Do you have a question about the SER-7000 and is the answer not in the manual?
Questions and answers
Edward Rios
February 22, 2025
How to clear mode error
1 comments:
Mr. Anderson
February 22, 2025
To clear a mode error on the Sam4s SER-7000, you can perform an initial clear by following these steps:
1. Turn the power switch on the right side of the register to the OFF position. 2. Turn the control lock to the PGM position. 3. Press and hold the key position where the CASH key is located on the default keyboard layout. 4. While holding the CASH key, turn the power switch to the ON position. 5. The message “SIGN ON REQUIRED” will display when the initial clear is complete.
This procedure resets the register and may help resolve the mode error. If issues persist, contact your SAM4S dealer.
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SER-7000/7040 Program Manual All specifications are subject to change without notice. V1.01 Contact you authorized SAM4S/Samsung dealer for sales, service and support. Dealer Imprint:...
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ATTENTION The product that you have purchased contains a rechargeable Ni-MH battery. This battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of the battery into the municipal waste system. Check with your local solid waste officials for details concerning recycling options or proper disposal WARNING This is a Class A product.
Contents Getting Started About the SER-7000 Series ....................... 1 Register Controls ........................1 Power On/Off ......................1 Front View........................1 Display Adjustments ....................1 Rear View........................2 Navigating the SER-7000 ......................3 Default Keyboard – SER-7000..................3 Key Descriptions ......................5 Control Lock ......................
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%1 - %10 ........................57 Price Inquiry/Stock Inquiry ..................57 Print ...........................57 Print Check ........................57 Promo ........................57 Recall Check 1-4 .......................57 Scale ..........................57 Store Check 1-4 ......................57 Tax Exempt .......................57 Time In/Out .......................57 Tip 1-3 ........................57 Tip Declare ........................57 Getting Started SER-7000 Program Manual...
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Recipe Table......................57 Time Activated Functions......................57 Time Activated Keyboard Levels................57 Time Activated Price Levels ..................57 Time Activated Macros ..................... 57 Time Activated String Reports.................. 57 Time Activated Shifts....................57 KP Time Period ......................57 SER-7000 Program Manual Getting Started...
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Employee Card Read Format....................57 Age Verification ........................57 Mix & Match Table .........................57 Appendices Register Communications Ports....................57 Standard Ports......................57 Optional Ports......................57 Pin Descriptions........................57 Loop Back Connections......................57 System Configurations......................57 Inter Register Communications .................57 Glossary of Terms Index Getting Started SER-7000 Program Manual...
About the SER-7000 Series The SER-7000 Series is offered in two different versions: The SER-7000 features a flat 160-position keyboard with 107 NLU keys. Because it offers protection from spills, this keyboard works best in restaurants, food service shops, or convenience stores where food is served.
Navigating the SER-7000 This chapter explains the conventions used for displaying and entering information. Review the information contained in this chapter before attempting to program your SER- 7000. Default Keyboard – SER-7000 PRICE RECT DETL RCPT KEYB RECEIPT TIME EMP #...
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MACRO ENTER DONE VOID #/NS CANCEL EMP# FEED FEED ISSUE SHIFT ACCT RTRN CORR CURSOR CURSOR TIME CLEAR X/TIME SHIFT IN/OUT DOWN CURSOR CURSOR MISC LEFT RIGHT PAGE PAGE CHECK DOWN TEND YES/N SBTL CASH SER-7000 Program Manual Getting Started...
Because the SAM4S SER-7000 keyboard is programmable, you can use the default keyboard, you can modify it, or you can design a keyboard that fits your exact needs. In order to program and operate the SAM4S SER-7000, you must place all of the following keys on every keyboard:...
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The EMPLOYEE # key is used to sign on a cashier, clerk, server or EMPLOYEE employee who is clocking in or out. The EMPLOYEE (1-10) keys can be programmed to sign on a specific EMPLOYEE (1-10) employee when pressed directly, without entering a code. SER-7000 Program Manual Getting Started...
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Use to execute one of the forty possible macros by entering the macro MACRO # number and pressing the MACRO # key. Press the MDSE RETURN key to adjust items inside or outside of a MDSE RETURN transaction. Getting Started SER-7000 Program Manual...
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(X is determined in memory allocation.) Once recalled, a transaction could be reviewed (using the cursor keys or PAGE UP/PAGE DN) and/or corrected as necessary. To exit the paid order view, press DONE. SER-7000 Program Manual Getting Started...
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Press RECEIPT ON/OFF to toggle the receipt function from on to off. RECEIPT ON/OFF You must first have a receipt printer connected, identified to the register, and the print receipt automatically option (see General Printing Options) turned on. Getting Started SER-7000 Program Manual...
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SUBTOTAL key may be required before some functions, such as subtotal discount. Use to enter the table number of the check. If a table number is entered, TABLE # (1-4) the TABLE # key can also be used to recall the check. SER-7000 Program Manual Getting Started...
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Use the X/TIME key to multiply, to register split price items, or display the X/TIME time in the REG mode. When programming, press Y/N to toggle a selection from yes to no or no to yes. Getting Started SER-7000 Program Manual...
Use for tests and special settings. This position is not S MODE marked on the control lock. The SER-7000 includes two sets of keys that can be used to access the following control lock positions. Positions Accessible VOID, OFF, REG, X...
Key Prompting While you are programming the SER-7000, the bottom line of the screen displays the keys that you are allowed to use next. (These prompts do not display on the operator screen in the REG control lock position, or in manager operations.)
3 4 . P O S T L O G O I M A G E O N G C ( 0 - 8 ) currently displayed. E S C Y / N E N T E R P A G E U P / D N SER-7000 Program Manual Getting Started...
EXEMPT ENTER YES/NO SHIFT VOID ‘ MACRO PAGE RECALL PAGE DOWN CHECK < MACRO STORE CHECK CAPS SHIFT BOLD SPACE SPACE SPACE SPACE SPACE BACK > MACRO MISC @/FOR CLEAR MISC CHECK SBTL DONE CASH Getting Started SER-7000 Program Manual...
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Press ESC and the original descriptor will be displayed again, or Press BACK to remove the previous character. 3. Press ENTER to finalize the new descriptor, or press to finalize the new descriptor and move the cursor to the next field SER-7000 Program Manual Getting Started...
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Æ ô ö ò û ù CODE CHAR ÿ Ö Ü ¢ £ ¥ ö ƒ á í CODE CHAR ó ú ñ Ñ ¿ ½ CODE CHAR ¼ ß ø CODE CHAR Double CODE Getting Started SER-7000 Program Manual...
An initial clear may be necessary as part of servicing, or troubleshooting an SER-7000 register or system. Perform this procedure only as necessary. Contact your SAM4S dealer first if you have questions about operating or programming your SER-7000. To Perform an Initial Clear: 1.
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Getting Started SER-7000 Program Manual...
S-Mode Programming S- Mode Programming Menu CAUTION: S-Mode functions are reserved for dealers who set-up and service your SER-7000 system. The user will normally perform no S-Mode functions. The procedures described in this area are security sensitive. Many S-Mode functions, including memory clearing and memory allocation, may cause damage or loss if they are performed without first backing up register data.
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1 3 . L O A D D E F A U L T M E S S A G E S 1 4 . C H E C K U N L O C K E N T E R P A G E U P / D N S-Mode Programming SER-7000 Program Manual...
3. The display will indicate PASS/FAIL for each port. Refer to "Loop Back Connections" in the "Appendix" for information about making a loop back test connector. 4. Press any key to return to the H/W TEST MENU. SER-7000 Program Manual S-Mode Programming...
E N T E R D A T E / T I M E Y Y Y Y M M D D H H M M S S hour/minute /second, press ENTER. 3. Press any key to return to the H/W TEST MENU. S-Mode Programming SER-7000 Program Manual...
M O D E K E Y keyboard. Press any T O F I N I S H key; the key will be indicated on the display. 3. Turn the MODE key to exit and return to the H/W TEST MENU. SER-7000 Program Manual S-Mode Programming...
RAM OK" will display if there are no RAM problems. 4. Press any key to return to the H/W TEST MENU. NOTE: This test is non-destructive. Performing this test will not affect the current program or totals. S-Mode Programming SER-7000 Program Manual...
This test requires a loopback connector. Test EXTERNAL LOOPBACK runs continuously counting success (S) and failure (F). Test sends packet to each register in the range IRC SYSTEM TEST input. Test runs continuously counting success (S) and failure (F). SER-7000 Program Manual S-Mode Programming...
P R E S S A N Y K E Y T O R E T U R N RAM checksum" and Calculating Ext. RAM checksum" will display momentarily before the RAM checksums display. 3. Press any key to return to the H/W TEST MENU. S-Mode Programming SER-7000 Program Manual...
S W I P E T H E C A R D an optional credit card reader. 2. At the messages: "SWIPE THE CARD", swipe the card through the reader. 3. Press any key to return to the H/W TEST MENU. SER-7000 Program Manual S-Mode Programming...
P R E S S A N Y K E Y 2. Press any key to return to the H/W TEST MENU. Print Image Logo 1. Select PRINT IMAGE LOGO from the H/W TEST MENU to print the eight stored logo bitmap images. S-Mode Programming SER-7000 Program Manual...
CAUTION: The procedures described in this area are security sensitive. Clearing all or parts of the SER-7000 memory may cause damage or loss to the program. Do not share this information with unauthorized users and distribute the special S-Mode key only to those you may want to perform these functions.
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ENTER. The display will prompt: “Default Mem. Alloc.? [Y]”. Press the Y/N key to toggle from Y (yes) to N (no), then press ENTER. The S-MODE PROGRAMMING MENU will display. S-Mode Programming SER-7000 Program Manual...
Selective Memory Clearing The Memory Clear selection allows you to selectively clear various areas of the SER-7000 memory. S - M O D E M E M O R Y C L E A R 1. Select MEMORY CLEAR from the S- 1 .
1 8 . P R O J E C T I O N S R E M A I N I N G M E M O R Y : 2 3 0 6 0 B Y T E S S-Mode Programming SER-7000 Program Manual...
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M I X & M A T C H R E M A I N I N G M E M O R Y : 2 3 0 6 0 B Y T E S SER-7000 Program Manual S-Mode Programming...
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57 to select which groups will report for each employee. Choose HARD or SOFT. Hard checks store CHECK TRACKING METHOD only the check balances; soft check store check detail for the number of lines determined at step 12. S-Mode Programming SER-7000 Program Manual...
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See "Product Mix Group Time Periods" in "P-Mode Programming". The Product Projection report provides a PROJECTIONS history of each product mix item's sales by day of week. Determine if you wish to use this report. SER-7000 Program Manual S-Mode Programming...
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Dollars and counts by type of sale for each TAKE-OUT BY TIME designated time period. PERIODS DRIVE-THRU BY TIME PERIODS TRACK 1 BY TIME PERIODS TRACK 2 BY TIME PERIODS TRACK 3 BY TIME PERIODS S-Mode Programming SER-7000 Program Manual...
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Z2 reports, etc. You must select all levels below your highest selected report level. For example, if you select Z4 reporting for a particular report, then you must also select Z1, Z2, and Z3 for that report. SER-7000 Program Manual S-Mode Programming...
5 . K B D L E V E L 5 a PLU, WLU or E S C FUNCTION key. 3. A pop up window displays the keyboard level selection. Select the keyboard level you wish to program, press ENTER. S-Mode Programming SER-7000 Program Manual...
Press ENTER to assign the number, or press ESC E S C E N T E R to exit without changing the current The current function and assignment. descriptor for this key are displayed here. S-Mode Programming SER-7000 Program Manual...
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4. Press ESC to exit. At the prompt: EXIT? [Y] press ENTER. 5. At the prompt: SAVE KEY RELOCATION? [Y] press ENTER, or press the Y/N key, then press ENTER to exit without saving changes. SER-7000 Program Manual S-Mode Programming...
"Function Key Program Summary" In P-Mode Programming for a listing of function codes. 3. Type a new key code and press ENTER or press ESC to exit. S-Mode Programming SER-7000 Program Manual...
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5. Press ESC to exit. At the prompt: EXIT? [Y] press ENTER. 6. At the prompt: SAVE KEY RELOCATION? [Y] press ENTER, or press the Y/N key, then press ENTER to exit without saving changes. SER-7000 Program Manual S-Mode Programming...
1 1 . R E G H O L D S K P G L O B A L O R D E R # 0 0 E S C Y / N E N T E R P A G E U P / D N S-Mode Programming SER-7000 Program Manual...
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If Y, the PLU descriptor will be sent when polling. SEND PLU DESC WHEN POLLED (Increases polling time.) If N, if the printer runs out of paper when printing DISP PRINTER ERR WHEN POLL polled reports, the paper out condition will not interrupt polling. SER-7000 Program Manual S-Mode Programming...
SELECTIONS screen. 2. The drivers for the selected printer display. Press the keys to select the printer for which you wish to view or edit commands. If necessary, press PAGE DN to view additional printers. S-Mode Programming SER-7000 Program Manual...
P O R T # 4 P O L L I N G C T Z E N 3 5 5 1 return to the S- E S C E N T E R P A G E U P / D N MODE PROGRAMMING MENU. S-Mode Programming SER-7000 Program Manual...
E S C Y / N E N T E R P A G E U P / D N ENTER to display a list of choices. 5. Press ESC to return to the S-MODE PROGRAMMING MENU. SER-7000 Program Manual S-Mode Programming...
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Enables auto cutter if applicable. CUTTING AFTER PRINTING? Allows printer to send the drawer kick signal. IF PRINTER, KICK THE DRAWER? S-Mode Programming SER-7000 Program Manual...
Type the number for your choice and press ENTER. Press the keys to move the cursor to your choice and press ENTER. 3. After selection the appropriate report is printed. SER-7000 Program Manual S-Mode Programming...
System Password The system password allows service access to all of the functions of the SER-7000. For example, use the system password: If you are servicing a users system and you do not know an employee code that allow you to access necessary functions.
E S C P A G E U P / D N the contents will display as in the example on the right. 4. Press PAGE UP or PAGE DN to view the entire contents. Press ESC to exit to the SUPER MACRO SCAN screen. SER-7000 Program Manual S-Mode Programming...
4 . T R A C K # 4 to move the cursor to the port to which the E S C E N T E R P A G E U P / D N printer is attached, then press ENTER. S-Mode Programming SER-7000 Program Manual...
1 7 . S T R I N G R E P 0 R T 1 8 . P L U S T O C K E N T E R P A G E U P / D N SER-7000 Program Manual P-Mode Programming...
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2 8 . A G E V E R I F I C A T I O N 2 9 . M I X & M A T C H T A B L E E N T E R P A G E U P / D N P-Mode Programming SER-7000 Program Manual...
E S C E N T E R P A G E U P / D N 2. Press a numeric digit (1-2) or press the keys to move the cursor to ADD & CHANGE or DELETE, and then press ENTER. SER-7000 Program Manual P-Mode Programming...
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L U # E S C Y / N E N T P A G E U P / D N wish to program is displayed. 6. Press ESC to return to the PLU# PROGRAMMING screen. P-Mode Programming SER-7000 Program Manual...
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See “PLU Status Group” on page 38 to select product mix items for this PLU item. See “Product Mix Groups” on page 57 to set up product mix items and time periods. SER-7000 Program Manual P-Mode Programming...
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See “Edit Inventory Item” in the “X-Mode Procedures” chapter of the SER-7000 Operation Manual to manage receipts, transfers and waste as well as view actual inventory and unit cost. Use report # 41, the Inventory Report to report the status of inventory items.
P L U # E S C E N T E R I N D I V I D U A L P L U press ESC to exit without deleting the PLU. 3. Continue from step 2 if there are additional PLUs to delete, or press ESC to return to the PLU PROGRAMMING screen. SER-7000 Program Manual P-Mode Programming...
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E S C E N T E R I N D I V I D U A L P L U to be deleted in the TO PLU # field, press ENTER. P-Mode Programming SER-7000 Program Manual...
1 0 . D O E S P L U U S E G A L L O N A G E E S C Y / N E N T P A G E U P / D N SER-7000 Program Manual P-Mode Programming...
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3 9 . P R T P R I C E O N R E C E I P T / D E T A I L Y E S C Y / N E N T P A G E U P / D N P-Mode Programming SER-7000 Program Manual...
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“main” item. If Y, then a condiment entry must follow the COMPULSORY CONDIMENT ENTRY registration of a PLU. SER-7000 Program Manual P-Mode Programming...
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If Y, the tare # indicated here will AUTO TARE# (0-20) automatically subtract from the weight from the scale. See “Scale” on page 57 to preset tare weights. P-Mode Programming SER-7000 Program Manual...
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Choose Y if you wish to allow the PROMO ALLOW PROMO operation, i.e. buy two, get one free. PROMO activity will remove the item cost from the sale, but the count will include the promo item. SER-7000 Program Manual P-Mode Programming...
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Must be set to Y for PLUs in this group to PRINT ON RECEIPT print on the receipt. Must be set to Y for PLUs in this group to PRINT ON JOURNAL print on the journal or collect in the electronic journal. P-Mode Programming SER-7000 Program Manual...
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See "Age Verification" on page 57 to set the minimum age for each of up to 5 categories. MIX & MATCH TABLE # SER-7000 Program Manual P-Mode Programming...
4. Select Y or N at the "Do Not add to Group Total?" field. Press ENTER to set the field and advance to the next group. 5. Press ESC to return to the P-MODE PROGAMMING MENU. P-Mode Programming SER-7000 Program Manual...
A P P R O P R I A T E F U N C T I O N K E Y 2. Select a function to program. 3. The programming option screen for the function will display. SER-7000 Program Manual P-Mode Programming...
95. MACRO 19 See program screen on page 57 47. EMPLOYEE 7 Descriptor 96. MACRO 20 See program screen on page 57 48. EMPLOYEE 8 Descriptor 97. MACRO 21 See program screen on page 57 P-Mode Programming SER-7000 Program Manual...
See program screen on page 57 195. QUIT Descriptor 146. NEXT RECORD Descriptor 196. RECEIPT ON/OFF Descriptor 147. #/NO SALE See program screen on page 57 197. RECALL CHECK 1 See program screen on page 57 SER-7000 Program Manual P-Mode Programming...
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232. TIP 1 See program screen on page 57 270. 233. TIP 2 See program screen on page 57 234. TIP 3 See program screen on page 57 235. TRANS CHK1 Descriptor & X-Mode Control P-Mode Programming SER-7000 Program Manual...
E S C Y / N E N T P A G E U P / D N Cash Key Program Note FIELD Notes Enter the number of the serial port to which the coin COIN CHANGER PORT# (0-4) changer is attached. SER-7000 Program Manual P-Mode Programming...
E S C Y / N E N T P A G E U P / D N Check Key Program Note FIELD Notes Enter the number of the serial port to which the coin COIN CHANGER PORT# (0-4) changer is attached. P-Mode Programming SER-7000 Program Manual...
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P R I N T I N G P O R T # ( 0 - 4 ) E S C Y / N E N T P A G E U P / D N SER-7000 Program Manual P-Mode Programming...
Select whether any change from an over-tender is CHANGE IN FOREIGN CURRENCY issued in foreign currency (Y) or home currency (N). Select the drawer to be opened on foreign currency LINKED DRAWER # (0-3) tender transactions. P-Mode Programming SER-7000 Program Manual...
KP routing manually. Also, a single item, or large order might be required to be sent to a different printer than normal. Select STAYDOWN, TRANS (transaction), POP UP or ITEM POP up operation. SER-7000 Program Manual P-Mode Programming...
Notes Enter the number of the serial port to which the coin COIN CHANGER PORT# (0-4) changer is attached. Reserved for future use. CONNECT EFT TERMINAL Reserved for future use. EFT TERMINAL TRANSACTION KEY (0-9) SER-7000 Program Manual P-Mode Programming...
For example, if you wish to affect PLU digit #4 with a value of 1, then pressing this modifier key prior to the registration of PLU #17 will result in the registration of PLU #1017. P-Mode Programming SER-7000 Program Manual...
C O M P U L S O R Y V A L I D A T I O N E S C Y / N E N T E R P A G E U P / D N P-Mode Programming SER-7000 Program Manual...
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Press the % key programmed with the "do it" function to finalize the sale with an amount still due. The amount due that is forgiven will be added to this key total. SER-7000 Program Manual P-Mode Programming...
L E N G T H O F C H E C K # ( 0 - 1 0 ) S C A N C H E C K # ? E S C Y / N E N T E R P A G E U P / D N SER-7000 Program Manual P-Mode Programming...
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Note: see “Store Check 1-4” on page 57. You must also set the appropriate Store Check key with the drive thru option enabled. Allows use of scanner to enter check number. SCAN CHECK# P-Mode Programming SER-7000 Program Manual...
Note: see “Recall Check 1-4” on page 57. You must also set the appropriate Recall Check key with the drive thru option enabled. P-Mode Programming SER-7000 Program Manual...
1 2 . D I R E C T M U L T I P L I C A T I O N : E N A B L E E S C Y / N E N T E R P A G E U P / D N SER-7000 Program Manual P-Mode Programming...
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3 9 . S T A R T A T P R I C E 1 I N P L U P G M E S C Y / N E N T E R P A G E U P / D N P-Mode Programming SER-7000 Program Manual...
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E S C Y / N E N T E R P A G E U P / D N when more information is located on pages above or below the current page. SER-7000 Program Manual P-Mode Programming...
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For example if you wish to eliminate pennies, the ranges could be set as: #1 00-02 000 (.00-.02 rounds to .00) #2 03-07 005 (.03-.07 rounds to .05) #3 08-09 010 (.08-.09 rounds up to .10) P-Mode Programming SER-7000 Program Manual...
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ALLOW POST TENDERING been finalized, for the purpose of computing change Choose Y to automatically sign off at the EMPLOYEE: Y=POP UP/N=STAY DOWN completion of a transaction. Choose N to register sales continuously for the same employee. SER-7000 Program Manual P-Mode Programming...
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FIELD Notes Select the method you wish to use when EMP. SIGN ON signing on to operate the SER-7000: PUSH BUTTON, SECRET CODE, EMPLOYEE# or MCR. See “Employee Sign-On/Sign- Off” in the SER-7000 Operation Manual for more information. Determine the maximum quantity that can be QTY LIMIT FOR X/TIME used for a multiplier.
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COMP. must be entered at prompt. Operator may press escape to sell items when set to N. If N, Check ditis is not required for scanning CHECK DIGIT OF NONPLU CODE price embedded bar code. SER-7000 Program Manual P-Mode Programming...
Choose Y to subtract the VAT tax amount VAT SUBTRACTED FROM IND. PLU from the PLU totals on the PLU report. If N, the PLU report total reflects the items price and the value added tax. P-Mode Programming SER-7000 Program Manual...
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Choose N to remove the indicator from the display and print. If Y, prints breakout tax amount on VAT tax PRINT TAX ON VAT sales receipts. SER-7000 Program Manual P-Mode Programming...
ACTIVATE OPEN DRAWER ALARM drawer remains open the length of time specified in option #6 below. Enter length of time the drawer may be open OPEN DRAWER ALARM TIME (in seconds) before the open drawer alarm sounds. P-Mode Programming SER-7000 Program Manual...
PRINT RECEIPTS IN TRAINING normally printed) during training. If receipts are printed they are normally PRINT "TRAINING" printed with the message TRAINING and the message '***TRAINING***" displays on the operator screen. Choose N to remove these messages. SER-7000 Program Manual P-Mode Programming...
7 . M O D E O V E R W R I T E S P R E V M O D E change information in the same manner as described for general options. E S C Y / N E N T E R P A G E U P / D N P-Mode Programming SER-7000 Program Manual...
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PLU is modified only once, i.e. small/med/large. If N, several modifiers affecting different digit positions could be entered and then affect the PLU registered. For example, size, crust type, and/or toppings could be indicated on pizza items. SER-7000 Program Manual P-Mode Programming...
1 5 . G C P R I N T E R # ( 0 - 4 0 ) E S C Y / N E N T E R P A G E U P / D N P-Mode Programming SER-7000 Program Manual...
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If a check with held items is paid, a warning WARN IF HELD ITEMS AT FINAL will display. The SER-7000 system does not feature a TRK 2 HOLD CLOSED CHK FM TRK 1 standard closed check file. However, if you...
1 7 . S O R T K P B Y S E A T # E S C Y / N E N T E R P A G E U P / D N P-Mode Programming SER-7000 Program Manual...
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Real time means that each item will print at KP IS: Y=REAL TIME/N=BATCH the printer when the next item is entered (one item delay). Batch means that the entire order will print when the order is finalized. SER-7000 Program Manual P-Mode Programming...
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If seat # system is used, will sort kitchen SORT KP BY SEAT # printer orders by seat #, for example: Seat #1 01 Eggs 01 Coffee Cream ----------------- Seat #2 01 Eggs 01 Orange Juice P-Mode Programming SER-7000 Program Manual...
2. Select fields and change information in E S C Y / N E N T E R P A G E U P / D N the same manner as described for general options. SER-7000 Program Manual P-Mode Programming...
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Indicate the port on the register that is VALIDATION PORT# (0-4) connected to the validation printer. Allows the pole display to show a running DISPLAY RUNNING SUBTL ON POLE subtotal as items are entered. P-Mode Programming SER-7000 Program Manual...
2 0 . G U E S T C H E C K P R E / P O S T A M B L E N O N E E S C Y / N E N T E R P A G E U P / D N SER-7000 Program Manual P-Mode Programming...
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Determine the content of each receipt by PRINT ON RECEIPT: selecting Y or N for each item. Enter the number of lines you wish to feed RCPT FEED LINES AFTER after each receipt is printed. (Makes chit larger.) P-Mode Programming SER-7000 Program Manual...
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If you set PRINT ON RECEIPT:ITEMS BY PRINT GROUP NAME WHEN PRINTING ITEMS BY GROUP GROUP to Y (General Printing Option #1), and if you set this option to Y, then the group name will be printed on the receipt. SER-7000 Program Manual P-Mode Programming...
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Select one of the loaded bit map images. POST LOGO IMAGE ON RCT(0-22) Select one of the loaded bit map images. PRE LOGO IMAGE ON GC (0-22) Select one of the loaded bit map images. POST LOGO IMAGE ON GC (0-22) P-Mode Programming SER-7000 Program Manual...
1 3 . P R T C L K I N / O U T O N T M K E E P E S C Y / N E N T E R P A G E U P / D N SER-7000 Program Manual P-Mode Programming...
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If Y, auto cutting printers will auto cut AUTO CUT STRING REPORT between reports. If Y, each time clock entry will print out on PRT CLK IN/OUT ON TM KEEP the Time Keeping report. If N, only total hours will print. P-Mode Programming SER-7000 Program Manual...
1 8 . A V G . G S T O N F I N I S F R O M G S T E S C Y / N E N T E R P A G E U P / D N SER-7000 Program Manual P-Mode Programming...
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If Y, activity in the VOID key lock position VOID MODE TTL ADD TO GT adds to grand totals. If Y, any Z report is disabled until open ALLOW Z WITH OPEN ORDERS orders are closed. P-Mode Programming SER-7000 Program Manual...
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CLOCKED IN If N, the AVG/GST (average sale per guest or AVG. GST ON FIN IS FROM customer) is calculated from customer count; if Y, is calculated from guest count from GUEST key use. SER-7000 Program Manual P-Mode Programming...
ENTER to choose the default. If Y, the percentage entered here is calculated TIP REPORTING % OF SAL and reported on the Employee report. Select Employee # or Secret Code. EMPLOYEE TIME-IN/O P-Mode Programming SER-7000 Program Manual...
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If Y, all employees clocked in at the time of CLK IN/OUT EMP ON Z TM KEEP the Z Time Keeping report will be clocked out for the report and clocked back in after the report. SER-7000 Program Manual P-Mode Programming...
8 . D I S A B L E R E G . D E T A I L P R I N T E R N E S C Y / N E N T E R P A G E U P / D N P-Mode Programming SER-7000 Program Manual...
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If Y, produces small print on detail CONDENSED PRINT ON DETAIL If Y, negative lines are reverse print. PRINT NEGA. LINES IN BOLD If Y, journal (detail) printer is turned off. DISABLE REG. DETAIL PRINTER SER-7000 Program Manual P-Mode Programming...
Enter the lowest amount where tax is charged. THRESHOLD Tax is no longer charged after the amount entered HIGH HOLD here. Indicate the tax number of any taxes that accrue on GST(TAX6) IS TAXABLE the GST tax amount (tax on tax). SER-7000 Program Manual P-Mode Programming...
Enter the number of repeat breaks. For this example the # OF REPEAT BREAKS entry is 3. Enter the high amount in the range. For example, if the BREAK POINT (1-100) break point is .22 - .38, enter .38 for the break point. P-Mode Programming SER-7000 Program Manual...
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GST by other applicable rates (tax on tax). VAT Program Notes FIELD Notes Indicate the tax number of any taxes that accrue on GST(TAX6) IS TAXABLE the GST tax amount (tax on tax). P-Mode Programming SER-7000 Program Manual...
V A L I D A T I O N M E S S A G E Press move the cursor to your choice and E S C E N T E R P A G E U P / D N press ENTER. SER-7000 Program Manual P-Mode Programming...
5. Press ESC to exit the screen and return to P O S T A M B L E # 4 : the MESSAGES MENU screen. P O S T A M B L E # 5 : P-Mode Programming SER-7000 Program Manual...
3. With a message selected, type a new message up to 30 characters in length. 4. Press ENTER to finalize each message entry. 5. Press ESC to exit the screen and return to the MESSAGES MENU screen. SER-7000 Program Manual P-Mode Programming...
E S C Y / N E N T E R P A G E U P / D N keys to move the cursor to a new position. Type a new message over the default descriptor. 3. Press ESC to exit the screen and return to the MESSAGES MENU screen. P-Mode Programming SER-7000 Program Manual...
E S C Y / N E N T E R P A G E U P / D N new descriptor up to 16 characters in length. 4. Press ENTER to finalize each descriptor entry, press ESC to exit the screen and return to the MESSAGES MENU screen. SER-7000 Program Manual P-Mode Programming...
3. Type a message in the space provided. Up to 40 characters per line. Press the keys to move the cursor to a new position. 4. Press ESC to exit the screen and return to the MESSAGES MENU screen. P-Mode Programming SER-7000 Program Manual...
The total number of WLUs and the capacity of each WLU is set in memory allocation. (See "Memory Allocation " in S-Mode Programming.) The default capacity of each WLU is 28 items; the maximum capacity is 50 items. SER-7000 Program Manual P-Mode Programming...
Select Y or N to determine the type of items ALLOW CONDIMENTS ALLOW PLU that are allowed to display on the WLU. For ALLOW FUNCTIONS example, if you select N for ALLOW FUNCTIONS, you cannot add a function to this WLU. P-Mode Programming SER-7000 Program Manual...
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For example, 5 of the main item "chicken dinner" are entered. The WLU displays the selections "regular" and "crispy". The WLU will close when the quantity of 5 is reached, i.e. 3 times "regular" and 2 times "crispy". SER-7000 Program Manual P-Mode Programming...
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WLU window will display FUNCTION ENT DONE looking exactly like it will when it is used in VOID ITEM operations. An DONE window on the left portion of the screen displays the options: P-Mode Programming SER-7000 Program Manual...
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WLU list When a WLU contains more than 3 remains selected. items, the scroll indicators ( , , or ) show that more items appear below, above, or above and below the items currently displayed. SER-7000 Program Manual P-Mode Programming...
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3. Move the cursor to WLU#1 the end of the list where you can FUNCTION 147 LETTUCE continue adding items 144 BUTTER 145 NO to the end of the VOID ITEM WLU list. ENT DONE DONE P-Mode Programming SER-7000 Program Manual...
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WLU#1 updated WLU displays. Delete FUNCTION A D D C H E C K items and edit the ENT DONE WLU in the same VOID ITEM manner as you would DONE delete PLUs or condiments. SER-7000 Program Manual P-Mode Programming...
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EDIT ITEMS window. FUNCTION A D D C H E C K 2. Continue to program ENT DONE VOID ITEM WLUs as necessary DONE or press ESC to return to the P- MODE PROGRAMMING MENU. P-Mode Programming SER-7000 Program Manual...
0 4 3 0 - 0 4 5 9 PROGRAMMING screen. 2. Press the keys to select a field to edit. 3. Type new information into the field, press ENTER. 4. Press ESC to exit the TIME PERIOD PROGRAMMING screen. SER-7000 Program Manual P-Mode Programming...
E S C Y / N E N T E R P A G E U P / D N to edit. 4. Enter the appropriate value using numeric keys. Values that are not allowed will not be accepted. 5. Press ESC to exit the EMPLOYEE PROGRAMMING screen. P-Mode Programming SER-7000 Program Manual...
JOB1 is the default job code for clocking in/out. If Y, this employee will be in training, TRAINING MODE? regardless of the training mode status of the entire register. SER-7000 Program Manual P-Mode Programming...
4. Press ENTER to finalize the descriptor entry and move to the next job code descriptor field. 2. Continue to program job codes or press ESC to exit and return to the appropriate EMPLOYEE # PROGRAMMING screen. P-Mode Programming SER-7000 Program Manual...
4. Press ENTER to finalize the rate entry and move to the next job code descriptor field. 2. Continue to program pay rates or press ESC to exit and return to the appropriate EMPLOYEE # PROGRAMMING screen. SER-7000 Program Manual P-Mode Programming...
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1 9 . S E T D A T E A N D T I M E N N N N N N N N N E S C Y / N E N T E R P A G E U P / D N P-Mode Programming SER-7000 Program Manual...
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4 0 . E D I T P L U S T O C K I N X N N N N N N N N E S C Y / N E N T E R P A G E U P / D N SER-7000 Program Manual P-Mode Programming...
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PLU PRC CHANGE ONLY programming screen, but can edit only the PRICE/HALO and PRICE LEVEL fields. If Y, the employee will be allowed to perform EDIT PLU STOCK IN X PLU stock edits in X mode. P-Mode Programming SER-7000 Program Manual...
4. Enter a descriptor. Press ENTER to finalize the entry and move to the next authority level descriptor field. 5. Continue to program descriptors or press ESC to exit and return to the AUTHORITY LEVEL PROGRAMMING screen. SER-7000 Program Manual P-Mode Programming...
Printer Tables & KV Routing The printing system of an SER-7000 register or system of registers is completely flexible. Up to 40 printers can be defined and connected to any available serial port on any register within a system. Multiple printer functions can be assigned to the same printer, giving added flexibility.
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ENTER. E S C E N T E R P A G E U P / D N Press the keys to move the cursor to your choice and press ENTER. SER-7000 Program Manual P-Mode Programming...
E S C E N T E R P A G E U P / D N wish to edit. Type new information and press ENTER. 4. Press ESC to return to the S-MODE PROGRAMMING MENU P-Mode Programming SER-7000 Program Manual...
E S C E N T E R P A G E U P / D N 2. Press select the field you wish to edit. Type new information and press ENTER. 3. Press ESC to return to the S-MODE PROGRAMMING MENU SER-7000 Program Manual P-Mode Programming...
#. (Groups at the left are printed first; groups at the right are printed last. P-Mode Programming SER-7000 Program Manual...
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K P K P K P K P K P K P K P K P K P 4. If necessary, press PAGE DN to view or change routing for periods 2, 3, and/or 4. 5. Press ESC to exit the KITCHEN PRINTER ROUTING screen. SER-7000 Program Manual P-Mode Programming...
Note: Default setting sends detail to the new information and register printer. press ENTER. 3. If necessary, press PAGE DN to view or change routing for as many additional registers are defined in the system. P-Mode Programming SER-7000 Program Manual...
"PLU Status Group" on page 38.) Select INGREDIENT INVENTORY from the P-Mode Programming Menu to maintain recipe files and ingredient lists. Select EDIT INVENTORY ITEM from the X-MODE MANAGER MENU (see the SER-7000 Operation Manual) to receive, transfer in/out, or enter raw waste for ingredients in this system.
A 12-digit descriptor is set for the inventory item. (An DESCRIPTOR inventory item is an “ingredient” of a PLU.) The cost of the item is the cost of the ingredient. The cost COST can be entered accurate to three places after the decimal. P-Mode Programming SER-7000 Program Manual...
Display only. When a recipe or ingredient number is DESCRIPTOR entered, the corresponding descriptor displays. Enter the amount of inventory items used in the recipe, i.e. 1 patty for a regular hamburger, or 2 patties for double hamburger. SER-7000 Program Manual P-Mode Programming...
ENTER. E S C E N T E R P A G E U P / D N Press the keys to move the cursor to your choice and press ENTER. P-Mode Programming SER-7000 Program Manual...
Enter the time (24 hour/military time) you wish the keyboard level to activate. Enter 99:99 to inactivate the keyboard level changes. WEEK Press the Y/N key at each day of the week field to select which days the keyboard level change is to occur. SER-7000 Program Manual P-Mode Programming...
Enter the time (24 hour/military time) you wish the price level program to activate. Enter 99:99 to inactivate the price level program. WEEK Press the Y/N key at each day of the week field to select which days the price level program is to occur. P-Mode Programming SER-7000 Program Manual...
If you wish the macro to repeat, enter the interval in minutes, MINUTES i.e. 60 to repeat every sixty minutes. WEEK Press the Y/N key at each day of the week field to select which days the macro is to occur. SER-7000 Program Manual P-Mode Programming...
Press the Y/N key at each day of the week field to select WEEK which days the string report is to occur. Select the IRC OPTION field and press ENTER. Choose IRC OPTION STANDALONE or IRC ALL from the pop-up window. P-Mode Programming SER-7000 Program Manual...
4. Continue to set descriptors and start times for each of 4 possible shifts. Enter a start time of 99:99 to inactivate a shift. 5. Press ESC at any point to exit the SHIFT TIME PROGRAMMING screen. SER-7000 Program Manual P-Mode Programming...
E S C Y / N E N T E R P A G E U P / D N start time of 99:99 to inactivate a period. 4. Press ESC at any point to exit the KP TIME PERIOD PROGRAMMING screen. P-Mode Programming SER-7000 Program Manual...
2. Choose an item from the menu in one of two ways: Type the number for your choice and press ENTER. Press the keys to move the cursor to your choice and press ENTER. SER-7000 Program Manual P-Mode Programming...
Enter the number of pieces in the unit. For the example shown, PCS\UNIT 120 burgers to the case- Enter 120; 30 cups to the sleeve- Enter Enter a 4 Character descriptor for the unit, using the Alpha- UNIT@ keyboard overlay. This descriptor is for report purposes. P-Mode Programming SER-7000 Program Manual...
TIME PERIOD PROGRAMMING screen. 2. Press the keys to select a field to edit. 3. Type new information into the field. Press ENTER. 4. Press ESC to exit the PRODUCT MIX TIME PERIOD PROGRAMMING screen. SER-7000 Program Manual P-Mode Programming...
2. Choose an item from the menu in one of two ways: Type the number for your choice and press ENTER. Press the keys to move the cursor to your choice and press ENTER. P-Mode Programming SER-7000 Program Manual...
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Use the total #999 to create a subtotal line. The subtotal line will calculate the totals designated "+" or "-" that appear sequentially after the previous subtotal line. Enter a custom descriptor for the subtotal line. SER-7000 Program Manual P-Mode Programming...
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+ or - designation are added and printed. The default descriptor automatically displays when the TTL# is DESCRIPTOR entered. If you wish, enter a new descriptor by replacing default descriptor. Type new information into the field, press ENTER. P-Mode Programming SER-7000 Program Manual...
4. At the RED? field, enter Y if the line is to be printed in red ink, enter N for black. 5. Continue editing the report as necessary. 6. Press ESC to exit the CUSTOM REPORT PROGRAMMING screen. SER-7000 Program Manual P-Mode Programming...
Remember you must have allocated memory for the report level if you wish to execute that report.) At the RPT# field, type the report number you wish to execute in RPT# the string. Press ENTER. The report descriptor will DESCRIPTOR automatically display. P-Mode Programming SER-7000 Program Manual...
Choose OVERRIDE from the PLU STOCK MENU to change the current stock amount to a new setting, or Choose SUBTRACT from the PLU STOCK MENU to subtract stock from the current level. SER-7000 Program Manual P-Mode Programming...
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S T O C K Press ENTER or a set the entry and advance the cursor to the next PLU. 6. Continue to add, override or subtract stock as necessary. Press ESC to exit the program and save changes. P-Mode Programming SER-7000 Program Manual...
(i.e. enter 2000 to display 20.00 for 20 units.) Press ENTER or a set the entry and advance the cursor to the next PLU. 5. Press ESC to exit the program and save changes. SER-7000 Program Manual P-Mode Programming...
5 . C O P Y G R O U P S B Y E M P L O Y E E COPY PLU COPY PLU STATUS GROUP COPY KEYBOARD LEVEL, or COPY WLU from the list. P-Mode Programming SER-7000 Program Manual...
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Groups by range, enter the range to copy to.) 4. The warning: "COPY [Y]" displays. 5. Press ENTER to complete the copy function. Press the Y/N key, (to select NO) then ENTER to escape without copying. SER-7000 Program Manual P-Mode Programming...
2. Choose an item from the menu in one of two ways: Type the number for your choice and press ENTER. Press the keys to move the cursor to your choice and press ENTER. P-Mode Programming SER-7000 Program Manual...
W I N D O W L O O K U P ( W L U ) T I M E P E R I O D E M P L O Y E E J O B C O D E SER-7000 Program Manual P-Mode Programming...
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E M P L O Y E E C A R D R E A D F O R M A T A G E V E R I F I C A T I O N M I X & M A T C H T A B L E P-Mode Programming SER-7000 Program Manual...
1 8 . T I M E A C T I V A T E D F U N C T I O N S 1 9 . P R O D U C T M I X G R O U P S 2 0 . C U S T O M R E P O R T P-Mode Programming SER-7000 Program Manual...
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2 9 . E M P L O Y E E C A R D R E A D F O R M A T 3 0 A G E V E R I F I C A T I O N SER-7000 Program Manual P-Mode Programming...
P L U # 2 2 ˜ PROGRAMMING screen. E S C E N T E R P A G E U P / D N 2. Choose one of the non-PLU identifiers (“02” or “20” through “29”). P-Mode Programming SER-7000 Program Manual...
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CONTENT OF FIELD 2 quantity. Select “Y” if the price field includes a check digit. USE PRICE CHECK DIGIT Enter the decimal point position for the TAB OR DECIMAL POINT OF FIELD 2 price/weight/quantity field. SER-7000 Program Manual P-Mode Programming...
5 . K B D L E V E L 5 wish to program a E S C PLU or WLU. 3. A pop up window displays the keyboard level selection. Select the keyboard level you wish to program, press ENTER. P-Mode Programming SER-7000 Program Manual...
4. Press ESC to exit. At the prompt: EXIT? [Y] press ENTER. 5. At the prompt: SAVE KEY RELOCATION? [Y] press ENTER, or press the Y/N key, then press ENTER to exit without saving changes. SER-7000 Program Manual P-Mode Programming...
4. Press ESC to exit. At the prompt: EXIT? [Y] press ENTER. 5. At the prompt: SAVE KEY RELOCATION? [Y] press ENTER, or press the Y/N key, then press ENTER to exit without saving changes. P-Mode Programming SER-7000 Program Manual...
E S C E N T E R P A G E U P / D N Screen. 2. Press the keys to select the port the appropriate printer is connected to and press ENTER to download the image SER-7000 Program Manual P-Mode Programming...
5. Continue to program group selections for up to 30 possible reporting groups. Press PAGE UP or PAGE DN as necessary to view all 30 groups. 6. Press ESC to exit the GROUPS BY EMPLOYEE program screen P-Mode Programming SER-7000 Program Manual...
Enter the number of digits to be read for the Card ID. CARD ID DIGITS Enter the number of the column that the Card number COLUMN OF NUMBER starts. Enter the number of digits to be read for the Card CARD NUMBER DIGITS number. SER-7000 Program Manual P-Mode Programming...
E S C Y / N E N T E R P A G E U P / D N Screen. 2. Type an age for the first age category, press ENTER. 3. If necessary enter ages for the remaining age categories. 4. Press ESC to return to the P-MODE MENU. P-Mode Programming SER-7000 Program Manual...
“save $5 on any three bottles of wine” can be handled by a mix and match discount. The default SER-7000 can accommodate up to 5 different mix and match discounts, the total can be increased through memory allocation.
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Appendices SER-7000 Program Manual Appendices...
System Configurations Inter Register Communications Each SER-7000 includes a standard Ethernet communications port. This port is used for all register-to-register communications. Except for 2-registers configurations, registers are linked by connecting each register to an Ethernet hub. 2-Register Configuration Two registers can be connected without a hub by a special cable. See "Crossover Cable" on the following page for cable construction.
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1 RD+ RD+ 1 2 RC- RC- 2 3 TD+ TD+ 3 6 TD- TD- 6 Ethernet Specifications More information to be supplied at a later time. Hub Speed 10 Mbps (10 million bits per second) SER-7000 Program Manual Appendices...
Use P-Mode program #12 “Printer Tables & KV Routing”, selection #3 “Kitchen Printer Routing” assign KP#’s to printers. Use P-Mode program #12 “Printer Tables & KV Routing”, selection #1 “System Printer Configuration” assign printers to specific ports on registers within the system. Appendices SER-7000 Program Manual...
Auto Grill Use the Auto Grill option to send items individual items to the designated kitchen printer. Items are sent with a one-item delay (at the next item or at subtotal.) SER-7000 Program Manual Glossary of Terms...
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The bitmap file is an image, i.e. a logo that can be printed on a receipt or guest check. The bitmap file is downloaded to the SER-7000 from a PC, and then downloaded to the memory of the appropriate printer.
Error Condition An error condition signals that an incorrect operation has occurred. It is identified by an audible tone and an error descriptor appearing on the display. SER-7000 Program Manual Glossary of Terms...
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In the United States, Food Stamps may be used to purchase eligible food items at food stores that participate in the program. The SER-7000 can assist a retailer in handling food stamp transactions by sorting food stamp and non-food stamp eligible items within each sale and tracking food stamp payments for eligible items.
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Memo PLUs Use Memo PLUs to display a descriptor on the screen or print a descriptor at a printer. Memo PLUs do not add to any total in the SER-7000. Memory Allocation Memory allocation is a program that determines how the system memory is divided to provide the correct features for your application.
X and Z1, Z2 etc. reports. A system password can be set to allow service access to all of the functions of the SER-7000. For example, use the system password if you are servicing a users system and you do not...
Stock PLUs track the quantity of the PLU item in stock. Each time the PLU is registered, a whole unit subtracts from the stock counter. (Note that if multiplication or decimal multiplication is used when the PLU is registered, the resulting quantity of activity will SER-7000 Program Manual Glossary of Terms...
A void operation will erase a previous item entry. It must be used inside of a sale only. Waste The Waste function is used to start and end entries of items that are wasted. A waste count is maintained for each item and inventory is adjusted. Glossary of Terms SER-7000 Program Manual...
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A WLU can be linked to a subsequent WLU in order to prompt an operator through a sequence of selections. The default capacity of each WLU is 28 items; the maximum capacity is 50 items. SER-7000 Program Manual Glossary of Terms...
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Glossary of Terms SER-7000 Program Manual...
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53 consolidate like items 101 Buffered receipt 120, 122 CONTINUE 5 Control Lock 11 Copy Program 191 CURR. CONV. 1-5 5 Canadian Donut Law 69 Currency Conversion 1-5 82 tax exempt Qty 107 currency symbol 122 SER-7000 Program Manual Index...
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# of retries 48 job code 156 Ethernet Specifications 213 Pay rate 156 from register # 48 programming 155 test 27 EMPLOYEE 5 to register # 48 EMPLOYEE (1-10) 5 Enforce destination 101, 103 ENTER 6 Index SER-7000 Program Manual...
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Manager control 101, 103 Pin Descriptions 210 Mdse Return 86 MDSE RETURN 6 allow discount 68 Memory All Clear 31 allow surcharge 68 Memory Allocation 34 auto grill 69 Memory Clearing, selective 33 auto scale 68 Message SER-7000 Program Manual Index...
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STORE CHECK 1-4 9 Time Activated Functions String Reports 187 programming 173 time activated 177 Time In/Out 97 SUBTOTAL 9 TIME IN/OUT 10 Super Macro 57 Time Keeping Options 129 surcharge Time Period allow by PLU 68 programming 154 SER-7000 Program Manual Index...
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Adding PLUs or Condiments 150 condiment choices 148 condiment multiplication 148 Deleting Items 151 editing items 149 Function key 10 Key Assignment 201 programming 146 WLU Key Relocation 42 X/Time 99 X/TIME 10 Y/N (function key) 10 Index SER-7000 Program Manual...
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Questions and answers
How to clear mode error
To clear a mode error on the Sam4s SER-7000, you can perform an initial clear by following these steps:
1. Turn the power switch on the right side of the register to the OFF position.
2. Turn the control lock to the PGM position.
3. Press and hold the key position where the CASH key is located on the default keyboard layout.
4. While holding the CASH key, turn the power switch to the ON position.
5. The message “SIGN ON REQUIRED” will display when the initial clear is complete.
This procedure resets the register and may help resolve the mode error. If issues persist, contact your SAM4S dealer.
This answer is automatically generated