General Troubleshooting
Copy Problems
White Copy
Black Copy
Abnormal noise
4-16
Blank page is printed out when in Copy mode.
Check and Cause
1. Check if the Scan-Cover is open.
2. Check shading profile.
Black page is printed out when in Copy mode.
Check and Cause
1. Check the CCD problem in Control
Board.
2. Check shading profile.
There is noise when copying.
Check and Cause
1. Check the Scanner Motor for any
mechanical disturbance.
Solution
1. Room light can pass through a thin
original.
2. Correct the shading profile in Tech
Mode.
3. Replace the Control Board.
Solution
1. Check the CCD harness contact.
2. Correct the shading profile in Tech
Mode.
Solution
1. Check the right position of the Scanner
Motor, and check for any mechanical
disturbance in the CCD carriage.
2.Replace the Platen Assembly if noise is
from the Scanner. If noise persists,
replace Control Board.
Phaser 3300MFP Service Manual