Defective Fax Forward/Receive; Defective Fax Forward; Defective Fax Receive (1) - Xerox Phaser 3300 Servce Manual

General Troubleshooting

Defective FAX FORWARD/RECEIVE

Defective FAX FORWARD

Defective FAX RECEIVE (1)

4-14
FAX FORWARD/RECEIVE is not functioning.
Check and Cause
1. Listen for a dial tone by pressing
Manual Dial.
2. Listen for a RECEIVE tone while
MODEM testing in the TECH Mode.
RECEIVE is functioning, but FORWARD is not functioning or the received
data is corrupt.
Check and Cause
1. Check if there is NOISE when pressing
Manual dial.
2. Check the RECEIVE condition by trying
to forward a FAX to another fax machine
from the forwarding side FAX.
3. Check if the telephone line connected
to the Product is contaminated or gets
stripped off or down.
FORWARD is functioning, but RECEIVE is not functioning or the received
data is corrupt.
Check and Cause
1. Check if there is NOISE when pressing
Manual Dial.
2. Check the RECEIVE condition by trying
to receive a FAX at another fax machine.
Solution
1. If the MODEM testing is normal and
there is no dial tone, then replace the LIU
Board.
2. If the MODEM testing is abnormal,
replace the Control Board.
Solution
1. If it makes NOISE while using Manual
Dial, replace or repair the telephone line.
Solution
1. If it makes NOISE while pressing
Manual Dial, replace or repair the
telephone line.
Phaser 3300MFP Service Manual