint Dis- covery) for auto-configuration and network management. The auto-configurable parameters are VLAN ID (see Section 3.2.2, “VLAN”) and Quality of Service parameters (see Section 3.3.1, “Quality of Service (QoS)”).
  • Page 45: Ip Network Parameters

    administration.fm Administration IP Network Parameters IP Network Parameters 3.3.1 Quality of Service (QoS) The QoS technology based on layer 2 and the two QoS technologies Diffserv and TOS/IP Pre- cedence based on layer 3 are allowing the VoIP application to request and receive predictable service levels in terms of data throughput capacity (bandwidth), latency variations (jitter), and delay.
  • Page 46: Layer 3 / Diffserv

    administration.fm Administration IP Network Parameters Administration via WBM Network > QoS Administration via Local Phone --- Administration --- Network --- QoS --- Service |--- Layer 2 |--- Layer 2 voice |--- Layer 2 signalling --- Layer 2 default 3.3.1.2 Layer 3 / Diffserv Diffserv assigns a class of service to an IP packet by adding an entry in the IP header.
  • Page 47 administration.fm Administration IP Network Parameters Three drop levels Y are reserved for AFXY: AFX1 (low drop probability), AFX2 and AFX3 (High drop probability). In the case of low drop level, packets are buffered over an extend- ed period in the case of high drop level, packets are promptly rejected if they cannot be forwarded.
  • Page 48: Use Dhcp

    administration.fm Administration IP Network Parameters 3.3.2 Use DHCP For an example configuration, see Section 2.3.8, “Example DHCP server configuration”. If this parameter is set to "Yes", the phone will search for a DHCP server on startup and try to obtain IP data and further configuration parameters from that central server. If no DHCP server is available in the IP network, please deactivate this option.
  • Page 49 administration.fm Administration IP Network Parameters Administration via WBM Network > IP configuration Administration via Local Phone --- Administration --- Network --- IP Configuration --- Use DHCP A31003-S2000-M102-2-76A9, 28/05/2009 3-17 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 50: Ip Address - Manual Configuration

    administration.fm Administration IP Network Parameters 3.3.3 IP Address - Manual Configuration If not provided by DHCP dynamically, the phone’s IP address and subnet mask must be spec- ified manually. Data required • IP address: used for addressing the phone. • Subnet mask: subnet mask that is needed for the subnet in use.
  • Page 51: Default Route/Gateway

    administration.fm Administration IP Network Parameters 3.3.4 Default Route/Gateway If not provided by DHCP dynamically (see Section 3.3.2, “Use DHCP”), enter the IP address of the router that links your IP network to other networks. If the value was assigned by DHCP, it can only be read.
  • Page 52: Specific Ip Routing

    administration.fm Administration IP Network Parameters 3.3.5 Specific IP Routing To have constant access to network subscribers of other domains, you can enter a total of two more network destinations, in addition to the default route/gateway. This is useful if the LAN has more than one router or if the LAN is divided into subnets.
  • Page 53: Dns

    administration.fm Administration IP Network Parameters 3.3.6 The main task of the domain name system (DNS) is to translate domain names to IP address- es. For some features and functions of the OpenStage phone, it is necessary to configure the DNS domain the phone belongs to, as well as the nameservers needed for DNS resolving. 3.3.6.1 DNS Domain Name This is the name of the phone’s local domain.
  • Page 54: Dns Servers

    administration.fm Administration IP Network Parameters 3.3.6.2 DNS Servers If not provided by DHCP automatically, a primary and a secondary DNS server can be config- ured. Data required • Primary DNS: IP address of the primary DNS server. • Secondary DNS: IP address of the secondary DNS server. Administration via WBM Network >...
  • Page 55: Customised Dns Name (V2)

    administration.fm Administration IP Network Parameters 3.3.6.3 Customised DNS Name (V2) With OpenStage firmware V2, the phone’s hostname for registration with the DNS server can be customised. The phone will send the specified hostname to the DNS server using DDNS. Therefore, the DNS server must support DDNS. The corresponding DNS domain is configured in Network >...
  • Page 56: Configuration & Update Service (Dls)

    administration.fm Administration IP Network Parameters 3.3.7 Configuration & Update Service (DLS) The Deployment Service (DLS) is a HiPath Management application for administering work- points in both HiPath and non-HiPath networks. Amongst the most important features are: se- curity (e.g. PSS generation and distribution within an SRTP security domain), mobility for opti- Point and OpenStage SIP phones, software deployment, plug&play support, as well as error and activity logging.
  • Page 57 administration.fm Administration IP Network Parameters • Security mode / Security status: Determines whether the communication between the phone and the DLS is secure. Value range: "Default mode", "Secure mode". Default: "Default". Administration via WBM Network > Update Service (DLS) Administration via Local Phone --- Administration --- Network --- Update Service (DLS)
  • Page 58: Snmp

    administration.fm Administration IP Network Parameters 3.3.8 SNMP The Simple Network Management Protocol is used by network management systems for mon- itoring network-attached devices for conditions that warrant administrative attention. An SNMP manager surveys and, if needed, configures several SNMP elements, e.g. VoIP phones. OpenStage phones support SNMPv1.
  • Page 59 administration.fm Administration IP Network Parameters • Trap community: SNMP community string for the SNMP manager receiving TRAP mes- sages. Default: "snmp". • Queries allowed: Allows or disallows queries by the SNMP manager. • Query password: Password for the execution of a query by the SNMP manager. •...
  • Page 60 administration.fm Administration IP Network Parameters Administration via WBM System > SNMP A31003-S2000-M102-2-76A9, 28/05/2009 3-28 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 61 administration.fm Administration IP Network Parameters Administration via Local Phone --- Administration --- System --- SNMP |--- Queries allowed |--- Query password |--- Trap sending enabled |--- Trap destination |--- Trap destination port |--- Trap community |--- Diag sending enabled |--- Diag destination |--- Diag destination port |--- Diag community |--- QoS traps to QCU...
  • Page 62: System Settings

    administration.fm Administration System Settings System Settings 3.4.1 Terminal and User Identity 3.4.1.1 Terminal Identity Within a SIP environment, both Terminal Number and Terminal Name may serve as a phone number. The values are used in the userinfo part of SIP URIs. In order to register with a SIP registrar, the phone sends REGISTER messages to the registrar containing the contents of Terminal number.
  • Page 63: Display Identity

    administration.fm Administration System Settings 3.4.1.2 Display Identity If an individual name oder number is entered as Display identity, and Enable ID is activated, it is displayed in the phone’s status bar instead of the Terminal number or Terminal name. Administration via WBM System >...
  • Page 64: Emergency And Voice Mail

    administration.fm Administration System Settings 3.4.2 Emergency and Voice Mail It is important to have an Emergency number configured. If the phone is locked, a clickable area for making an emergency call is created. If more than one emergency number is needed, additional numbers can be configu- >...
  • Page 65: Energy Saving (Openstage 40/60/80)

    administration.fm Administration System Settings 3.4.3 Energy Saving (OpenStage 40/60/80) After the phone has been inactive within the timespan specified here, the display backlight is switched off. The length of this timespan ranges from 2 hours to 8 hours. The default value is 3 hours.
  • Page 66: Date And Time

    administration.fm Administration System Settings 3.4.4 Date and Time If the DHCP server in your network provides the IP address of the SNTP server, no manual configuration is necessary. If not, you have to set the SNTP IP address parameter manually. For correct display of the current time, the Timezone offset must be set appropriately.
  • Page 67 administration.fm Administration System Settings Administration via WBM Date and Time Administration via Local Phone --- Administration --- Date and Time |--- SNTP IP address --- Timezone offset A31003-S2000-M102-2-76A9, 28/05/2009 3-35 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 68: No Sntp Server Available

    administration.fm Administration System Settings 3.4.4.2 No SNTP server available If no SNTP server is available, date and time must be set manually. The manual setting of time and tate is located in the user menu, not in the > administrator menu. Data required •...
  • Page 69: Sip Addresses And Ports

    administration.fm Administration System Settings 3.4.5 SIP Addresses and Ports 3.4.5.1 SIP Addresses In this group of parameters, the IP addresses or host names for the SIP server, the SIP regis- trar, and the SIP gateway are defined. SIP server address provides the IP address or host name of the SIP proxy server. This is nec- essary for outgoing calls.
  • Page 70: Sip Ports

    administration.fm Administration System Settings Administration via Local Phone --- Administration --- System --- Registration --- SIP Addresses |--- SIP server |--- SIP registrar --- SIP gateway 3.4.5.2 SIP Ports In this group of parameters, the ports for the SIP server, the SIP registrar, and the SIP gateway are defined (for further information see Section 3.4.5.1, “SIP Addresses”), as well as the SIP port used by the phone (SIP local).
  • Page 71: Sip Registration

    administration.fm Administration System Settings Administration via Local Phone --- Administration --- Network --- Port Configuration |--- SIP server |--- SIP registrar |--- SIP gateway --- SIP local 3.4.6 SIP Registration Registration is the process by which centralized SIP Server/Registrars become aware of the existence and readiness of an endpoint to make and receive calls.
  • Page 72 administration.fm Administration System Settings Data required • Registration timer (seconds): Expiry time of the registration in seconds. Default value: 3600. • Server type: Type of server the phone will register to. Value range: "Other", "OS Voice". Default value: "OS Voice". •...
  • Page 73 administration.fm Administration System Settings Administration via Local Phone --- Administration --- System --- Registration --- SIP Session |--- Registration timer |--- Server type |--- Realm |--- User ID --- Password A31003-S2000-M102-2-76A9, 28/05/2009 3-41 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 74: Sip Communication

    administration.fm Administration System Settings 3.4.7 SIP Communication 3.4.7.1 Outbound Proxy If this option set to "Yes", the phone routes outbond requests to the configured proxy. The out- bound proxy will fulfill the task of resolving the domain contained in the SIP request. If "No" is set, the phone will attempt to resolve the domain by itself.
  • Page 75: Sip Transport Protocol

    administration.fm Administration System Settings 3.4.7.2 SIP Transport Protocol Selects the transport protocol to be used for SIP messages. The values "UDP", "TCP", and "TLS" are available. The default is "UDP". If TLS is to be used, please ensure that the SIP over TLS connection between pho- >...
  • Page 76: Sip Session Timer

    administration.fm Administration System Settings 3.4.8 SIP Session Timer Session timers provide a basic keep-alive mechanism between 2 user agents or phones. This mechanism can be useful to the endpoints concerned or for stateful proxies to determine that a session is still alive. This is achieved by the phone sending periodic re-INVITEs to keep the session alive.
  • Page 77 administration.fm Administration System Settings Administration via WBM System > Registration Administration via Local Phone --- Administration --- System --- Registration --- SIP session |--- Session timer --- Session duration A31003-S2000-M102-2-76A9, 28/05/2009 3-45 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 78: Resilience And Survivability

    administration.fm Administration System Settings 3.4.9 Resilience and Survivability To allow for a stable operation even in the presence of network or server failure, OpenStage phones have the capability to switch to a fallback system. The switchover is controlled by var- ious configurable check and timeout intervals.
  • Page 79: Response Timer

    administration.fm Administration System Settings 3.4.9.2 Response Timer The Call trans timer is started whenever the phone sends a new INVITE message to the SIP server. If the call transaction timer expires before the phone gets a response from the SIP server, the phone assumes that the server had died and then attempts to contact the backup server, if con- figured.
  • Page 80: Non-Invite Transaction Timer

    administration.fm Administration System Settings 3.4.9.3 Non-INVITE Transaction Timer The NonCall trans timer is started whenever the phone sends a non-INVITE message to the SIP server. If the timer expires before the phone gets a response from the SIP server, the phone assumes that the server had died and then attempts to contact the backup server, if con- figured.
  • Page 81: Maximum Registration Backoff Time

    administration.fm Administration System Settings 3.4.9.4 Maximum Registration Backoff Time If a registration attempt should result in a timeout, the phone waits a random time before send- ing another REGISTER message. The Reg. backoff (seconds) parameter determines the maximum waiting time. Administration via WBM System >...
  • Page 82: Backup Sip Server

    administration.fm Administration System Settings 3.4.9.5 Backup SIP Server The Backup registration flag indicates whether or not the phone treats the backup proxy serv- er as a SIP registrar. If set to "Yes", the phone tries to register its SIP address with the server whose IP address or hostname is specified by Backup proxy address.
  • Page 83 administration.fm Administration System Settings Administration via WBM System > Registration Network > Port configuration A31003-S2000-M102-2-76A9, 28/05/2009 3-51 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 84 administration.fm Administration System Settings Administration via Local Phone --- Administration --- System --- Registration --- SIP Session --- SIP Survivability |--- Backup registration flag |--- Backup proxy address |--- Backup transport --- OBP flag --- Administration --- Network --- Port Configuration --- Backup proxy A31003-S2000-M102-2-76A9, 28/05/2009 3-52...
  • Page 85: Features - Configuration

    administration.fm Administration Features - Configuration Features - Configuration 3.5.1 Allow Refuse This parameter defines whether the Refuse Call feature is available on the phone. The possible values are "Yes" or "No". The default is "Yes". Administration via WBM System > Features > Configuration Administration via Local Phone --- Administration --- System...
  • Page 86: Hot/Warm Phone (V2)

    administration.fm Administration Features - Configuration 3.5.2 Hot/Warm Phone (V2) With firmware version V2, hot/warm phone functionality is available. If the phone is configured as hot phone, the number specified in Hot warm destination is dialed immediately when the user goes off-hook. For this purpose, Hot warm phone must be set to "Hot phone". If set to "Warm phone", the specified destination number is dialed after a delay which is defined in Au- todial delay (seconds) in the user menu.
  • Page 87 administration.fm Administration Features - Configuration Administration via Local Phone --- Administration --- System --- Features --- Configuration --- General |--- Hot / warm phone --- Hot / warm destination --- User --- Configuration --- Outgoing calls --- Autodial delay A31003-S2000-M102-2-76A9, 28/05/2009 3-55 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 88: Initial Digit Timer

    administration.fm Administration Features - Configuration 3.5.3 Initial Digit Timer This timer is started when the user goes off-hook, and the dial tone sounds. When the user has not entered a digit until timer expiry, the dial tone is turned off, and the phone changes to idle mode.
  • Page 89: Call Transfer

    administration.fm Administration Features - Configuration 3.5.4 Call Transfer 3.5.4.1 Transfer on Ring If this function is active, a call can be transferred after the user has dialled the third participant’s number, but before the third party has answered the call. This feature is enabled or disabled in the User menu.
  • Page 90: Transfer On Hangup

    administration.fm Administration Features - Configuration Administration via WBM System > Features > Configuration Administration via Local Phone --- Administration --- System --- Features --- Configuration --- General --- Transfer on hangup A31003-S2000-M102-2-76A9, 28/05/2009 3-58 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 91: Message Waiting Address

    administration.fm Administration Features - Configuration 3.5.5 Message Waiting Address The MWI (Message Waiting Indicator) is an optical signal which indicates that voicemail mes- sages are on the server. Depending on the SIP server / gateway in use, the Message waiting server address, that is the address or host name of the server that sends message waiting notifications to the phone, must be configured.
  • Page 92: Indicate Messages (V2)

    administration.fm Administration Features - Configuration 3.5.6 Indicate Messages (V2) With firmware version V2, the indication of old and new messages on the display can be con- figured. There are 4 categories of voicemail messages: new, new urgent, old, and old urgent. For each category, the administrator can define whether the message count is shown or hid- den, and set a header for the category.
  • Page 93 administration.fm Administration Features - Configuration Administration via Local Phone --- Administration --- Locatl functions --- Messages settings |--- New items |--- Alternative label |--- New urgent items |--- Alternative label |--- Old items |--- Alternative label |--- Old urgent items --- Alternative label A31003-S2000-M102-2-76A9, 28/05/2009 3-61...
  • Page 94: Server Based Features

    administration.fm Administration Features - Configuration 3.5.7 Server Based Features The use of server based call forwarding is enabled or disabled here. When DND and phone based call forwarding are to be used, Server features must be deactivated. This is the default setting.
  • Page 95: Uacsta Interface

    administration.fm Administration Features - Configuration 3.5.8 uaCSTA Interface User Agent CSTA (uaCSTA) is a limited subset of the CSTA protocol, which allows external CTI applications to interact with the phone. If Allow uaCSTA is enabled, applications which support the uaCSTA standard will have access to the OpenStage phone.
  • Page 96: Local Menu Timeout

    administration.fm Administration Features - Configuration 3.5.9 Local Menu Timeout The timeout for the local user and admin menu is configurable. When the time interval is over, the menu is closed and the administrator/user is logged out. The timeout may be helpful in case a user does a long press on a program key unintentionally, and thereby invokes the key configuration menu.
  • Page 97: Programmable Keys

    Administration Programmable Keys Programmable Keys OpenStage 15/40/60/80 phones feature freely programmable keys (FPKs) which can be asso- ciated with special phone functions. In the Administrator pages of the WBM, the program keys menu can be accessed via System > Features > Program keys.
  • Page 98: Call Forwarding

    administration.fm Administration Programmable Keys 3.6.3 Call Forwarding This key function controls phone based call forwarding. If forwarding is enabled, the phone will forward incoming calls to the predefined call number, depending on the current situation. To use phone based call forwarding, Server features must be switched off (see Sec- >...
  • Page 99: Hold

    administration.fm Administration Programmable Keys 3.6.5 Hold The call currently selected or active is put on hold. The label displayed to the left of the key is defined in Key label <key number>. Administration via WBM System > Features > Program keys > Hold 3.6.6 Alternate Toggles between two calls;...
  • Page 100: Join Two Calls

    administration.fm Administration Programmable Keys 3.6.8 Join Two Calls Call transfer, applicable when there is one active call and one call on hold. The active call and the held call are connected to each other, while the phone that has initiated the transfer is dis- connected.
  • Page 101: Phone-Based Conference

    administration.fm Administration Programmable Keys 3.6.11 Phone-Based Conference Establishes a three-party conference from an active call and a held call. The label displayed to the left of the key is defined in Key label <key number>. Administration via WBM System > Features > Program keys > Conference 3.6.12 Accept Call Via Headset On key press, incoming call is accepted via headset.
  • Page 102: Do Not Disturb

    administration.fm Administration Programmable Keys 3.6.13 Do Not Disturb If this feature is activated, incoming calls will not be indicated to the user. The label displayed to the left of the key is defined in Key label <key number>. Administration via WBM System >...
  • Page 103: Toggle Call Waiting

    administration.fm Administration Programmable Keys Administration via WBM System > Features > Program keys > Consult and transfer 3.6.16 Toggle Call Waiting Enables or disables the call waiting feature. If enabled, calls from a third party are allowed dur- ing an active call. The label displayed to the left of the key is defined in Key label <key number>.
  • Page 104: Monitoring Another Extension Via Blf Key

    administration.fm Administration Programmable Keys 3.6.18 Monitoring Another Extension Via BLF Key This function offers the possibility to monitor another extension, and to pick up calls for the monitored extension. The label for the key is defined in Key label <key number>. The Monitored phone parameter stores the call number or SIP URI of the monitored phone.
  • Page 105: Send Request Via Http/Https (V2)

    administration.fm Administration Programmable Keys 3.6.19 Send Request via HTTP/HTTPS (V2) With this function, the phone can send a specific HTTP or HTTPS request to a server. The func- tion is available at any time, irrespective of registration and call state. Possible uses are HTTP- controlled features on the SIP server, e.
  • Page 106 administration.fm Administration Programmable Keys • Parameters: Optional parameters to be sent to the server. • Method: HTTP method used for transfer. Value range: "GET", "POST". • Web server user ID: User id for user authentication at the server. • Web server password: Password for user authentication at the server. •...
  • Page 107: Start Application

    Administration via WBM System > Features > Program keys 3.6.22 Programmable Call Forwarding Key (V2) This function is available for all OpenStage phones except OpenStage 15, which has > no forwarding key. By default, the fixed forwarding key controls the phone’s built-in forwarding functionality.
  • Page 108 administration.fm Administration Programmable Keys The Key functionality parameter controls the behaviour of the forwarding key. To have the LED of the forwarding key controlled by the SIP server, the SIP URI/Call number entered in LED control must relate to the corresponding SIP subscription.The following options are pos- sible: •...
  • Page 109: Mute (Openstage 15 Only)

    3.6.24 Release (OpenStage 15 Only) On pressing this key, the current call is disconnected. This programmable key function is avail- able only for OpenStage 15 phones, which have no fixed release key. 3.6.25 Key Modules A Key Module provides 12 additional program keys. Key Modules are available for OpenStage 15/40/60/80 phones.
  • Page 110 administration.fm Administration Programmable Keys A31003-S2000-M102-2-76A9, 28/05/2009 3-78 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 111: Dialing

    administration.fm Administration Dialing Dialing 3.7.1 Canonical Dialing Configuration Call numbers taken from a directory application, LDAP for instance, are mostly expressed in canonical format. Moreover, call numbers entered into the local phone book are automatically converted and stored in canonical format, thereby adding "+", Local country code, Local na- tional code, and Local enterprise number as prefixes.
  • Page 112 administration.fm Administration Dialing Tthese emergency numbers can also be dialed when the phone is locked, in line with the emergency number configured in Features > Configuration (see Section 3.4.2, “Emer- gency and Voice Mail”). • Initial extension digits / Initial digits: List of initial digits of all possible extensions in the local enterprise network.
  • Page 113 administration.fm Administration Dialing • "For external numbers": Default value. All public network numbers will be prefixed with the access code that allows a number a call to be routed outside the enterprise net- work. However, international numbers that use the + prefix will not be given access code.
  • Page 114 administration.fm Administration Dialing Administration via Local Phone --- Administration --- Local Functions --- Locality --- Canonical dial settings |--- Local country code |--- National prefix digit |--- Local national code |--- Minimum local number length |--- Local enterprise node |--- PSTN access code |--- International access code |--- Operator code |--- Emergency number...
  • Page 115: Canonical Dial Lookup

    Data required • Local code 1 ... 5: Local enterprise code for the node/PBX the phone is connected to. Example: "722" for Siemens Munich. • International code 1 ... 5: Sequence of "+", local country code, local area code, and local enterprise node corresponding to to one or more phone book entries.
  • Page 116 administration.fm Administration Dialing Administration via Local Phone --- Administration --- Local Functions --- Locality --- Canonical Dial Lookup |--- Local code 1 |--- International code 1 |--- Local code 2 |--- International code 2 |--- Local code 3 |--- International code 3 |--- Local code 4 |--- International code 4 |--- Local code 5...
  • Page 117: Dial Plan (V2)

    administration.fm Administration Dialing 3.7.3 Dial Plan (V2) With firmware version V2, OpenStage phones may optionally use a phone-side dial plan. By means of the dial plan, the phone can infer from the digits entered by the user that a complete call number has been entered.
  • Page 118 administration.fm Administration Dialing System > Features > Configuration > Dial plan enabled Administration via Local Phone --- User --- Configuration --- Outgoing calls --- Immediate dialing --- Administration --- Features --- Configuration --- General --- Dial plan A31003-S2000-M102-2-76A9, 28/05/2009 3-86 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 119: Distinctive Ringing (V2)

    administration.fm Administration Distinctive Ringing (V2) Distinctive Ringing (V2) The SIP server may provide information indicating a specific type of call within an incoming call. With firmware V2, the phone can use this information to choose a ring tone according to the call type.
  • Page 120 administration.fm Administration Distinctive Ringing (V2) Administration via WBM Ringer setting A31003-S2000-M102-2-76A9, 28/05/2009 3-88 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 121: Transferring Phone Software, Application And Media Files

    Service) or WBM (Web Based Management). For all user data, which includes files as well as phonebook content, the following > amounts of storage place are available: • OpenStage 15/20/40: 4 MB • OpenStage 60/80: 8 MB 3.9.1 FTP/HTTPS Server There are no specific requirements regarding the FTP server for transferring files to the OpenStage phone.
  • Page 122 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via WBM File transfer > Defaults Administration via Local Phone --- Administration --- File Transfer --- Defaults |--- Download method |--- FTP Server |--- FTP Port |--- FTP Account |--- FTP Username |--- FTP Password |--- FTP path --- HTTPS base URL...
  • Page 123: Phone Software

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.3 Phone Software The firmware for the phone can be updated by downloading a new software file to the phone. Do not disconnect the phone from the LAN or power unit during software update. An active update process is indicated by blinking LEDs and/or in the display.
  • Page 124 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via WBM File transfer > Phone application Administration via Local Phone --- Administration --- File Transfer --- Phone app |--- Use default |--- Download method |--- FTP Server |--- FTP Port |--- FTP Account |--- FTP Username |--- FTP Password...
  • Page 125: Download/Update Phone Software

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.3.2 Download/Update Phone Software If applicable, phone software should be deployed using a provisioning service, such as the De- ployment Service (DLS). Alternatively, the download can be triggered from the web interface or from the Local phone menu.
  • Page 126: Music On Hold

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.4 Music on Hold If enabled by the user, the Music on Hold (MoH) sound file is played when a call is put on hold. The file size for a Music on Hold file is limited to 1MB. If the file is too large or the >...
  • Page 127 administration.fm Administration Transferring Phone Software, Application and Media Files • HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if Download method is switched to "HTTPS". Administration via WBM File transfer > Hold music Administration via Local Phone --- Administration --- File Transfer...
  • Page 128: Download Music On Hold

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.4.2 Download Music on Hold If applicable, Music on Hold should be deployed using a provisioning service, such as the De- ployment Service (DLS). Alternatively, the download can be triggered from the web interface or from the Local phone menu.
  • Page 129: Picture Clips

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.5 Picture Clips Picture clips are available only on OpenStage 60/80 phones. > The file size for a picture clip is limited to 300 KB. If the file is too large or the contents >...
  • Page 130 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via WBM File transfer > Picture clip Administration via Local Phone --- Administration --- File Transfer --- Picture Clip |--- Use default |--- Download method |--- FTP Server |--- FTP Port |--- FTP Account |--- FTP Username |--- FTP Password...
  • Page 131: Download Picture Clip

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.5.2 Download Picture Clip The download can be triggered from the web interface or from the local phone menu. Start Download via WBM In the File transfer > Picture clip dialog, set After submit to "start download" and press the Submit button.
  • Page 132: Ldap Template

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.6 LDAP Template LDAP is available only on OpenStage 60/80 phones. > The LDAP template is an ASCII text file that uses an allocation list to assign directory server attributes to input and output fields on an LDAP client. The LDAP template must be modified correctly for successful communication between the directory server and the LDAP client.
  • Page 133 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via WBM File transfer > LDAP Administration via Local Phone --- Administration --- File Transfer --- LDAP |--- Use default |--- Download method |--- FTP Server |--- FTP Port |--- FTP Account |--- FTP Username |--- FTP Password |--- FTP path...
  • Page 134: Download Ldap Template

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.6.2 Download LDAP Template If applicable, LDAP templates should be deployed using a provisioning service, such as the De- ployment Service (DLS). Alternatively, the download can be triggered from the web interface or from the Local phone menu.
  • Page 135: Logo

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.7 Logo On OpenStage 40/60/80, a custom background image for the telephony interface can be sup- plied. In most cases, this will be the company logo. On OpenStage 40, monochrome bitmap files (BMP) are supported. The ideal size is as follows: •...
  • Page 136 administration.fm Administration Transferring Phone Software, Application and Media Files Data required (if not derived from Defaults) • Download method: Selects the protocol to be used. Value range: "FTP", "HTTPS". Default: "FTP". • FTP Server address: IP address or hostname of the FTP/HTTPS server in use. •...
  • Page 137: Download Logo

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.7.2 Download Logo If applicable, logos should be deployed using a provisioning service, such as the Deployment Service (DLS). Alternatively, the download can be triggered from the web interface or from the Local phone menu.
  • Page 138: Screensaver

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.8 Screensaver The screensaver is displayed when the phone is in idle mode. It performs a slide show consist- ing of images which can be uploaded using the web interface. Screensavers are available only on OpenStage 60/80 phones. >...
  • Page 139 administration.fm Administration Transferring Phone Software, Application and Media Files • FTP password: Password corresponding to the user name. • FTP path: Path of the directory containing the files. • HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if Download method is switched to "HTTPS".
  • Page 140: Download Screensaver

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.8.2 Download Screensaver If applicable, screensavers should be deployed using a provisioning service, such as the De- ployment Service (DLS). Alternatively, the download can be triggered from the web interface or from the Local phone menu. Start Download via WBM In the File transfer >...
  • Page 141: Ringer File

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.9 Ringer File Custom Ringtones can be uploaded to the phone. The file size for a ringer file is limited to 1 MB. If the file is too large or the contents >...
  • Page 142: Ftp/Https Access Data

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.9.1 FTP/HTTPS Access Data If the default FTP/HTTPS access settings (see Section 3.9.2, “Common FTP/HTTPS Settings”) are to be used, Use default must be set to "Yes", and only the Filename must be specified. Data required (in every case) •...
  • Page 143 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via Local Phone --- Administration --- File Transfer --- Ringer |--- Use default |--- Download method |--- FTP Server |--- FTP Port |--- FTP Account |--- FTP Username |--- FTP Password |--- FTP path |--- HTTPS base URL --- Filename...
  • Page 144: Download Ringer File

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.9.2 Download Ringer File If applicable, ring tone files should be deployed using a provisioning service, such as the De- ployment Service (DLS). Alternatively, the download can be triggered from the web interface or from the Local phone menu.
  • Page 145: Hpt Dongle Key

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.10 HPT Dongle Key The HPT dongle key is a special file that contains a secret hash number which is required to connect the HPT tool to the phone. This testing tool is used exclusively by the service staff. 3.9.10.1 FTP/HTTPS Access Data If the default FTP/HTTPS access settings (see Section 3.9.2, “Common FTP/HTTPS Settings”)
  • Page 146 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via WBM File transfer > Dongle key Administration via Local Phone --- Administration --- File Transfer --- Dongle key |--- Use default |--- Download method |--- Server |--- Port |--- Account |--- Username |--- Password |--- FTP path...
  • Page 147: Download Dongle Key File

    administration.fm Administration Transferring Phone Software, Application and Media Files 3.9.10.2 Download Dongle Key File If applicable, dongle key files should be deployed using a provisioning service, such as the De- ployment Service (DLS). Alternatively, the download can be triggered from the web interface or from the Local phone menu.
  • Page 148: Corporate Phonebook: Directory Settings

    User name and a cor- responding Password. The user name is the string in the LDAP bind request, e. g. "C=GB,O=SIEMENS COMM,OU=COM,L=NTH,CN=BAYLIS MICHAEL". The internal struc- ture will depend on the specific corporate directory.
  • Page 149 administration.fm Administration Corporate Phonebook: Directory Settings • Search trigger timeout (V2 on OpenStage 60/80): Timespan between entering the last character and search string submission to the LDAP server. Administration via WBM Local Functions > Directory settings Administration via Local Phone --- Administration --- Local Functions --- Directory Settings...
  • Page 150 administration.fm Administration Corporate Phonebook: Directory Settings Administration via Local Phone (V2) --- Administration --- Local Functions --- LDAP Settings |--- server address |--- server port |--- Timeout (sec) |--- authentication |--- user name --- password A31003-S2000-M102-2-76A9, 28/05/2009 3-118 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 151: Speech

    administration.fm Administration Speech 3.11 Speech 3.11.1 RTP Base Port The port used for RTP is negotiated during the establishment of a SIP connection. The RTP base port number defines the starting point from which the phone will count up when negotiat- ing.
  • Page 152: Codec Preferences

    administration.fm Administration Speech 3.11.2 Codec Preferences If Silence suppression is activated, the transmission of data packets is suppressed on no con- versation, that is, if the user doesn’t speak. The OpenStage phone provides the codecs G.711, G.722, and G.729. When a SIP connection is established between two endpoints, the phones negotiate the codec to be used.
  • Page 153 administration.fm Administration Speech Administration via Local Phone --- Administration --- Speech --- Codec Preferences |--- Silence suppression |--- Packet size |--- G.711 |--- G.729 --- G.722 A31003-S2000-M102-2-76A9, 28/05/2009 3-121 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 154: Audio Settings

    administration.fm Administration Speech 3.11.3 Audio Settings The usage of microphone and speaker for speakerphone mode can be controlled by the ad- ministrator. Both microphone and loudspeaker can be switched on or off separately. By default, both mi- crophone and loudspeaker are switched on. The microphone control is not valid for OpenStage 20E, as this model has no built- >...
  • Page 155: Applications

    For detailed information about the OpenStage XML application interface, please see the Open- Stage 60/80 XML Applications Developer’s Guide. You can find the current version under http://wiki.siemens-enterprise.com/index.php/OpenStage_XML_Applications To set up a new XML application, enter the access data for the application on the server, which is described in the following.
  • Page 156 administration.fm Administration Applications The HTTP Server address is the IP address or domain name of the server which hosts the remote program. Server port number specifies the corresponding port. Program name specifies the relative path to the servlet or to the first XML page of the applica- tion on the server.
  • Page 157 administration.fm Administration Applications • Protocol: Communication protocol for the data exchange with the server. Value range: "HTTP", "HTTPS". Default: "HTTPS". • HTTP Server address: IP address or domain/host name of the server that provides the application or the XML document. •...
  • Page 158 administration.fm Administration Applications Administration via WBM Applications > XML Applications > Add application Applications > XML Applications > Modify application A31003-S2000-M102-2-76A9, 28/05/2009 3-126 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 159: Http Proxy

    administration.fm Administration Applications Administration via Local Phone --- Administration --- Applications --- XML --- Add application |--- Display name |--- Application name |--- Server address |--- Server port |--- Protocol |--- Program name |--- XML trace enabled --- Debug program name 3.12.1.2 HTTP Proxy For the HTTP data transfer between the phone and the server hosting the remote program, an...
  • Page 160 administration.fm Administration Applications Applications > XML Applications > Modify application Network > IP Configuration A31003-S2000-M102-2-76A9, 28/05/2009 3-128 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 161: Modify An Existing Application

    administration.fm Administration Applications Administration via Local Phone --- Administration --- Applications --- XML |--- Add application --- Use proxy --- Add Xpressions --- Use proxy --- Administration --- Network --- IP Configuration --- HTTP proxy --- Administration --- Network --- Port configuration --- HTTP proxy 3.12.1.3 Modify an Existing Application...
  • Page 162: Remove An Existing Application

    administration.fm Administration Applications Administration via Local Phone --- Administration --- Applications --- XML --- <Application to be modified> |--- Display name |--- Application name |--- Server address |--- Server port |--- Protocol |--- Program name |--- XML trace enabled --- Debug program name 3.12.1.4 Remove an Existing Application An existing application can be removed.
  • Page 163: Application Start By Program Key

    administration.fm Administration Applications Administration via Local Phone --- Administration --- Applications --- XML --- <Application to be deleted> 3.12.1.5 Application Start by Program Key To offer more convenience to the user, a previously configured application can be started by a freely programmable key.
  • Page 164: Password

    administration.fm Administration Password 3.13 Password The passwords for user and administrator can be set here. They have to be confirmed after entering. The factory setting is "123456"; it should be changed after the first login. Administration via WBM Authentication > Change Admin password Authentication >...
  • Page 165: Troubleshooting: Lost Password

    administration.fm Administration Troubleshooting: Lost Password 3.14 Troubleshooting: Lost Password If the administration and/or user password is lost, and there is no DLS available, new pass- words must be provided. For this purpose, a factory reset is necessary. Take the following steps to initiate a factory reset: On the phone, press the key to activate the administration menu (the...
  • Page 166: Restart Phone

    administration.fm Administration Restart Phone 3.15 Restart Phone If necessary, the phone can be restarted from the administration menu. Administration via WBM A31003-S2000-M102-2-76A9, 28/05/2009 3-134 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 167: Factory Reset

    administration.fm Administration Factory Reset 3.16 Factory Reset This function resets all parameters to their factory settings. A special reset password is required for this operation: "124816". Administration via WBM Maintenance > Factory reset Administration via Local Phone --- Administration --- Maintenance --- Factory reset A31003-S2000-M102-2-76A9, 28/05/2009 3-135...
  • Page 168: Ssh - Secure Shell Access (V2)

    administration.fm Administration SSH - Secure Shell Access (V2) 3.17 SSH - Secure Shell Access (V2) With firmware V2, the phone’s operating system can be accessed via SSH for special trouble- shooting tasks. Hereby, the administrator is enabled to use the built-in Linux commands. As soon as SSH access has been enabled using the WBM, the system can be accessed by the user "admin"...
  • Page 169: Display License Information

    administration.fm Administration Display License Information 3.18 Display License Information The license information for the OpenStage phone software currently loaded can be viewed via the local menu. --- Administration --- Licence information A31003-S2000-M102-2-76A9, 28/05/2009 3-137 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 170: Diagnostics

    administration.fm Administration Diagnostics 3.19 Diagnostics 3.19.1 Display General Phone Information General information about the status of the phone can be displayed if desired. Displayed Data • MAC address: Shows the phone’s MAC address. • Software version: Displays the version of the phone’s firmware. •...
  • Page 171: Lan Monitoring

    administration.fm Administration Diagnostics 3.19.2 LAN Monitoring The LAN port mirror facility allows for monitoring all network traffic at the phone’s LAN port. For further information, see Section 3.2.1, “LAN Port Settings”. Additionally, there is a possibility to monitor LAN traffic and port settings in the Local user menu: --- User --- Network information...
  • Page 172: Lldp-Med

    administration.fm Administration Diagnostics 3.19.3 LLDP-MED When the phone is connected to a switch with LLDP-MED capabilities, it can receive a VLAN ID and QoS parameters and advertise its own network-related properties. The data is ex- changed in TLV (Type-Length-Value) format. Both sent and received LLDP-MED data can be monitored at the administrator interface.
  • Page 173 administration.fm Administration Diagnostics View Data From WBM Diagnostics > LLDEP-MED TLVs View Data From Local Menu If both sent and received values are concordant, OK is appended to the parameter. If not, an error message is displayed. --- Administration --- Network --- LLDP-MED operation |--- Extended Power |--- Network policy (voice)
  • Page 174: Ip Tests

    administration.fm Administration Diagnostics 3.19.4 IP Tests For network diagnostics, the OpenStage phone can ping any host or network device to deter- mine whether it is reachable. Additionally, the IP route to a host or network device can be traced using the traceroute tool contained in the phone software. The Pre Defined Ping tests provide pinging for a pre-defined selection of servers: SIP server and SIP registrar.
  • Page 175: Process And Memory Information

    The High Threshold (MBs) parameter defines the threshold for off-time. For OpenStage 15/20/40, the default value is 10 MB, and for OpenStage 60/80, it is 30 MB. With Low Threshold (MBs), the threshold for off-time is defined. For OpenStage 15/ 20/40, the default value is 8 MB, and for OpenStage 60/80, it is 20 MB.
  • Page 176 administration.fm Administration Diagnostics Administration via WBM (V2) Diagnostics > Miscellaneous > Memory information A31003-S2000-M102-2-76A9, 28/05/2009 3-144 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 177: Fault Trace Configuration

    administration.fm Administration Diagnostics 3.19.6 Fault Trace Configuration Error tracing and logging can be configured separately for all components, i. e. the services and applications running on the OpenStage phone. The resulting files can be viewed in the WBM web pages over the Download links. The File size (bytes) parameter sets the maximum file size.
  • Page 178 administration.fm Administration Diagnostics The trace file is stored permanent memory. When the file has reached its size limit, it will be saved as old trace file, and the current exception file is emptied for future messages. The old trace file can be viewed here. •...
  • Page 179 administration.fm Administration Diagnostics Handles the Bluetooth interactions between external Bluetooth devices and the phone. Bluetooth is available only on OpenStage 60/80 phones. • Call log The Call log application displays the call history of the phone. • Call view Handles the representation of telephony calls on the phone screen. •...
  • Page 180 administration.fm Administration Diagnostics Any Java applications running on the phone will be run in the Java sandbox controlled by the Java service. • Journal service Responsible for saving and retrieving call history information, which is used by the Call log application.
  • Page 181 administration.fm Administration Diagnostics • Service registry Keeps a record of all services currently running inside the phone. • SIP call control Contains the call model for the phone and is associated with telephony and call handling. • SIP messages Traces the SIP messages exchanged by the phone. After changing the level for the tracing of SIP messages, the phone must be reboo- >...
  • Page 182 administration.fm Administration Diagnostics Administration via WBM (up to V1R5) Diagnostics > Fault Trace Configuration A31003-S2000-M102-2-76A9, 28/05/2009 3-150 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 183 administration.fm Administration Diagnostics Administration via WBM (V2) Diagnostics > Fault Trace Configuration A31003-S2000-M102-2-76A9, 28/05/2009 3-151 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 184: Easy Trace Profiles

    administration.fm Administration Diagnostics 3.19.7 Easy Trace Profiles In order to simplify tracing for a specific problem, the tracing levels can be adjusted using pre- defined settings. The Easy Trace profiles provide settings for a specific area, e. g. call connec- tion.
  • Page 185: Call Connection

    administration.fm Administration Diagnostics 3.19.7.3 Call Connection Diagnostics > Easy Trace Profiles > Call connection This Easy Trace profile contains the tracing of SIP messages. Please note that after > changing the level for the tracing of SIP messages, the phone must be rebooted. 3.19.7.4 Call Log Diagnostics >...
  • Page 186: Ldap Phonebook

    administration.fm Administration Diagnostics 3.19.7.5 LDAP Phonebook Diagnostics > Easy Trace Profiles > Phonebook (LDAP) problems 3.19.7.6 DAS Connection Diagnostics > Easy Trace Profiles > DAS connection 3.19.7.7 DLS Data Errors Diagnostics > Easy Trace Profiles > DLS data errors A31003-S2000-M102-2-76A9, 28/05/2009 3-154 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 187: Help Application

    administration.fm Administration Diagnostics 3.19.7.8 802.1x Diagnostics > Easy Trace Profiles > 802.1x 3.19.7.9 Help Application Diagnostics > Easy Trace Profiles > Help application problems 3.19.7.10 Sidecar Diagnostics > Easy Trace Profiles > Sidecar problems A31003-S2000-M102-2-76A9, 28/05/2009 3-155 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 188: Key Input

    administration.fm Administration Diagnostics 3.19.7.11 Key Input Diagnostics > Easy Trace Profiles > Key input problems 3.19.7.12 LAN Connectivity Diagnostics > Easy Trace Profiles > LAN connectivity problems 3.19.7.13 Local Phonebook Diagnostics > Easy Trace Profiles > Phonebook (local) problems A31003-S2000-M102-2-76A9, 28/05/2009 3-156 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 189: Messaging

    administration.fm Administration Diagnostics 3.19.7.14 Messaging Diagnostics > Easy Trace Profiles > Messaging application problems 3.19.7.15 Mobility Diagnostics > Easy Trace Profiles > Mobility problems 3.19.7.16 Phone administration Diagnostics > Easy Trace Profiles > Phone administration problems A31003-S2000-M102-2-76A9, 28/05/2009 3-157 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 190: Server Based Applications

    administration.fm Administration Diagnostics 3.19.7.17 Server based applications Diagnostics > Easy Trace Profiles > Server based application problems 3.19.7.18 Speech Diagnostics > Easy Trace Profiles > Speech problems 3.19.7.19 Tone Diagnostics > Easy Trace Profiles > Tone problems 3.19.7.20 USB Backup/Restore Diagnostics >...
  • Page 191: Voice Dialling

    administration.fm Administration Diagnostics 3.19.7.21 Voice Dialling Diagnostics > Easy Trace Profiles > Voice recognition problems 3.19.7.22 Web Based Management Diagnostics > Easy Trace Profiles > Web based management A31003-S2000-M102-2-76A9, 28/05/2009 3-159 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 192: No Tracing For All Services

    administration.fm Administration Diagnostics 3.19.7.23 No Tracing for All Services Diagnostics > Easy Trace Profiles > Clear all profiles A31003-S2000-M102-2-76A9, 28/05/2009 3-160 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 193: Bluetooth Advanced Traces (V2)

    administration.fm Administration Diagnostics 3.19.8 Bluetooth Advanced Traces (V2) For OpenStage 60/80 phones with firmware V2, low level Bluetooth traces can be controlled and viewed via web interface, in addition to the tracing facilities available in previous firmware versions (see Section 3.19.6, “Fault Trace Configuration”). Internally, the phone uses the hc- dump utility for creating the traces.
  • Page 194: Qos Reports

    administration.fm Administration Diagnostics 3.19.9 QoS Reports 3.19.9.1 Conditions and Thresholds for Report Generation For details about the functionality, please refer to the release notes. > The generation of QoS (Quality of Service) reports which are sent to a QCU server (see Sec- tion 3.3.8, “SNMP”) is configured here.
  • Page 195 administration.fm Administration Diagnostics Non-compressing codecs / Compressing codes: • Lost packets (per 1000 packets): When the number of lost packets exceeds this maxi- mum value during the observation interval, a report is created. Default: 10. • Consecutive lost packets: When the number of lost packets following one another ex- ceeds this maximum value during the observation interval, a report is created.
  • Page 196 administration.fm Administration Diagnostics Administration via Local Phone --- Administration --- Network --- QoS --- Reports |--- Generation |--- Mode |--- Report interval |--- Observe interval --- Minimum session length |--- Send now --- Thresholds |--- Maximum jitter |--- Round-trip delay |--- Non-compressing: |--- ...Lost packets (K) |--- ...Lost consecutive...
  • Page 197: View Report

    administration.fm Administration Diagnostics 3.19.9.2 View Report OpenStage phones generate QoS reports using a specific format, QDC (QoS Data Collection). The reports created for the last 6 sessions, i. e. conversations, can be viewed on the WBM. To enable the generation of reports, please ensure that: •...
  • Page 198 administration.fm Administration Diagnostics • Count of good packets: Total amount of good packets. • Maximum jitter: Maximum jitter (in ms) found during the report interval. • Maximum inter-arrival jitter: Maximum of the interarrival jitter values (in ms). The interar- rival jitter is the smoothed absolute value of the jitter measurements. It is calculated con- tinuously.
  • Page 199 administration.fm Administration Diagnostics • consecutive lost packets; • consecutive good packets. • HiPath Switch ID: Unique number identifying the HiPath switch to which the endpoints are assigned. • LTU number: In HiPath 4000 only, the shelf identification is taken from the shelf containing a gateway.
  • Page 200 administration.fm Administration Diagnostics Data viewing via WBM Diagnostics > QoS reports > View Session Data A31003-S2000-M102-2-76A9, 28/05/2009 3-168 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 201: Core Dump

    administration.fm Administration Diagnostics 3.19.10 Core dump If Enable core dump is checked, a core dump will be initiated in case of a severe error. The core dump will be saved to a file. By default, this function is activated. When File size unlimited is checked, there is no size limit for the core dump file. By default, it is not checked.
  • Page 202: Hpt Interface (For Service Staff)

    administration.fm Administration Diagnostics 3.19.12 HPT Interface (For Service Staff) For special diagnosis and maintenance tasks, the service staff may employ the HPT tool, which is able to control and observe an OpenStage phone remotely. For security reasons, this tool can only be used when a dongle key file is uploaded to the phone (see Section 3.9.10, “HPT Dongle Key”).
  • Page 203: Bluetooth

    administration.fm Administration Bluetooth 3.20 Bluetooth The Bluetooth interface can be enabled or disabled in the admin menu. By default, it is enabled. If Bluetooth is enabled, the user has the possibility to activate or deactivate it. The Bluetooth address is displayed. Bluetooth is available only on OpenStage 60/80 phones.
  • Page 204 administration.fm Administration Bluetooth A31003-S2000-M102-2-76A9, 28/05/2009 3-172 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 205: Examples And Howtos

    Minimum number of digits in a local PSTN length number (e. g. 3335333 = 7 digits). Local enterprise node Prefix to access Nottingham numbers from within the Siemens network. PSTN access code Prefix to make an international call in the UK. Operator codes 0, 7800 Set of numbers to access the local operators.
  • Page 206: Canonical Dial Lookup

    beispiele.fm Examples and HowTos Canonical Dialing 4.1.2 Canonical Dial Lookup The following example shows settings suitable for recognizing incoming numbers and assign- ing them to entries in the local phone book, and for generating correct dial strings from phone book entries, depending on whether the number is internal or external. Parameter Example value Explanation Local code <1>...
  • Page 207: Conversion Examples

    beispiele.fm Examples and HowTos Canonical Dialing 4.1.2.1 Conversion examples In the following examples, numbers entered into the local phonebook by the user are converted according to the settings given above. Example 1: Internal number, same node as the local phone User entry 2345 External numbers...
  • Page 208 beispiele.fm Examples and HowTos Canonical Dialing Example 3: External number, same local national code as the local phone User entry 011511234567 External numbers Local public form External access Not required code International gate- Use national code way code Number stored in the +4411511234567 phone book Dial string sent when...
  • Page 209: How To Create Logo Files For Openstage Phones

    beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones How to Create Logo Files for OpenStage Phones 4.2.1 For OpenStage 40 Create a New Image Create an image with the following specifications: • Width: 144 px • Height: 32 px •...
  • Page 210: For Openstage 60/80

    beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones Save the Image Finally, save the image in BMP format. You can now upload the logo file to the phone as described in Section 3.9.7, “Logo”. 4.2.2 For OpenStage 60/80 In the following, the creation of a transparent image suitable for use as a logo in OpenStage 60/ 80 is described.
  • Page 211 beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones Create a New Image Create an image with the size according to the phone type: Phone Type Size (px) OpenStage 60 240 x 70 OpenStage 80 480 x 142 Adobe Photoshop: Insert the Logo Place the logo image on the background, e.g.
  • Page 212 beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones Background Transparency Delete the background colour so that only the exact former background colour is 100% transparent. Adobe Photoshop: Make sure that the background color is selected by clicking on the Background Color icon. In the Tool palette, click on the Eraser symbol with the right Mouse button and select the Magic Eraser Tool.
  • Page 213: How To Set Up The Corporate Phonebook (Ldap)

    beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) How to Set Up the Corporate Phonebook (LDAP) The Corporate Phonebook function is based on an LDAP client that can be connected to the company’s LDAP service. A variety of LDAP servers can be used, for instance Microsoft Active Directory, OpenLDAP, or Apache Directory Server.
  • Page 214: Create An Ldap Template

    beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 4.3.2 Create an LDAP Template The user interface of the corporate phonebook application provides a form which is used both for search and retrieval. The task of an LDAP template is to map the phone’s search and display fields to LDAP at- tributes that can be delivered by the server.
  • Page 215 beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) The following examples show the relations between GUI field names, the attribute labels used in the template, and exemplary mappings to LDAP attributes. Generic Example (Standard Attributes) OpenStage Field LDAP LDAP Attribute Example...
  • Page 216 beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) Microsoft Active Directory Specific Example OpenStage Field LDAP LDAP Attribute Example Template Value Attribute ATTRIB01 Last name ATTRIB02 givenName John First name ATTRIB03 ipPhone 9991234 Business 1 ATTRIB04 otherTelephone 9992345 Business 2...
  • Page 217: Load The Ldap Template Into The Phone

    beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 4.3.3 Load the LDAP Template into the Phone When you have configured the LDAP template, you can upload it to the phone: Save the template under a suitable name, for example, ldap-template.txt. Copy the template file to the FTP server designated for deploying LDAP templates.
  • Page 218: Configure Ldap Access

    beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 4.3.4 Configure LDAP Access To enter the access data using the WBM, take the following steps: Navigate to Local Functions > Directory Settings. Enter the following parameters: • Server address (IP address or hostname of the LDAP server) •...
  • Page 219 beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) Enter the text to be searched. For information on using the onscreen keypad, see Section 3.1, “Access via Local Phone”, step 5. Navigate to the Find option and press .
  • Page 220 beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) Navigate to the desired entry and press on the TouchGuide to open the context menu. You can select one of the following options: • Dial the Business 1 number. •...
  • Page 221: An Lldp-Med Example

    beispiele.fm Examples and HowTos An LLDP-Med Example An LLDP-Med Example The following example illustrates the mode of operation of LLDP-MED. In order to evoke a re- action from LLDP-MED, the LAN switch has been set to auto-negotiation, whereas the phone’s LAN port (see Section 3.2.1, “LAN Port Settings”) is set to 100Mbit/s, hence a fixed value.
  • Page 222 beispiele.fm Examples and HowTos An LLDP-Med Example A31003-S2000-M102-2-76A9, 28/05/2009 4-18 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 223: How To Set Up And Deploy A Dial Plan

    beispiele.fm Examples and HowTos An LLDP-Med Example 4.4.1 How To Set Up And Deploy A Dial Plan For creating and deploying a dial plan to an OpenStage phone, a working installation of the DLS (version V2R4 onwards) is required. This HowTo describes the creation of a simple dial plan for OpenStage phones by example.
  • Page 224 beispiele.fm Examples and HowTos An LLDP-Med Example Click on to create the second dial plan rule. Enter the following data: Parameter Value Description/Remarks Digit string This rule matches numbers beginning with 0. In the USA, this number calls the operator. Action When Minimum length, Maximum length, and the length of the digit string entered by the user match, the...
  • Page 225 beispiele.fm Examples and HowTos An LLDP-Med Example 10. Enter the following data: Parameter Value Description/Remarks Digit string This rule matches numbers beginning with 011. In the USA, this digit string is the prefix international calls. Action When the entered digit string reaches the Minimum length, the Timer is started.
  • Page 226 beispiele.fm Examples and HowTos An LLDP-Med Example A31003-S2000-M102-2-76A9, 28/05/2009 4-22 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 227: Technical Reference

    referenz.fm Technical Reference Menus Technical Reference Menus This section describes the structure of the administration menus of the OpenStage > phone. For information on user menus, please refer to the user manual. 5.1.1 Web Interface Menu 5.1.1.1 Menu Structure Admin Login Applications (OpenStage 60/80) XML applications Add application...
  • Page 228 referenz.fm Technical Reference Menus Keyset operation / Keyset operation (V2) Services Security File transfer Defaults Phone application Hold music Picture Clip (OpenStage 60/80) LDAP (OpenStage 60/80) Logo (OpenStage 40/60/80) Screensaver (OpenStage 60/80) Ringer file Dongle key Local functions Directory settings (OpenStage 60/80) Messages Settings (V2) Locality Canonical dial settings...
  • Page 229 referenz.fm Technical Reference Menus Call connection Call log problems DAS connection Help application problems (OpenStage 60/80) Key input problems LAN connectivity problems Messaging application problems Mobility problems Phone administration problems Phonebook (LDAP) problems (OpenStage 60/80) Phonebook (local) problems (OpenStage 60/80) Server based application problems (OpenStage 60/80) Sidecar problems Speech problems...
  • Page 230: Web

    referenz.fm Technical Reference Menus 5.1.1.2 Web Pages Admin Login Add application A31003-S2000-M102-2-76A9, 28/05/2009 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 231 referenz.fm Technical Reference Menus Modify application Xpressions A31003-S2000-M102-2-76A9, 28/05/2009 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 232 referenz.fm Technical Reference Menus XML Phonebook Bluetooth A31003-S2000-M102-2-76A9, 28/05/2009 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 233 referenz.fm Technical Reference Menus IP configuration A31003-S2000-M102-2-76A9, 28/05/2009 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 234 referenz.fm Technical Reference Menus Port configuration (OpenStage 20/40) Port configuration (OpenStage 60/80) LLDP-MED operation A31003-S2000-M102-2-76A9, 28/05/2009 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 235 referenz.fm Technical Reference Menus System Identity System Identity (V2) SIP interface A31003-S2000-M102-2-76A9, 28/05/2009 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 236 referenz.fm Technical Reference Menus Registration SNMP A31003-S2000-M102-2-76A9, 28/05/2009 5-10 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 237 referenz.fm Technical Reference Menus Configuration (OpenStage 20/40) Configuration (OpenStage 20/40 V2) A31003-S2000-M102-2-76A9, 28/05/2009 5-11 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 238 referenz.fm Technical Reference Menus Configuration (OpenStage 60/80) Configuration (OpenStage 60/80 V2) A31003-S2000-M102-2-76A9, 28/05/2009 5-12 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 239 referenz.fm Technical Reference Menus Program keys Key Module 1 A31003-S2000-M102-2-76A9, 28/05/2009 5-13 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 240 referenz.fm Technical Reference Menus Key Module 2 Fixed Keys Keyset operation A31003-S2000-M102-2-76A9, 28/05/2009 5-14 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 241 referenz.fm Technical Reference Menus Keyset operation (V2) Services Security A31003-S2000-M102-2-76A9, 28/05/2009 5-15 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 242 referenz.fm Technical Reference Menus Defaults Phone application Hold music A31003-S2000-M102-2-76A9, 28/05/2009 5-16 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 243 referenz.fm Technical Reference Menus Picture Clip LDAP Logo A31003-S2000-M102-2-76A9, 28/05/2009 5-17 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 244 referenz.fm Technical Reference Menus Screensaver Ringer file Dongle key A31003-S2000-M102-2-76A9, 28/05/2009 5-18 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 245 referenz.fm Technical Reference Menus Directory settings (OpenStage 60/80) Directory settings (V2) Messages Settings A31003-S2000-M102-2-76A9, 28/05/2009 5-19 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 246 referenz.fm Technical Reference Menus Canonical dial settings Canonical dial lookup Canonical dial Energy saving A31003-S2000-M102-2-76A9, 28/05/2009 5-20 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 247 referenz.fm Technical Reference Menus Date and time Codec preferences Audio settings General information Change Admin password A31003-S2000-M102-2-76A9, 28/05/2009 5-21 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 248 referenz.fm Technical Reference Menus Change User password Ringer Setting A31003-S2000-M102-2-76A9, 28/05/2009 5-22 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 249 referenz.fm Technical Reference Menus LLDP-MED TLVs A31003-S2000-M102-2-76A9, 28/05/2009 5-23 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 250 referenz.fm Technical Reference Menus Fault trace configuration A31003-S2000-M102-2-76A9, 28/05/2009 5-24 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 251 referenz.fm Technical Reference Menus Fault trace configuration (V2) Bluetooth handsfree profile A31003-S2000-M102-2-76A9, 28/05/2009 5-25 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 252 referenz.fm Technical Reference Menus Bluetooth headset profile Call connection Call log problems DAS connection A31003-S2000-M102-2-76A9, 28/05/2009 5-26 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 253 referenz.fm Technical Reference Menus Help application problems Key input problems LAN connectivity problems Messaging application problems A31003-S2000-M102-2-76A9, 28/05/2009 5-27 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 254 referenz.fm Technical Reference Menus Mobility problems Phone administration problems Phonebook (LDAP) problems Phonebook (local) problems A31003-S2000-M102-2-76A9, 28/05/2009 5-28 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 255 referenz.fm Technical Reference Menus Server based application problems Sidecar problems Speech problems Tone problems USB backup/restore A31003-S2000-M102-2-76A9, 28/05/2009 5-29 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 256 referenz.fm Technical Reference Menus Voice recognition problems Web based management Web based management (V2) A31003-S2000-M102-2-76A9, 28/05/2009 5-30 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 257 referenz.fm Technical Reference Menus 802.1x problems Clear all profiles Bluetooth Advanced Traces (V2) A31003-S2000-M102-2-76A9, 28/05/2009 5-31 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 258 referenz.fm Technical Reference Menus Generation A31003-S2000-M102-2-76A9, 28/05/2009 5-32 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 259 referenz.fm Technical Reference Menus View Session Data A31003-S2000-M102-2-76A9, 28/05/2009 5-33 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 260 referenz.fm Technical Reference Menus IP tests Memory information A31003-S2000-M102-2-76A9, 28/05/2009 5-34 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 261 referenz.fm Technical Reference Menus Memory information (V2) Core dump Remote trace A31003-S2000-M102-2-76A9, 28/05/2009 5-35 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 262 referenz.fm Technical Reference Menus Remote trace (V2) Restart phone Factory reset Secure Shell A31003-S2000-M102-2-76A9, 28/05/2009 5-36 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 263: Local Phone Menu

    referenz.fm Technical Reference Menus 5.1.2 Local Phone Menu Menu Further information ... |--- Administration |--- Applications |--- CPP |--- Java --- XML |--- Add application |--- Display name -> Section 3.12.1 |--- Application name -> Section 3.12.1 |--- Server address ->...
  • Page 264 referenz.fm Technical Reference Menus Menu Further information ... |--- Program name -> Section 3.12.1 |--- Use proxy -> Section 3.12.1 |--- XML trace enabled -> Section 3.12.1 |--- Debug program name -> Section 3.12.1 |--- Number of tabs -> Section 3.12.1 |--- Tab 1 display name ->...
  • Page 265 referenz.fm Technical Reference Menus Menu Further information ... |--- Maximum jitter -> Section 3.19.9 |--- Round-trip delay -> Section 3.19.9 |--- Non-compressing: |--- ...Lost packets (K) -> Section 3.19.9 |--- ...Lost consecutive -> Section 3.19.9 |--- ...Good consecutive -> Section 3.19.9 |--- Compressing: |--- ...Lost packets (K) ->...
  • Page 266 referenz.fm Technical Reference Menus Menu Further information ... |--- SIP session |--- Session timer -> Section 3.4.8 |--- Session duration (s) -> Section 3.4.8 |--- Registration timer (s) -> Section 3.4.6 |--- Server type -> Section 3.4.6 |--- Realm -> Section 3.4.6 |--- User ID ->...
  • Page 267 referenz.fm Technical Reference Menus Menu Further information ... |--- MWI server URI -> Section 3.5.5 --- BLF pickup code |--- File Transfer |--- Defaults -> Section 3.9.2 |--- Download method -> Section 3.9.2 |--- FTP Server -> Section 3.9.2 |--- FTP Port ->...
  • Page 268 referenz.fm Technical Reference Menus Menu Further information ... |--- FTP Username -> Section 3.9.5.1 |--- FTP Password -> Section 3.9.5.1 |--- FTP path -> Section 3.9.5.1 |--- HTTPS base URL -> Section 3.9.5.1 --- Filename -> Section 3.9.5.1 |--- LDAP |--- Use default ->...
  • Page 269 referenz.fm Technical Reference Menus Menu Further information ... |--- Server address -> Section 3.10.1 |--- Server port -> Section 3.10.1 |--- Timeout (sec) for Search Trigger |--- Authenticate -> Section 3.10.1 |--- User name -> Section 3.10.1 --- Password -> Section 3.10.1 |--- Locality |--- Canonical settings |--- Local country code...
  • Page 270 referenz.fm Technical Reference Menus Menu Further information ... |--- Difference (mins) -> Section 3.4.4.1 |--- Auto DST -> Section 3.4.4.1 --- DST zone -> Section 3.4.4.1 |--- Speech |--- Codec Preferences |--- Silence suppression -> Section 3.11.2 |--- Packet size ->...
  • Page 271: Troubleshooting: Error Codes

    referenz.fm Technical Reference Troubleshooting: Error Codes Troubleshooting: Error Codes For a set of error cases, specific error codes are defined. These error codes are shown in brackets on the display, following a general error note. Example: „No Telephony possible (LP1)“. Problem Description Error code...
  • Page 272 referenz.fm Technical Reference Troubleshooting: Error Codes A31003-S2000-M102-2-76A9, 28/05/2009 5-46 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 273: Glossary

    bkglos.fm Glossary Nur für den internen Gebrauch Glossary Address of Record (AoR) A ->SIP ->URI that represents the "public address" of a SIP user resp. a phone or line. The format is similar to an E-mail address: "username@hostname". (for a definition, see RFC 3261) ADPCM Adaptive Differential Pulse Code Modulation.
  • Page 274 bkglos.fm Glossary Nur für den internen Gebrauch Domain Name System. Performs the translation of network domain names and computer hostnames to ->IP addresses. DTMF Dual Tone Multi Frequency. A means of signaling between a phone and e. g. a voicemail facility.
  • Page 275 bkglos.fm Glossary Nur für den internen Gebrauch HTTP Hypertext Transfer Protocol. A standard protocol for data transfer in ->IP networks. Internet Protocol. A data-oriented network layer protocol used for transferring data across a packet-switched internetwork. Within this network layer, reliability is not guaranteed. IP address The unique address of a terminal device in the network.
  • Page 276 bkglos.fm Glossary Nur für den internen Gebrauch LLDP Link Layer Discovery Protocol (IEEE Standard 802.1AB). Provides a solution for the dis- covery of elements on a data network and how they are connected to each other. MAC Address Media Access Control address. Unique 48-bit identifier attached to network adapters. MDI-X Media Dependent Interface crossover (X).
  • Page 277 bkglos.fm Glossary Nur für den internen Gebrauch PSTN Public Switched Telephone Network. The network of the world's public circuit-switched telephone networks. Quality of Service. The term refers to control mechanisms that can provide different priority to different users or data flows, or guarantee a certain level of performance to a data flow in accordance with requests from the application program.
  • Page 278 bkglos.fm Glossary Nur für den internen Gebrauch Session Initiation Protocol. Signaling protocol for initialising and controlling sessions, used e. g. for ->VoIP calls. SNMP Simple Network Management Protocol. Used for monitoring, controlling, and administra- tion of network and network devices. SNTP Simple Network Time Protocol.
  • Page 279 bkglos.fm Glossary Nur für den internen Gebrauch Uniform Resource Locator. A special type of ->URI which provides means of acting upon or obtaining a representation of the resource by describing its primary access mechanism or network location. VLAN Virtual Local Area Network. A method of creating several independent logical networks within a physical network.
  • Page 280 bkglos.fm Glossary Nur für den internen Gebrauch A31003-S2000-M102-2-76A9, 28/05/2009 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 281: Index

    OperaAdminSIX.fm Index Nur für den internen Gebrauch Index Address of Record (AoR) 6-1 Handset 1-3, 1-4, 1-5, 1-6 Administration Menu (Local Menu) 3-1, 3-2 Application Keys 1-3, 1-4, 1-5 Initial Digits 3-80 Audio Keys 1-3, 1-4, 1-6 Internal Numbers 3-80 International Code (Local Country Code) 3- Bluetooth 3-171 International Gateway Code 3-81...
  • Page 282 OperaAdminSIX.fm Index Nur für den internen Gebrauch Trunk Prefix (National Prefix) 3-79 National Prefix (Trunk Prefix) 3-79 uaCSTA 3-63 UDP 6-6 Operator Code 3-79 Outbound Proxy 3-42 VLAN 2-11, 3-7 Voice Mail Number 3-32 Password, change 3-132 Password, enter 3-1 PBX 6-4 WBM (Web Based Management) 1-6, 2-7, 6- Phone Software (Download) 3-91...
  • Page 283 OperaAdminSIX.fm Index Nur für den internen Gebrauch A31003-S2000-M102-2-76A9, 28/05/2009 OpenScape Voice - OpenStage Family, Administration Manual...
  • Page 284 OperaAdminSIX.fm Index Nur für den internen Gebrauch A31003-S2000-M102-2-76A9, 28/05/2009 OpenScape Voice - OpenStage Family, Administration Manual...

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