Sam4s SER 7000 Quick Setup Manual
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SER 7000 / 7040
QUICK SETUP GUIDE

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Summary of Contents for Sam4s SER 7000

  • Page 1 SER 7000 / 7040 QUICK SETUP GUIDE...
  • Page 2: Check#2

    ATTENTION THE PRODUCT THAT YOU HAVE PURCHASED CONTAINS A RECHARGEABLE NI-MH BATTERY. THIS BATTERY IS RECYCLABLE. AT THE END OF ITS USEFUL LIFE, UNDER VARIOUS STATE AND LOCAL LAWS, IT MAY BE ILLEGAL TO DISPOSE OF THE BATTE RY INTO THE MUNICIPA L WASTE SYSTEM. CHECK WITH YOUR LOCA L SOLID WASTE OFFICIALS FOR DETAILS CONCERNING RECYCLING OPTIONS OR PROPER DISPOSAL WARNING...
  • Page 3: Table Of Contents

    CONTENTS IRC–COMMUNICATIONS....................5 CLERK INTERRUPT......................9 CHECK TRACKING SYSTEM...................10 BILL PRINTER ........................15 REMOTE ORDER PRINTING....................17 WLU - WINDOW LOOK UP UNITS..................23 SMART CARD PAYMENT....................27 EFT CARD PAYMENT......................33 GRAPHIC IMAGES ......................35 RETAIL BARCODE SCANNING ..................39 PLU STOCK CONTROL.....................41 INGREDIENT INVENTORY ....................42 PRODUCT USAGE ANALYSIS ..................45 ELECTRONIC JOURNAL....................47 GROUPS BY EMPLOYEE ....................49...
  • Page 4 SER-7000...
  • Page 5: Irc-Communications

    IRC–COMMUNICATIONS • Real time check tracking detail transfer, as any check is updated the information is available on all terminals within the system • Real time employee sale interruption, allowing operators to float around the system, opening, closing, and adding to a sale on any terminal. •...
  • Page 6 The SER 7000 uses 10 base ‘T’ network, which incorporates an ETHERNET HUB communications method, this means if more than two terminals are to be connected together a hub is used, providing effective data transfer such as automatic file recovery.
  • Page 7 IRC–REAL TIME COMMUNICATIONS When connecting terminals within an IRC system ensure, the main program information is identical, as the system operates a real time update of product information etc. The file sizes within the memory allocation must also be the same. SETTING UP TWO TERMINALS Each of the four tracking files can be stored independently on any of the cash registers within the system.
  • Page 8 SER-7000...
  • Page 9: Clerk Interrupt

    CLERK INTERRUPT • The ability to interrupt a sale in progress and commence another sale for a different employee. • On screen display of products when an employee returns back to transaction to enter additional products. • The ability to open a transaction on one terminal and have that transaction available for sales on any terminal within the system.
  • Page 10: Clerk Interrupt

    CLERK INTERRUPT The system allows one employee to interrupt the sale of another employee, this can apply to any machine within the network. The number of sale lines that can be stored per employee is set within the memory allocation under the header # LINES PER CHECK# Select P-MODE Then SYSTEM OPTIONS then GENERAL FUNCTIONS Ensure ALLOW CLERK INTERRUPT is set to Y This allows user to layaway a sale without finalising If sharing across an IRC network ensure ALLOW FLOATING CLERK INTERRUPT is set to Y...
  • Page 11: Check Tracking System

    CHECK TRACKING SYSTEM • Four independent IRC real time tracking files can be used For example, restaurant checks, bar tabs, function room orders and restaurant balances. • The List check key is available to display a list of open soft checks. •...
  • Page 12 CHECK TRACKING SYSTEM MEMORY AL LOCATION The memory is set as part of the initial start up procedure and can not be changed once entered. NOTE PLEASE ENSURE THE IRC PROGRAMMING SECTION HAS BEEN COMPLETED AS SHOWN PREVIOUSLY, SPECIFYING WHICH TERMINAL WI L L BE STORING CHECK TRACKING DATA. •...
  • Page 13 CHECK TRACKING SYSTEM KEYBOARD ALLOCATION • Select S-MODE then KEYBOARD RELOCATION followed by FUNCTION KEYS • Press the KEY to program • Use PAGEUP/PAGEDOWN to find the key code • Type in the function code and press ENTER the function setting will be displayed press CL/ESC •...
  • Page 14 SER-7000...
  • Page 15: Bill Printer

    BILL PRINTER It is possible on a detailed check tracking system to have a complete itemised bill for the customer. This can be printed on an external printer, alternatively on the internal receipt printer. The settings below show how to program an external printer.
  • Page 16 BILL & RECEIPT PRINTER ALLOCATING THE EXTERNAL PRINTER TO THE S YSTEM LIST The system stores a master list of all printers used in the system, these are then allocated to a particular task. • Select P-MODE then PRINTER TABLES & KV ROUTING followed by SYSTEM PRINTERS •...
  • Page 17: Remote Order Printing

    REMOTE ORDER PRINTING • The ability to allocate the nine different printing groups to 40 different combinations of locations. • Sorting of the kitchen order by the printer groups, i.e. starters, mains etc. with optional cutting per group • Automatic timed change of the printing locations. For example switch from food printing in the bar to printing in the restaurant on an evening.
  • Page 18 REMOTE ORDER PRINTING Each product can be allocated to any one of nine print groups. This print group can be sent to any one of 40 different printer locations, or printer 41 the internal receipt printer Whenever the product print group appears in the printer table it will be printed at that printer. The same print group can be entered more than once causing products to print at more than one location simultaneously EXAMPLE PLU SETUP PLU 1 SOUP...
  • Page 19 REMOTE ORDER PRINTING EXAMPLE During the day the restaurant is not open so the wines and food that are ordered at the bar cannot print to the restaurant printer. They must print on the bar printer, During the evening the restaurant will be open and they will deal with any wine and food orders. RESTAURANT PHYSICALLY CONNECTED...
  • Page 20 REMOTE ORDER PRINTING It is possible to set seven physical printers to one terminal and nine printers per product through an inter register communications network, of up to 40 printers. The system has three printing ports as standard with the ability to upgrade to further ports using an expansion board. Alternatively, the kitchen order can be printed on the internal receipt printer number 41.
  • Page 21 REMOTE ORDER PRINTING ALLOCATING A PLU TO KITCHEN PRINT GROUP Each group of PLUs is allocated a KP group is then set to a printer number for printing Select P-MODE then PLU STATUS GROUPS After selecting the correct group for items that are to be printed on the printer Cursor to PRINT ON KP Option and change to Y Answer Y to the desired Product Printing group.
  • Page 22 SER-7000...
  • Page 23: Wlu - Window Look Up Units

    WLU - WINDOW LOOK UP UNITS • Three types of items can be set in a WLU, these are condiments, function keys, and PLUs. • The same WLU can contain any combination of condiments, functions, and PLUs • A specific WLU can be activated automatically after a PLU is entered. •...
  • Page 24 WLU - WINDOW LOOK UP UNITS MEMORY ALLOCATION The memory is set as part of the initial start up procedure and can not be changed once entered. • Ensure the memory is allocated by using S-MODE option MEMORY ALLOCATION DISPLAY # OF WLU –...
  • Page 25 WLU - WINDOW LOOK UP UNITS PROGRAMMING WLU SELECTIONS This will assign the items that are to be displayed, when the WLU is recalled. • Select P-MODE then WINDOW LOOK UP (WLU) • Enter the WLU number to be programmed and press ENTER •...
  • Page 26 SER-7000...
  • Page 27: Smart Card Payment

    SMART CARD PAYMENT • The ability to finalise a sale using cashless smart card payment • Points gained calculated for each of the five price levels. • Points calculation can be a multiplication of the retail price or a simple addition. •...
  • Page 28 SMART CARD PAYMENT MEMORY ALLOCATION The memory is set as part of the initial start up procedure and can not be changed once entered. • Ensure the memory is allocated by using S-MODE option MEMORY ALLOCATION DISPLAY # of category (0- 255) - This enables rewarding of specific card holders, for example CATEGORY 1 card holder may receive 10% discount or points gained multiplied by 2 etc..
  • Page 29 SMART CARD PAYMENT ALLOCATING FUNCTIONS • Select S-MODE then KEYBOARD RELOCATION then FUNCTION KEYS • Press the KEY to program • Use PAGEUP/PAGEDOWN to find the key code • Type in the function code and press ENTER the function setting will be displayed press CL/ESC •...
  • Page 30 SMART CARD PAYMENT PROGRAMMING FUNCTION KEYS It is possible to set various flags for each function, the following outlines the smartcard options Select P-MODE then FUNCTION MENU Following the display message press the required tender key Select the desired options. Then press ENTER then Press ESC/CL to quit and save FUNCTION KEY #119 PROGRAMMING FUNCTION KEY #119 PROGRAMMING...
  • Page 31 SMART CARD PAYMENT ALLOCATING POINTS It is possible when using a smart card to gain points for products sold. There are two possibilities for points calculation. The points per £ can per programmed the value is then used to calculate the points Alternatively it is possible to have a points addition system, where the value enter against the points field is added and not multiplied.
  • Page 32 SMART CARD PAYMENT CARD ISSUANCE This allows pre-configured cards to be issued and amended at the ECR. • Ensure within P-MODE SYSTEM OPTIONS then GENERAL SETTINGS that the enable smart issuance has been set to yes • Insert the Card into the reader •...
  • Page 33: Eft Card Payment

    EFT CARD PAYMENT The SER-7000 allows connection to a credit card terminal for card payments SER-7000...
  • Page 34 EFT CARD PAYMENT DEVICE ALLOCATION It is required that the EFT Terminal be programmed to one of the serial ports. • Select S-MODE then SERIAL PORT DEVICE SELECTIONS • Press ENTER on the PORT# number (this is the physical port the EFT Terminal is connected to). •...
  • Page 35: Graphic Images

    GRAPHIC IMAGES • Graphical receipt header and footers can be printed on the internal printer • Graphical receipt header and footers can be printed on the external printer • Graphical images can be printed for each product status groups for voucher issuance etc. •...
  • Page 36 GRAPHIC IMAGES The bitmap images can be stored either in the printer or sent via the PC to the SER-7000 and then to the printer. Used when the images are to change frequently and it is not possible to connect the printer to the PC each time for image downloading (refer to programming manual Bitmap downloading).
  • Page 37 GRAPHIC IMAGES The internal receipt print allows graphics logos to be printed as header and footer images for the receipt and bills. INTERNAL PRINTER RECEIPT HEADER AND FOOTER IMAGES • Using the printer utility and the documents supplied, download the images to the SER-7000 •...
  • Page 38 SER-7000...
  • Page 39: Retail Barcode Scanning

    RETAIL BARCODE SCANNING • The option of scanning both EAN 8, EAN 13, UPC-E, UPC-A and Addendum barcodes • The ability to combined hospitality and retail scanning systems in the same IRC (inter register communications) network • Complete random access product file, creation and deletion, with expansion memory chips available for larger product files •...
  • Page 40 RETAIL BARCODE SCANNING ALLOCATION OF THE SCANNER TO A PORT • Select S-MODE then SERIAL PORT DEVICE SELECTIONS • Press ENTER on the PORT# number (this is the physical port the scanner is connected to). • Cursor Down then press ENTER on SCANNER S-MODE PROGRAM MENU SERIAL PORT DEVICE SELECTIONS PORT...
  • Page 41: Plu Stock Control

    PLU STOCK CONTROL • Current stock maintenance for saleable PLUs (Price Look Up) codes, real time update during maintenance and inquire giving a true figure for the stock holding of all terminals in the network. • Mode lock and employee authority restriction for maintenance features, stock addition, subtraction and overwrite •...
  • Page 42 PLU STOCK CONTROL ALLOWING PLUS TO USE STOCK CONTROL • Select P-MODE then PLU STATUS GROUPS • After selecting the correct group change the flag STOCK PLU ? to Y P-MODE PROGRAMMING MENU PLU STATUS GROUP# 1 PROGRAM 11. RESERVED FOR FUTURE USE PLU STATUS GROUP 12.
  • Page 43: Ingredient Inventory

    INGREDIENT INVENTORY • The ability to store 999 Independent ingredients for recipe inventory analysis in addition to the normal PLU stock control feature. • Ingredients allocated to a recipe to provide an accurate stock usage analysis • Recipes allocated to PLU saleable products for menu explosion of inventory usage. •...
  • Page 44 INGREDIENT INVENTORY It is possible to program a list of ingredients, which can then be linked to create a recipe. This recipe is then allocated to a PLU number ensuring that when the PLU is sold, the stock is deducted from the ingredients For example PLU 1 SIRLOIN STEAK is linked to recipe number 10...
  • Page 45: Product Usage Analysis

    PRODUCT USAGE ANALYSIS • This will provide a usage report showing how many unit have been used from a case for each product linked to the group. I.e. How many pints used per gallon, How many burgers used from a box? •...
  • Page 46 PRODUCT USAGE ANALYSIS Product mix groups can be used to program each product with a piece count usage of a case, with the product group defining how many units are in each outer. This will then provide reporting on how many units and case have been used per group, per time period with option seven day, four-week projections MEMORY ALLOCATION This must be set as part of the system initial program and cannot be changed without resetting to defaults...
  • Page 47: Electronic Journal

    ELECTRONIC JOURNAL • Complete flexibility in determining exactly what is saved to the electronic journal. Information that may or may not be saved are :- • Cash finalised transactions • Cheque finalised transactions • Miscellaneous tender finalised transactions • Transactions with discount, premium operations •...
  • Page 48: Electronic Journal

    ELECTRONIC JOURNAL There is a greater degree of flexibility with the information that can be stored and retrieved from the electronic journal. This can be used to CUSTOMISE your reporting. MEMORY ALLOCATION This must be set as part of the system initial program and cannot be changed without resetting to defaults •...
  • Page 49: Groups By Employee

    GROUPS BY EMPLOYEE • The system allows reporting of group sales analysis per employee for up to 30 groups • Each employee can be programmed with a different set of 30 groups • The copy program option allows quick transfer of the same groups from one employee to another. SER-7000...
  • Page 50 GROUPS BY EMPLOYEE It is possible to link sales groups to individual employees for reporting purposes up to 30 groups can be allocated for each individual employee. MEMORY ALLOCATION This must be set as part of the system initial program and cannot be changed without resetting to defaults •...
  • Page 51: Time Labour Costing

    TIME LABOUR COSTING • Time clock in/out feature which records the clocked hours worked and cost of labour • Allocation of job title and wage pay rate for each shift work. • 20 Job titles can be stored within the system, along with up to 50 pay rates. Providing complete flexibility or pay rate allocation.
  • Page 52: Employee Settings

    TIME CLOCK LABOUR COSTING The employee file contains information for register operations as well as employees who use the register only to clock in or out (employee time keeping). Specific functions are allowed or disallowed for each employee and is determined by assigning the employee to an authority level. A time keeping code is used to clock in or out and a separate sign on code is used to operate the register.
  • Page 53: Program Reset

    PROGRAM RESET CAUTION: THIS WILL RESET ALL PROGRAMMED INFORMATION, SETTING THE MACHINE BACK TO FACTORY DEFAULT SETTINGS This procedure will reset the machine back to factory settings, ready to commence programming. There a two options for resetting; the first will load the default settings into the terminal, ready to commence programming. MEMORY ALL CLEAR •...
  • Page 54 MEMORY ALLOCATION DEFINITIONS MEMORY ALLOCATION DISPLAY MEMORY ALLOCATION DISPLAY 1. # OF PLU 00104 17. # OF WLU 2. # OF PLU STATUS GROUPS 0010 18. # OF LINES PER WLU 3. # OF PRICE LEVELS PER PLU (1-4) 19. # OF RECIPE 20.
  • Page 55 MEMORY ALLOCATION DEFINITIONS MEMORY ALLOCATION DISPLAY MEMORY ALLOCATION DISPLAY 1. # OF PLU 00104 17. # OF WLU 2. # OF PLU STATUS GROUPS 0010 18. # OF LINES PER WLU 3. # OF PRICE LEVELS PER PLU (1-4) 19. # OF RECIPE 20.
  • Page 56 MEMORY ALLOCATION DEFINITIONS # OF PLU This is the maximum number of PLUs (Price Look -Ups) you require in the system # OF PLU STATUS GROUPS This is the maximum number of Status Groups. These are used to program common system flags to a group of PLUs and are required by the system.
  • Page 57 MEMORY ALLOCATION DEFINITIONS # OF TIME PERIOD (24/48/96) This is the number of time periods for sales reporting. This can be either 24-hourly, 48 - 1/2 hourly, 96 - 15 minutes. Further programming allows suppression and edit of any time report within the chosen range # OF PRODUCT MIX GROUPS Product mix groups are used for individual or for a group of products, providing an outer and single unit usage analysis The analysis is automatically updated when products are sold.
  • Page 58 MEMORY ALLOCATION DEFINITIONS ANALYSIS 2 BY TIME PERIODS This allows analysis of a sale within a specific type such as eat in / take out etc. The sale total is stored under the analysis heading for reporting on the financial and appropriate time period report. The analysis keys can also be used to change the printer output or tax status for product orders ANALYSIS 3 BY TIME PERIODS This allows analysis of a sale within a specific type such as eat in / take out etc.
  • Page 59 KEYBOARDS • There are five levels of programmable keyboards • The keyboard levels can be changed at a specific time on a specific day of the week • Employees can be allocated with a keyboard level active the moment they sign on SER-7000...
  • Page 60: Default Keyboard

    DEFAULT KEYBOARD The SER-7xxx keyboard is programmable; it is possible to design a keyboard that fits the environment NOTE: - IT IS RECOMMENDED THE FOLLOWING KEYS BE PLACED ON THE KEYBOARD Cursor Control Keys ↑ ↓ ← → Numeric Keys 0-9 CL/ESC PAGE UP/PAGE DN ENTER...
  • Page 61: Alpha Keyboard

    ALPHA KEYBOARD ALPHA CHARACTERS It is possible to program characters using the keyboard layout shown below or alternatively using character codes. As default the character keyboard is used, with alpha codes selected within the system options. The key layout of the Alpha Keyboard Overlay is shown below: THE 7000 FACTORY DEFAULT KEYBOARD IS SHOWN BELOW.
  • Page 62 JK68-60954B...

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Ser 7040

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